Help Desk Technician Jobs in Harrisonville, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Level 2 Desktop Support Technician
- Overland Park, KS (22 miles from Harrisonville, MO)
- 4 days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 4 days ago
Why Open: New Headcount Location: 5 days a week in Overland Park, KS, 1 day bi-weekly in Kansas City, MO Duration: 6 month contract plus extension, possible perm Interview Process: 2 rounds...
Desktop Support Intern (Summer 2025)
- Overland Park, KS (22 miles from Harrisonville, MO)
- 4 days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 4 days ago
Troubleshoot and resolve general Windows operating system issues. Build, configure, and test hardware such as computers and servers....
- Overland Park, KS (22 miles from Harrisonville, MO)
- 4 days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 4 days ago
Why Open: New Headcount Location: 5 days a week in Overland Park, KS, 1 day bi-weekly in Kansas City, MO Duration: 6 month contract plus extension, possible perm Interview Process: 2 rounds...
- Overland Park, KS (22 miles from Harrisonville, MO)
- 4 days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 4 days ago
Kforce is looking for a Logic Apps Support Engineer for a remote, contract opportunity. Summary:The Logic Apps Support Engineer will provide technical support and expertise for Azure Logic Apps,...
- Overland Park, KS (22 miles from Harrisonville, MO)
- 5 days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 5 days ago
Insight Global is looking for a Level 2 Technician to support a large insurance company in Overland Park, Kansas. This person will be expected to be confident in their ability to troubleshoot and...
- Overland Park, KS (22 miles from Harrisonville, MO)
- 5 days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 5 days ago
The Support Engineer is responsible for leveraging a variety of tools to troubleshoot and resolve complex application support issues. The scope of this job includes working with engineering and...
This individual assists in supporting the global network by performing specific tasks to help maintain the network infrastructure and platform operating systems and to help ensure network performance...
- Overland Park, KS (22 miles from Harrisonville, MO)
- 9 days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 9 days ago
The following is the typical progression to hybrid work for new Help Desk technicians, but is subject to change depending on team size, seniority of team members, and user needs at the offices....
IT Support/Service Desk Intern (Hybrid In-Office Schedule)
- Overland Park, KS (22 miles from Harrisonville, MO)
- 17 days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 17 days ago
This internship requires in office presence 3 days per week in our Overland Park, KS location. KEY RESPONSIBILITIES: Preferred Experience To view full details and how to apply, please login or...
- Overland Park, KS (22 miles from Harrisonville, MO)
- 17 days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 17 days ago
systems, hardware, and peripherals Completes administrative tasks in support of Life Time's request management processes (access requests, hardware and software requests) Position Requirements Associate's...
- Overland Park, KS (22 miles from Harrisonville, MO)
- 20 days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 20 days ago
Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments-at home, at work, and virtually everywhere in...
IT Support / Service Desk Intern
- Overland Park, KS (22 miles from Harrisonville, MO)
- 21 days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 21 days ago
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and...
- Overland Park, KS (22 miles from Harrisonville, MO)
- 30+ days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 30+ days ago
Description Responsibilities Managing trouble tickets. Communicating with external clients in regular meetings via MS Teams. Communicating with internal resources via email, MS Teams, and trouble...
- Overland Park, KS (22 miles from Harrisonville, MO)
- 90+ days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 90+ days ago
The Technical Support Analyst is responsible for providing technical support to WellSky clients. The scope of this job includes the timely resolution of user issues by defining technical problems...
- Overland Park, KS (22 miles from Harrisonville, MO)
- 45+ days ago
- Overland Park, KS (22 miles from Harrisonville, MO)
- 45+ days ago
In depth understanding of Windows desktop operating systems and utilities. Basic understanding of Windows server operating systems, administration and utilities....
Demographic Data for Harrisonville, MO
Moving to Harrisonville, MO? Find some basic demographic data about Harrisonville, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Harrisonville, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Harrisonville, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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