Help Desk Technician Jobs in Minneapolis, MN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
DESKTOP SUPPORT TECHNICIAN I (Part Time, Seasonal) - DESKT001305
- Maple Grove, MN (14 miles from Minneapolis, MN)
- 5 hours ago
- Maple Grove, MN (14 miles from Minneapolis, MN)
- 5 hours ago
Job Overview: to assist with Microsoft Power Automate workflows, contribute to cybersecurity overview documentation, and support other projects as needed. This role provides hands-on experience...
SalesForce Application Support Analyst
- Cottage Grove, MN (20 miles from Minneapolis, MN)
- 1 day ago
- Cottage Grove, MN (20 miles from Minneapolis, MN)
- 1 day ago
SalesForce Application Support Analyst #25-16290 Cottage Grove, MN Fully Remote Right to Hire Starts 3/24/2025 Ends 9/24/2025 Job Description Genesis10 is seeking a Salesforce Application Analyst...
Remote WorkService Desk Technician - Bilingual Dutch/English
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 1 day ago
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 1 day ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 1 day ago
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Maplewood, MN (12 miles from Minneapolis, MN)
- 1 day ago
- Maplewood, MN (12 miles from Minneapolis, MN)
- 1 day ago
Systems (10 and 11) and System BIOS Working knowledge of macOS and Mac hardware Excellent communication skills with diverse on-shore and off-shore resources oAbility to interact with internal and external...
- Mendota Heights, MN (9 miles from Minneapolis, MN)
- 2 days ago
- Mendota Heights, MN (9 miles from Minneapolis, MN)
- 2 days ago
Management Level G EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQs...
- Edina, MN (5 miles from Minneapolis, MN)
- 3 days ago
- Edina, MN (5 miles from Minneapolis, MN)
- 3 days ago
Who We Are & Why You Will LOVE Us! You are more than just a number; we are more than just a bank. At Tradition Capital Bank, we are partners in business and in life; building dreams and futures on...
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 3 days ago
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 3 days ago
Introduction The role involves supporting the Salucro Payment Platform by working within a team to implement and troubleshoot customer issues, while identifying and implementing automation gains...
Associate Technical Support Specialist
- Shoreview, MN (9 miles from Minneapolis, MN)
- 4 days ago
- Shoreview, MN (9 miles from Minneapolis, MN)
- 4 days ago
Exposure to installing, configuring and administering Web-based applications, Relational Databases, Open-Source Projects (such as Apache Web-Server, Apache Tomcat, OpenDS)....
- Eagan, MN (9 miles from Minneapolis, MN)
- 4 days ago
- Eagan, MN (9 miles from Minneapolis, MN)
- 4 days ago
One of Insight Globals largest Chemical Manufacturers is seeking to hire a Technical Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team...
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 5 days ago
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 5 days ago
IT Support Analyst Vadnais Heights, MN What is IP Corporation: At IP Corporation, we empower you to make a difference, learn new skills, and achieve your goals. We're committed to providing...
Apply working technical knowledge of current systems software, operating systems, and PC protocols and standards Hands-on device support such as Lenovo workstations, Laptops, docking stations and peripheral...
Technical Support Engineer Minneapolis, MN / Remote, USAOperations - Technical Support /Full-Time /Remote Perforce is a community of collaborative experts, problem solvers, and possibility seekers...
Infrastructure and Desktop Support Consultant
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 7 days ago
- Saint Paul, MN (9 miles from Minneapolis, MN)
- 7 days ago
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
Defining the Role: The role is related to supporting our customers legacy ERP system, specifically the "Lynx" system, which manages their Multi - billion dollar agriculture and trading business....
Demographic Data for Minneapolis, MN
Moving to Minneapolis, MN? Find some basic demographic data about Minneapolis, MN below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Minneapolis, MN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Minneapolis, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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