Help Desk Technician Jobs in Mississippi

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 36 Jobs

Help Desk II

  • Ridgeland, MS
  • 1 hour ago
  • Ridgeland, MS
  • 1 hour ago

Summary of Position The Help Desk II acts as the primary customer interface for the reporting of incidents and requests. The Help Desk II manages the end-to-end life cycle, ensuring customer...

Help Desk Tech II

  • Ridgeland, MS
  • 12 hours ago
  • Ridgeland, MS
  • 12 hours ago

The Help Desk Tech II acts as the primary customer interface for the reporting of incidents and requests. The Help Desk Tech II manages the end-to-end life cycle, ensuring customer satisfaction...

Technical Support Engineer

  • Jackson, MS
  • 3 days ago
  • Jackson, MS
  • 3 days ago

Location:** Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $106.2K $124.7K Offers Equity _At Confluent, we are...

Computer Technician

  • Rosedale, MS
  • 3 days ago
  • Rosedale, MS
  • 3 days ago

Reports To: IT Director Job Summary: We are seeking a dedicated and tech-savvy Computer Technician / Help Desk Support professional to join our education technology team....

About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over...

Help Desk Agent

  • Jackson, MS
  • 4 days ago
  • Jackson, MS
  • 4 days ago

Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** Help Desk Agent provides customer...

Senior Service Desk Agent

  • Jackson, MS
  • 4 days ago
  • Jackson, MS
  • 4 days ago

Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $23-$27 per hour **The Work** The Senior Service Desk Agent...

Design Support Engineer

  • Jackson, MS
  • 5 days ago
  • Jackson, MS
  • 5 days ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...

Sr. Telecom Support Engineer

  • Jackson, MS
  • 5 days ago
  • Jackson, MS
  • 5 days ago

You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in todays hyperconnected world....

Remote Work

Network Support Analyst III

  • Jackson, MS
  • 6 days ago
  • Jackson, MS
  • 6 days ago

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : Summary Responsible for maintaining a reliable, secure and efficient data communications network....

Help Desk Technician

  • Stennis Space Center, MS
  • 7 days ago
  • Stennis Space Center, MS
  • 7 days ago

Job Description: AMA is seeking a Help Desk Technician to provide IT Support Services for The Stennis Space Center (SSC) Office of the Chief Information Officer in support of the NASA Enterprise Multimedia...

Service Desk Technician 1.0

  • Kiln, MS
  • 10 days ago
  • Kiln, MS
  • 10 days ago

Interact with network services, software systems engineering, and/or applications development to restore service and/or identify the root cause....

Division IT Support

  • Ridgeland, MS
  • 11 days ago
  • Ridgeland, MS
  • 11 days ago

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...

Technical Support Specialist

  • Jackson, MS
  • 13 days ago
  • Jackson, MS
  • 13 days ago

The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues....

Senior Analyst - IT Support

  • Jackson, MS
  • 14 days ago
  • Jackson, MS
  • 14 days ago

Strong knowledge of industry-standard desktop operating systems and software. Excellent organizational, prioritization, and customer service skills....

Demographic Data for Mississippi

Moving to Mississippi? Find some basic demographic data about Mississippi below.


Local
National
2,961,190
59,269

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Mississippi

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Mississippi offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Mississippi
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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