Help Desk Technician Jobs in Fulton, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Type Full-time Description This position is entry-level and serves as a Helpdesk Technician for Westminster College within the Department of Information Technology. This position will provide...
- Columbia, MO (16 miles from Fulton, MO)
- 6 days ago
- Columbia, MO (16 miles from Fulton, MO)
- 6 days ago
Job Requirements High school diploma or equivalent One year of experience or education in information technology Experience with desktop and server operating systems including Windows and Microsoft...
- Columbia, MO (16 miles from Fulton, MO)
- 9 days ago
- Columbia, MO (16 miles from Fulton, MO)
- 9 days ago
Strong working knowledge of both macOS and Windows operating systems. Familiarity with Microsoft 365, Google Workspace, and remote support tools....
- Columbia, MO (16 miles from Fulton, MO)
- 16 days ago
- Columbia, MO (16 miles from Fulton, MO)
- 16 days ago
Description Function: Provide primary technical support to the Stephens College community in response to end-user helpdesk calls and service requests. Responsibilities: Serve as primary Helpdesk...
Internet Technical Support Representative I
- Columbia, MO (16 miles from Fulton, MO)
- 23 days ago
- Columbia, MO (16 miles from Fulton, MO)
- 23 days ago
Internet Technical Support Representative I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with...
- Columbia, MO (16 miles from Fulton, MO)
- 26 days ago
- Columbia, MO (16 miles from Fulton, MO)
- 26 days ago
Insight Global is looking to add a Help Desk Analyst to our client's team in the Columbia, MO area. This is a tier 1 position that will be responsible for assisting internal employees and...
Demographic Data for Fulton, MO
Moving to Fulton, MO? Find some basic demographic data about Fulton, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fulton, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fulton, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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