Help Desk Technician Jobs in Saint Cloud, MN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Summer 2025 Internship Opportunity. Now Hiring for a Desktop Support Intern. We are seeking 2 motivated and detail-oriented interns to support a variety of administrative functions within our IS/T...
Help Desk Technician Summary We are seeking a Help Desk Technician to manage tablets, Android devices, and Active Directory Groups; administer Microsoft Exchange mailboxes; and troubleshoot PC issues...
Looking for individuals with previous configuration and help desk support experience. Ideally these individuals would have 1+ years of experience, but open to all tenure of experience....
Desktop Technical Support Level 1 or 2
- Monticello, MN (24 miles from Saint Cloud, MN)
- 19 days ago
- Monticello, MN (24 miles from Saint Cloud, MN)
- 19 days ago
Position Type: Technology/ Desktop/Mobile Device Support Specialist Date Posted: 4/10/2025 Location: District Wide Date Available: 07/01/2025 Centrally located on Interstate 94 less...
The Escrow Support Specialist plays a key role throughout the duration of the real estate transaction by providing centralized support to a variety of Escrow Officers to ensure a smooth closing...
Summer School Bilingual Communications Support Specialist (Somali)
- Waite Park, MN (3 miles from Saint Cloud, MN)
- 30+ days ago
- Waite Park, MN (3 miles from Saint Cloud, MN)
- 30+ days ago
Summer School Bilingual Communications Support Specialist (Somali) JobID: 7899 Position Type: Summer School (Grades 9-12)/Non-Licensed Date Posted: 3/12/2025 Location: ALC McKinley TYPE OF...
- Sartell, MN (10 miles from Saint Cloud, MN)
- 90+ days ago
- Sartell, MN (10 miles from Saint Cloud, MN)
- 90+ days ago
systems, or appropriate software Prioritize and schedule problems....
Demographic Data for Saint Cloud, MN
Moving to Saint Cloud, MN? Find some basic demographic data about Saint Cloud, MN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Saint Cloud, MN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Saint Cloud, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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