Help Desk Technician Jobs in Mississippi

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 29 Jobs

Field Support Specialist-DIS-Grenada

  • Grenada, MS
  • 1 hour ago
  • Grenada, MS
  • 1 hour ago

Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...

Senior Desktop Support Specialist

  • Gulfport, MS
  • 17 hours ago
  • Gulfport, MS
  • 17 hours ago

Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer....

IS PC Technician 2

  • Jackson, MS
  • 3 days ago
  • Jackson, MS
  • 3 days ago

Special Skills: Experience supporting MS operating systems, web-based applications, and remote users....

Help Desk Technician

  • Batesville, MS
  • 4 days ago
  • Batesville, MS
  • 4 days ago

What You Will Be Doing: As a Help Desk Technician your main focus is to assist employees with technical support and troubleshooting for their computer hardware and software issues....

Computer Technician

  • Rosedale, MS
  • 4 days ago
  • Rosedale, MS
  • 4 days ago

: We are seeking a dedicated and tech-savvy Computer Technician / Help Desk Support professional to join our education technology team....

Advanced Technical Support Specialist

  • Jackson, MS
  • 5 days ago
  • Jackson, MS
  • 5 days ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Sr. Applications Support Specialist

  • Jackson, MS
  • 5 days ago
  • Jackson, MS
  • 5 days ago

Position Overview** Under minimal supervision, performs installation, maintenance, and repairs on Company products at assigned customer sites as directed by service management. **Company...

Remote Work

Computer Technician

  • Mound Bayou, MS
  • 6 days ago
  • Mound Bayou, MS
  • 6 days ago

Computer Technician North Bolivar School District District - Mound Bayou, Mississippi This job is also posted in North Bolivar School District Job Details Job ID:5300973 Application...

PC Technician

  • Tunica, MS
  • 7 days ago
  • Tunica, MS
  • 7 days ago

PRIMARY PURPOSE: As a PC Technician III, you will be responsible for troubleshooting intermediate-level hardware and software. Position Status: Full-Time Hourly Location: Gold Strike Casino -...

Technology Support Specialist

  • Starkville, MS
  • 7 days ago
  • Starkville, MS
  • 7 days ago

Technology Support Specialist Starkville Oktibbeha Consolidated School District Central Office - Starkville, Mississippi This job is also posted in Starkville Oktibbeha School District Job Details...

Intermittent Worker - IT Support

  • Starkville, MS
  • 11 days ago
  • Starkville, MS
  • 11 days ago

Position Function: To assist the SSRC systems administrator with end user support in a hybrid PC/Mac environment. Employees hired into Intermittent positions are limited to working no more than...

Senior Technical Support Engineer, MI - I

  • Jackson, MS
  • 13 days ago
  • Jackson, MS
  • 13 days ago

Position Overview** The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...

Help Desk II

  • Ridgeland, MS
  • 15 days ago
  • Ridgeland, MS
  • 15 days ago

Summary of Position The Help Desk II acts as the primary customer interface for the reporting of incidents and requests. The Help Desk II manages the end-to-end life cycle, ensuring customer...

Help Desk Tech II

  • Ridgeland, MS
  • 15 days ago
  • Ridgeland, MS
  • 15 days ago

The Help Desk Tech II acts as the primary customer interface for the reporting of incidents and requests. The Help Desk Tech II manages the end-to-end life cycle, ensuring customer satisfaction...

Technical Support Engineer

  • Jackson, MS
  • 18 days ago
  • Jackson, MS
  • 18 days ago

Location:** Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $106.2K $124.7K Offers Equity _At Confluent, we are...

Demographic Data for Mississippi

Moving to Mississippi? Find some basic demographic data about Mississippi below.


Local
National
2,961,190
59,269

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Mississippi

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Mississippi offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Mississippi
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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