Help Desk Technician Jobs in Blue Springs, MO
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Field Support Technician Trainee - Detection & Controls
- Blue Springs, MO
- 1 day ago
- Blue Springs, MO
- 1 day ago
Career Opportunities: Field Support Technician Trainee - Detection & Controls (3268) Requisition ID 3268 - Posted 04/30/2025 - Sales - Full-Time - Fike Corporation - United States - Missouri -...
Epic Cupid-Radiant Support Specialist
- Kansas City, MO (18 miles from Blue Springs, MO)
- 2 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 2 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 2 days ago
Familiarity with Windows and/or Mac operating systems. Basic knowledge of networking concepts (e.g., IP addresses, Wi-Fi connectivity, printers)....
- Kansas City, MO (18 miles from Blue Springs, MO)
- 3 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 3 days ago
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
Jack Henry and Associates is seeking a Help Desk Technician to provide Tier 1 technical support via phone, email, Teams Instant Message chat and ITSM system....
Remote WorkWarehouse Systems Support Specialist
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 5 days ago
Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then...
- Kansas City, KS (19 miles from Blue Springs, MO)
- 7 days ago
- Kansas City, KS (19 miles from Blue Springs, MO)
- 7 days ago
Insight Global is seeking a Desktop Engineer to work for a client out of the Kansas City, Kansas area. This role will be a hybrid schedule, working 2 days in office and 3 days from home. You will...
Field Support Technician - Detection & Controls
- Blue Springs, MO
- 8 days ago
- Blue Springs, MO
- 8 days ago
Career Opportunities: Field Support Technician - Detection & Controls (3268) Requisition ID 3268 - Posted 04/30/2025 - Sales - Full-Time - Fike Corporation - United States - Missouri - Blue...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 10 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 10 days ago
Insight Global is seeking a Desktop Support Technician in the Kansas City area to report to the Plaza area 5 days a week. This position will be focused on Help Desk/Desktop tickets to help resolve...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 10 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 10 days ago
Overview Traders Insurance is a privately owned, Midwest company providing insurance services since 1976. Based in Kansas City, Missouri, Traders Insurance currently provides services to customers...
- Kansas City, KS (19 miles from Blue Springs, MO)
- 10 days ago
- Kansas City, KS (19 miles from Blue Springs, MO)
- 10 days ago
In this role, you will support enterprise endpoint devices (Windows, macOS, iOS and Android), which includes working support tickets submitted through ServiceNow, deploying updates and...
- Kansas City, MO (18 miles from Blue Springs, MO)
- 11 days ago
- Kansas City, MO (18 miles from Blue Springs, MO)
- 11 days ago
A client of Insight Global is looking for a Technical Support Specialist to join the team. This candidate will play a critical role in supporting the clients needs and will be assisting with...
College Degree or A+ certification preferred Experience in POST data of an operating system Knowledge of various operating system including Windows, Mac and Linux Experience in identifying and recommending...
- Lenexa, KS (23 miles from Blue Springs, MO)
- 13 days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 13 days ago
Demonstrate a strong understanding of end-userputing parameters and configurations, with proficiency in Windows Operating Systems, Virtual Desktop Infrastructure (VDI) environments, and tools including...
- Lenexa, KS (23 miles from Blue Springs, MO)
- 13 days ago
- Lenexa, KS (23 miles from Blue Springs, MO)
- 13 days ago
Summary This position will provide in-depth technical support on a wide range of technologies such as desktop computing and client applications, telecommunications, and data networking for...
Demographic Data for Blue Springs, MO
Moving to Blue Springs, MO? Find some basic demographic data about Blue Springs, MO below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Blue Springs, MO
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Blue Springs, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »