Help Desk Technician Jobs in Mississippi
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Summary of Position The Help Desk II acts as the primary customer interface for the reporting of incidents and requests. The Help Desk II manages the end-to-end life cycle, ensuring customer...
The Help Desk Tech II acts as the primary customer interface for the reporting of incidents and requests. The Help Desk Tech II manages the end-to-end life cycle, ensuring customer satisfaction...
Location:** Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $106.2K $124.7K Offers Equity _At Confluent, we are...
Reports To: IT Director Job Summary: We are seeking a dedicated and tech-savvy Computer Technician / Help Desk Support professional to join our education technology team....
Support Technician (Desktop/Helpdesk Support - ONSITE - Tougaloo College, MS)
- Tougaloo, MS
- 4 days ago
- Tougaloo, MS
- 4 days ago
About Ellucian Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,900 customers across 50 countries and serving over...
Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** Help Desk Agent provides customer...
Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $23-$27 per hour **The Work** The Senior Service Desk Agent...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in todays hyperconnected world....
Remote WorkJob Seekers can review the Job Applicant Privacy Policy by clicking here ( ). Job Description : Summary Responsible for maintaining a reliable, secure and efficient data communications network....
Job Description: AMA is seeking a Help Desk Technician to provide IT Support Services for The Stennis Space Center (SSC) Office of the Chief Information Officer in support of the NASA Enterprise Multimedia...
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify the root cause....
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high...
The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues....
Strong knowledge of industry-standard desktop operating systems and software. Excellent organizational, prioritization, and customer service skills....
Demographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Mississippi
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Problem Management
- VPN
- Technical Troubleshooting
- Windows Server
- IT Service Management
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Cisco
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Customer Satisfaction
- Microsoft Windows
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Inventory Management
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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