Help Desk Technician Jobs in Mississippi
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Support Technician We are currently hiring an IT Support Technician for a growing team seeking a dependable and motivated individual with experience in desktop support, networking, and general...
In PersonBuild Your Career with Ashley Application Support Analyst Lead Schedule: Sun-Thur 10:30pm-7am CST (ONSITE) What Will You Do? The Lead Application Support Analyst is responsible for providing...
In PersonAbout Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and...
In Person- Mississippi State University
- Starkville, MS
- 6 days ago
- Starkville, MS
- 6 days ago
systems, and MacOS....
In PersonDirector of Technical Support and Desktop Services
- Mississippi Gulf Coast Community College
- Perkinston, MS
- 13 days ago
- Perkinston, MS
- 13 days ago
Director of Technical Support and Desktop Services Job Description: TECHNICAL SUPPORT MANAGEMENT : Lead a team of Field Technicians and Student Workers at multiple sites in troubleshooting and...
In PersonBranch Specialist Technical Support
- Sherwin-Williams
- Meridian, MS
- 13 days ago
- Meridian, MS
- 13 days ago
View More Jobs Branch Specialist Technical Support Meridian, ID, United States Job Description Responsibilities Ensure customer quality and service expectations are met. Assist customers in...
In PersonService Desk Support Specialist I
- Mississippi State University
- Starkville, MS
- 15 days ago
- Starkville, MS
- 15 days ago
Analytical skills to troubleshoot operating system problems. c. Initiative to learn features of the latest operating system versions. 4....
In PersonSMRMC Full Time 1355-Desktop Technician-8231 Information Systems
- Southwest Mississippi Regional Medical Center
- McComb, MS
- 17 days ago
- McComb, MS
- 17 days ago
Works under minimal supervision from Desktop team Leader. Handles deployment of equipment and software. Performs computer-related portions of planned office moves within the hospital. Assists with...
In Person Full TimeWe take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! The...
In PersonStrong understanding of Windows 10/11 operating systems. Basic knowledge of networking concepts (DNS, DHCP, IP addressing). Familiarity with hardware components and PC troubleshooting techniques....
In PersonCustomer Support Specialist (Help Desk) #NLX291591386 ?% ! COMPARISON DETAILS ?% Education A survey of workers in the occupation Computer User Support Specialists found that 28.91% had a...
In PersonElectronic Classroom Technical Support Specialist
- CSA Global LLC
- Gulfport, MS
- 26 days ago
- Gulfport, MS
- 26 days ago
Apply Job Type Full-time Description For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise...
In PersonIT Support Analyst 7789 #650489 ?% ! COMPARISON DETAILS ?% Education This job requires an Associate's Degree ?% Experience This job requires a minimum of 2 years of experience in Computer User...
In PersonHands-on experience with operating systems (Windows Server, Linux) and virtualization platforms (VMware, Hyper-V)....
In PersonPart-Time IT Support Technician Manufacturing
- Dahl Consulting
- Richland, MS
- 45+ days ago
- Richland, MS
- 45+ days ago
The position requires strong troubleshooting skills, experience with Windows operating systems, and the ability to work both independently and collaboratively....
In Person Part TimeDemographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Mississippi
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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