Help Desk Technician Jobs in Jefferson City, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Infrastructure and Desktop Support Consultant
- Jefferson City, MO
- 7 days ago
- Jefferson City, MO
- 7 days ago
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
IT Support Technician By C & S Employment Solutions 5/20/2025 C&S has an immediate opening for a full-time, long-term temporary IT Support Technician in Jefferson City. Salary/hours for IT Support...
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Senior Technical Support Engineer - HCM Cloud Absence Management and Time and Labor
- Jefferson City, MO
- 20 days ago
- Jefferson City, MO
- 20 days ago
Salary Not Available Senior Technical Support Engineer - HCM Cloud Absence Management and Time and Labor Oracle Location: Jefferson City, MO - 65109 Positions available: 1 Job #: 276815343 Source:...
MES Opcenter/Camstar Technical Support Engineer - Remote
- Jefferson City, MO
- 23 days ago
- Jefferson City, MO
- 23 days ago
Required Technical Skills** - Camstar/Opcenter, MES, Cloud platform,.NET, Sql/Oracle(Database), ERP & Equipment Integration. OPC, IOT, PLC & SCADA, SQL, PowerBI, SQL Server Reporting Services...
Remote WorkDesktop Support Engineers/Support Technician - Jefferson City Missouri
- Jefferson City, MO
- 30+ days ago
- Jefferson City, MO
- 30+ days ago
We are in an urgent need for Desktop Support champions for a reputed client Ideal candidate will have 3 to 5 years of end user support on desktops, laptops and tickets. Mac + Windows is preferred...
Technical Support Engineer - Flink (Remote, West)
- Jefferson City, MO
- 30+ days ago
- Jefferson City, MO
- 30+ days ago
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day -...
Remote WorkPosition Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business units. This role primarily...
domestic travel** + Provide exceptional Customer Service, interfacing with high-profile client executives onsite + Provide excellent time management and reporting skills + Be familiar with various operating...
Demographic Data for Jefferson City, MO
Moving to Jefferson City, MO? Find some basic demographic data about Jefferson City, MO below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Jefferson City, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Jefferson City, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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