Help Desk Technician Jobs in Stennis Space Center, MS
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Infosys Public Services is seeking a Field Support Technician, to join our Team. Position Description (scope of work or brief narrative): The positions of the DSS/Field Services Technician will be...
Jr. Service Desk Technician (Tier1) - Kiln, MS
- Kiln, MS (13 miles from Stennis Space Center, MS)
- 24 days ago
- Kiln, MS (13 miles from Stennis Space Center, MS)
- 24 days ago
US Citizen Basic understanding of computer principles including using an operating system and web browser Preferred Qualifications: MCSA Office 365 certification ITIL Foundation certification Compensation...
- Kiln, MS (13 miles from Stennis Space Center, MS)
- 30+ days ago
- Kiln, MS (13 miles from Stennis Space Center, MS)
- 30+ days ago
Interact with network services, software systems engineering, and/or applications development to restore service and/or identify the root cause....
Information Technology Assistant
- Gulfport, MS (16 miles from Stennis Space Center, MS)
- 30+ days ago
- Gulfport, MS (16 miles from Stennis Space Center, MS)
- 30+ days ago
US CITIZENS with CLEARANCE ONLY ASP Web Solutions, LLC is looking for an Information Technology Assistant to join our team in Gulfport, MS. This person will provide provide local IT support for...
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Stennis Space Center, MS
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Stennis Space Center, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »