Help Desk Technician Jobs in Mississippi
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...
Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer....
Special Skills: Experience supporting MS operating systems, web-based applications, and remote users....
What You Will Be Doing: As a Help Desk Technician your main focus is to assist employees with technical support and troubleshooting for their computer hardware and software issues....
: We are seeking a dedicated and tech-savvy Computer Technician / Help Desk Support professional to join our education technology team....
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Position Overview** Under minimal supervision, performs installation, maintenance, and repairs on Company products at assigned customer sites as directed by service management. **Company...
Remote WorkComputer Technician North Bolivar School District District - Mound Bayou, Mississippi This job is also posted in North Bolivar School District Job Details Job ID:5300973 Application...
PRIMARY PURPOSE: As a PC Technician III, you will be responsible for troubleshooting intermediate-level hardware and software. Position Status: Full-Time Hourly Location: Gold Strike Casino -...
Technology Support Specialist Starkville Oktibbeha Consolidated School District Central Office - Starkville, Mississippi This job is also posted in Starkville Oktibbeha School District Job Details...
Position Function: To assist the SSRC systems administrator with end user support in a hybrid PC/Mac environment. Employees hired into Intermittent positions are limited to working no more than...
Position Overview** The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...
Summary of Position The Help Desk II acts as the primary customer interface for the reporting of incidents and requests. The Help Desk II manages the end-to-end life cycle, ensuring customer...
The Help Desk Tech II acts as the primary customer interface for the reporting of incidents and requests. The Help Desk Tech II manages the end-to-end life cycle, ensuring customer satisfaction...
Location:** Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $106.2K $124.7K Offers Equity _At Confluent, we are...
Demographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Mississippi
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Hardware Support
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Service Now PaaS
- Windows 10
- Mobile Device Management
- Cisco
- MacOS
- Network Administration
- Help Desk Support
- IT Support
- Linux
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- Customer Support
- General Repair
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Documentation
- Interpersonal Skills
- Collaboration
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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