Help Desk Technician Jobs in Lake Saint Louis, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Chesterfield, MO (11 miles from Lake Saint Louis, MO)
- 17 hours ago
- Chesterfield, MO (11 miles from Lake Saint Louis, MO)
- 17 hours ago
HelpDesk-Frontdesk Role: Helpdesk / Front Desk Location : Chesterfield, MO Onsite Prioritize excellent customer service for a wide and diverse network of internal and external stakeholders,...
IT Support Technician Network Solutions
- Maryland Heights, MO (18 miles from Lake Saint Louis, MO)
- 3 days ago
- Maryland Heights, MO (18 miles from Lake Saint Louis, MO)
- 3 days ago
CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory,...
- Town and Country, MO (15 miles from Lake Saint Louis, MO)
- 4 days ago
- Town and Country, MO (15 miles from Lake Saint Louis, MO)
- 4 days ago
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you ready to take charge of incident management and system...
- Ballwin, MO (17 miles from Lake Saint Louis, MO)
- 17 days ago
- Ballwin, MO (17 miles from Lake Saint Louis, MO)
- 17 days ago
We are looking for a tier 2 Help Desk Technician to join one of our clients here in St. Louis, MO....
Application Support Analyst - 65171
- Lake Saint Louis, MO
- 28 days ago
- Lake Saint Louis, MO
- 28 days ago
Application Support Analyst - 65171 Employer St. Charles Community College Location Cottleville, Missouri, United States Salary Competitive Salary Date posted Jul 25, 2025 View more categories Job...
Part Time Tier 1 Technical Support Analyst - 76533
- Lake Saint Louis, MO
- 28 days ago
- Lake Saint Louis, MO
- 28 days ago
Ability to troubleshoot a variety of computer applications and operating systems. Excellent verbal and telephone skills. St. Charles Community College is an Equal Opportunity Employer....
It User Support Specialist - Part-Time
- Saint Charles, MO (19 miles from Lake Saint Louis, MO)
- 30+ days ago
- Saint Charles, MO (19 miles from Lake Saint Louis, MO)
- 30+ days ago
This position will report to the User Support Manager and will split time between our Saint Peters, MO, Distribution Center and Weldon Springs HQ office. The role is designed to be a limited...
Demographic Data for Lake Saint Louis, MO
Moving to Lake Saint Louis, MO? Find some basic demographic data about Lake Saint Louis, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Lake Saint Louis, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lake Saint Louis, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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