Help Desk Technician Jobs in Gladstone, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Desktop Support Technician - Mid Shift Hours
- Kansas City, MO (7 miles from Gladstone, MO)
- 1 day ago
- Kansas City, MO (7 miles from Gladstone, MO)
- 1 day ago
Salary Not Available Position range in Missouri $42k - $67k Per Year Desktop Support Technician - Mid Shift Hours F2Onsite Occupation: Computer User Support Specialists Location: Kansas City, MO -...
- Shawnee, KS (14 miles from Gladstone, MO)
- 4 days ago
- Shawnee, KS (14 miles from Gladstone, MO)
- 4 days ago
Strong understanding of computer hardware, software, and operating systems. Ability to work independently and collaboratively as part of a team....
Technical Support Analyst (Th-Su 9:30am-8:00pm CST)
- Mission, KS (13 miles from Gladstone, MO)
- 4 days ago
- Mission, KS (13 miles from Gladstone, MO)
- 4 days ago
Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic...
Remote Work- Kansas City, MO (7 miles from Gladstone, MO)
- 5 days ago
- Kansas City, MO (7 miles from Gladstone, MO)
- 5 days ago
Location: Kansas City, MO Description: Our client is currently seeking a Desktop support Responsibilities: Performs basic and moderately complex troubleshooting and repair activities, typically...
- Leavenworth, KS (17 miles from Gladstone, MO)
- 5 days ago
- Leavenworth, KS (17 miles from Gladstone, MO)
- 5 days ago
Proficient in providing help desk support, identifying technical issues, and offering temporary solutions....
- Kansas City, MO (7 miles from Gladstone, MO)
- 5 days ago
- Kansas City, MO (7 miles from Gladstone, MO)
- 5 days ago
Company Description Who We Are: As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions - finding the right...
Technical Support Specialist-Bilingual French
- Leawood, KS (17 miles from Gladstone, MO)
- 7 days ago
- Leawood, KS (17 miles from Gladstone, MO)
- 7 days ago
Overview Our team of Call Center Agents are responsible for responding to incoming Help Desk inquiries from existing customers through phone, email, and chat. The primary focus of this team is to...
- Leawood, KS (17 miles from Gladstone, MO)
- 7 days ago
- Leawood, KS (17 miles from Gladstone, MO)
- 7 days ago
Overview Our Tier II Support Specialist provides technical support to Panasonic customers in a fast-paced desktop, server and infrastructure environment. Excellent customer service, strong...
Advanced Technical Support Specialist
- Kansas City, MO (7 miles from Gladstone, MO)
- 10 days ago
- Kansas City, MO (7 miles from Gladstone, MO)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Kansas City, KS (7 miles from Gladstone, MO)
- 11 days ago
- Kansas City, KS (7 miles from Gladstone, MO)
- 11 days ago
Kforce has a client in Kansas City, KS that is seeking a Network Support Specialist with on-site support responsibility for all IT related functions by performing activities pertaining to...
- Shawnee, KS (14 miles from Gladstone, MO)
- 14 days ago
- Shawnee, KS (14 miles from Gladstone, MO)
- 14 days ago
Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values...
Help Desk Technician - SY25/26
- Kansas City, KS (7 miles from Gladstone, MO)
- 16 days ago
- Kansas City, KS (7 miles from Gladstone, MO)
- 16 days ago
JOB GOAL: The Help Desk Technician provides the first level of support for users of district technology....
- Kansas City, MO (7 miles from Gladstone, MO)
- 19 days ago
- Kansas City, MO (7 miles from Gladstone, MO)
- 19 days ago
Insight Global is seeking a Desktop Support Technician in the Kansas City area to report to the Plaza area 5 days a week. This position will be focused on Help Desk/Desktop tickets to help resolve...
Technical Support Analyst (Th-Su 8pm-6:00am CST)
- Mission, KS (13 miles from Gladstone, MO)
- 21 days ago
- Mission, KS (13 miles from Gladstone, MO)
- 21 days ago
Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic...
Remote Work- Kansas City, MO (7 miles from Gladstone, MO)
- 21 days ago
- Kansas City, MO (7 miles from Gladstone, MO)
- 21 days ago
A client of Insight Global is looking for a Technical Support Specialist to join the team. This candidate will play a critical role in supporting the clients needs and will be assisting with...
Demographic Data for Gladstone, MO
Moving to Gladstone, MO? Find some basic demographic data about Gladstone, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Gladstone, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Gladstone, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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