Technology Support Specialist I

Southwest West Central Service Cooperative
Marshall, Minnesota
Full Time

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Openings as of 6/1/2026

Position Type:
TECHNOLOGY POSTIONS/ Technology Support Specialist
Date Posted:
6/1/2026
Location:
Marshall
Date Available:
07/01/2026

June 1, 2026

POSITION AVAILABLE: Technology Support Specialist I

POSITION LOCATION: Southwest West Central Service Cooperative (SWWC) with placement in Marshall, MN.

MAJOR RESPONSIBILITIES AND DUTIES: Supports the SWWC Technology Department in providing unparalleled levels of service and user experiences to our staff and the members we serve; Provides day-to-day hardware and basic software support for workstation, mobile/tablet and network applications per staffing assignment within SWWC and contracting agencies; Conducts the set-up and maintenance of workstations and tablets, including the software systems, within assigned SWWC and contracting agency locations; Conducts migration of data, applications and user settings from an existing system to its replacement to adequately support the life-cycle replacement of computing equipment; Assists in the implementation of approved security policies and technologies; Adheres to SWWC standards for secure disposition of equipment when transitioned from one user to another or removed from inventory; Maintains and supports networking infrastructure for both wired and wireless connectivity; Maintains a well-rounded working knowledge in computer and network hardware and software; Maintains enrollment and management of systems through device management technologies;
Implements and supports new technologies when appropriate; Assists SWWC Technology Department staff with service objectives, especially when related to computer applications and system upgrades; Assists in maintaining strong and up to date documentation of the network operating environment, including but not limited to technology and network inventories and controls; Provides both scheduled and unscheduled support for assignments within SWWC and contracted agencies; Provides end-user support, device management, and application management at assigned locations; Provides good public relations and customer service with member districts, staff, parents and the general public; Follows all policies and regulations; Regular and prompt attendance is essential; Performs other duties as assigned.

QUALIFICATIONS: Associates Degree and 1 year of experience in a job-related field OR combination of education, knowledge, and experience in a job-related field that enables performance of all aspects of this position. Valid driver's license required.

SALARY: This full-time position begins immediately with a salary range of $48,699 to $69,359, depending on education, qualifications, abilities, and experience.

APPLICATION MATERIALS: Complete online application at www.swwc.org/application and include cover letter, application form, copies of licenses (if applicable), college transcripts, resume, and two letters of reference.

QUESTIONS ABOUT APPLICATION/REQUEST COMPLETE JOB DESCRIPTION/REQUEST AN ACCOMMODATION: Contact Kassi Knutson, Staffing Success Coordinator at ... or ....

QUESTIONS ABOUT POSITION: Contact Josh Sumption, Chief Technology & Information Officer at ... or ...

DUE DATE FOR APPLICATIONS: Position will remain open until filled.

WHAT IS THE SWWC? The Southwest West Central Service Cooperative is a regional service agency committed to advancing the work of our members (schools, cities, counties, and other governmental agencies). With a focus on service, integrity, sincerity and collaboration, we are committed to building relationships with our members to ensure we are a collaborative partner providing exceptional services, innovative solutions and proactive support. Our vision is to create a future where children, families schools and communities learn, succeed and thrive. Authorized by MN Statute as a regional resource for our members; we are a public agency that provides a comprehensive range of educational and administrative programs and services to our members.

EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the Southwest West Central Service Cooperative (SWWC) to provide equal employment opportunity for all, without discrimination on the basis of race, color, creed, religion, national origin, sex, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, disability, sexual orientation, gender identity or age.

DIVERSITY STATEMENT: SWWC embraces and celebrates all of our members, and we work to identify unique frameworks within the various communities we serve and actively respond by adjusting our practices to meet the ever-changing needs. We strive to recruit diverse and inclusive teams that will have a positive impact on our programs and services and help us better serve our members, customers and employees.