Help Desk Technician Jobs in Chesterfield, MO

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 15 Jobs

IT Support Associate II, Ops Tech Solutions (OTS)

  • Amazon
  • Chesterfield, MO
  • 2 days ago
  • Chesterfield, MO
  • 2 days ago

systems support experience or equivalent experience - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Preferred...

In Person

Mid-Level Conference Room Support Specialist Sign on Bonus Potential

  • Boeing
  • Berkeley, MO (19 miles from Chesterfield, MO)
  • 8 days ago
  • Berkeley, MO (19 miles from Chesterfield, MO)
  • 8 days ago

Systems (Server 2003-2016, Windows 7 and 10) Conflict of Interest: Successful candidates for this job must satisfy the Companys Conflict of Interest (COI) assessment process....

In Person

Senior Technical Support Supervisor Sign on Bonus Potential

  • Boeing
  • Berkeley, MO (19 miles from Chesterfield, MO)
  • 8 days ago
  • Berkeley, MO (19 miles from Chesterfield, MO)
  • 8 days ago

Senior Technical Support Supervisor **Sign on Bonus Potential** Company: The Boeing Company The Boeing Companys Specialized United States Infrastructure Operations Organization is currently...

In Person

Deskside Team Lead - WashU IT

  • CP00001 Washington University in St Louis
  • Clayton, MO (18 miles from Chesterfield, MO)
  • 12 days ago
  • Clayton, MO (18 miles from Chesterfield, MO)
  • 12 days ago

Scheduled Hours 40 Position Summary Ensure positive experience between deskside support and customers by overseeing daily operations & activities of deskside technical staff. Serves as liaison...

In Person

Help Desk Technician

  • TEKsystems
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 14 days ago
  • O Fallon, MO (15 miles from Chesterfield, MO)
  • 14 days ago

As a Small Business Help Desk Representative, you will play a pivotal role in delivering exceptional customer service primarily through phone interactions in an automated call delivery environment...

Remote

Help Desk Technician, 2nd Shift

  • TVS Supply Chain Solutions Ltd
  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 19 days ago
  • Wentzville, MO (14 miles from Chesterfield, MO)
  • 19 days ago

The Help Desk Technician - Tier I, 2nd Shift, provides hardware and software maintenance, training, consultation, and recommendations for future resource planning and development....

In Person

Desktop Support Analyst

  • Spar Information Systems
  • Chesterfield, MO
  • 22 days ago
  • Chesterfield, MO
  • 22 days ago

Under minimal supervision, act as support resource providing first and second-tier support for IT incidents and requests from associates via phone, email, and remote connection to resolve routine...

In Person

Technical Support Specialist I - WashU IT

  • CP00001 Washington University in St Louis
  • Clayton, MO (18 miles from Chesterfield, MO)
  • 24 days ago
  • Clayton, MO (18 miles from Chesterfield, MO)
  • 24 days ago

Desktop support provides technical support for computer operating systems, software, hardware and networking....

In Person

IT Support Analyst

  • Spar Information Systems
  • Chesterfield, MO
  • 25 days ago
  • Chesterfield, MO
  • 25 days ago

IT Analyst Job Location- 16600 Swingley Ridge Rd. Chesterfield, MO 63017 (Hybrid) Experience Level-8 to 10 Years Reporting to the Director, Regional IT Operations, the IT Support Analyst provides...

In Person

Service Desk Technician

  • TEKsystems
  • Ballwin, MO (6 miles from Chesterfield, MO)
  • 30+ days ago
  • Ballwin, MO (6 miles from Chesterfield, MO)
  • 30+ days ago

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...

Hybrid

IT Help Desk Intern

  • Fabick Cat
  • Fenton, MO (14 miles from Chesterfield, MO)
  • 30+ days ago
  • Fenton, MO (14 miles from Chesterfield, MO)
  • 30+ days ago

Position Overview Fabick Cat is seeking a driven and customer-focused IT Help Desk Intern to support our internal users in a dynamic, enterprise environment. This internship offers hands-on...

In Person Internship

Tier 2 Help Desk

  • TEKsystems
  • Florissant, MO (20 miles from Chesterfield, MO)
  • 45+ days ago
  • Florissant, MO (20 miles from Chesterfield, MO)
  • 45+ days ago

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...

In Person

Desktop Support Tech - St. Louis

  • Apex Systems
  • Berkeley, MO (19 miles from Chesterfield, MO)
  • 60+ days ago
  • Berkeley, MO (19 miles from Chesterfield, MO)
  • 60+ days ago

Job#: 3008476 Job Description: PC Service Technician Interested candidates should send an updated resume to Location : St. Louis, MO - position is onsite Duration : Long-term, multi year contract...

In Person

Tier 2 Technical Support Analyst - 79525

  • St. Charles Community College
  • Dardenne Prairie, MO (15 miles from Chesterfield, MO)
  • 90+ days ago
  • Dardenne Prairie, MO (15 miles from Chesterfield, MO)
  • 90+ days ago

Technical knowledge of a Windows and Mac operating system preferred. Knowledge of Active Directory preferred....

In Person

Retail A+ Certified Computer Technician

  • Micro Center
  • Brentwood, MO (17 miles from Chesterfield, MO)
  • 90+ days ago
  • Brentwood, MO (17 miles from Chesterfield, MO)
  • 90+ days ago

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...

In Person

Demographic Data for Chesterfield, MO

Moving to Chesterfield, MO? Find some basic demographic data about Chesterfield, MO below.


Local
National
62,008
2,750
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Bioeconomy: How Renewable Resources Can Help the Future of Our Planet
With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Chesterfield, MO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Chesterfield, MO offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Chesterfield, MO
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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