Help Desk Technician Jobs in Eden Prairie, MN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Mendota Heights, MN (14 miles from Eden Prairie, MN)
- 4 hours ago
- Mendota Heights, MN (14 miles from Eden Prairie, MN)
- 4 hours ago
Providing support for Microsoft applications, operating systems, and SaaS tools. Offering remote and onsite support for computer hardware, software, and connectivity issues....
OR Technology Support Specialist
- Woodbury, MN (22 miles from Eden Prairie, MN)
- 10 hours ago
- Woodbury, MN (22 miles from Eden Prairie, MN)
- 10 hours ago
Job Overview Fairview has an immediate opening for an OR Technology Support Specialist to support Woodwinds Hospital (Woodbury, MN), Southdale Hospital (Edina, MN), and St. John's Hospital...
Laboratory Schools: Helpdesk Support Technician I
- Blaine, MN (19 miles from Eden Prairie, MN)
- 17 hours ago
- Blaine, MN (19 miles from Eden Prairie, MN)
- 17 hours ago
Technical Skills or Knowledge: Apple operating systems and common computer applications. Apple hardware and common peripherals. ChromeOS operating systems and common ChromeOS applications....
- Plymouth, MN (6 miles from Eden Prairie, MN)
- 1 day ago
- Plymouth, MN (6 miles from Eden Prairie, MN)
- 1 day ago
Minimum of 1 - 2 years of experience with desktop and server operating systems, including Microsoft technologies....
- Chaska, MN (12 miles from Eden Prairie, MN)
- 2 days ago
- Chaska, MN (12 miles from Eden Prairie, MN)
- 2 days ago
Overview Bailiwick is currently seeking a qualified Service Desk Technician 2 to contribute to our ongoing success and growth to work a Hybrid schedule out of our Chaska, MN HQ Bailiwick is an...
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 2 days ago
- Saint Paul, MN (16 miles from Eden Prairie, MN)
- 2 days ago
systems (Windows 7, windows 10). 2 engagements of providing direct PC support to end users....
- Plymouth, MN (6 miles from Eden Prairie, MN)
- 2 days ago
- Plymouth, MN (6 miles from Eden Prairie, MN)
- 2 days ago
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle...
Technical Support Agent - Night Eden Prairie, MN
- Eden Prairie, MN
- 4 days ago
- Eden Prairie, MN
- 4 days ago
Technical Support Agent - Night | Eden Prairie, MN Eden Prairie, MN Job Type Full-time Description What we do: US Signal is a leading data center services provider, offering secure, reliable...
- Minneapolis, MN (8 miles from Eden Prairie, MN)
- 6 days ago
- Minneapolis, MN (8 miles from Eden Prairie, MN)
- 6 days ago
Technical Support Specialist Job Summary: A Technical Support Specialist provides technical assistance and support for incoming queries and issues related to software/firmware and hardware on...
- Minnetonka, MN (2 miles from Eden Prairie, MN)
- 6 days ago
- Minnetonka, MN (2 miles from Eden Prairie, MN)
- 6 days ago
Taking initial telephone inquiries and troubleshooting relatively simple hardware, software, or network problems Monitor incoming tickets and alerts in the ServiceNow system and respond...
IT Helpdesk Support Specialist
- Eagan, MN (12 miles from Eden Prairie, MN)
- 7 days ago
- Eagan, MN (12 miles from Eden Prairie, MN)
- 7 days ago
RESPONSIBILITIES INCLUDE: Respond to user requests via telephone, email, via remote access, and in-person. Diagnose and resolve advanced information technology hardware and software issues. Stay...
Senior Applications Support Analyst
- Minneapolis, MN (8 miles from Eden Prairie, MN)
- 7 days ago
- Minneapolis, MN (8 miles from Eden Prairie, MN)
- 7 days ago
Job Description WHAT IS THE OPPORTUNITY? Coordinates application support objectives in partnership with production support team, development team and business representatives. Provide quality and...
Desktop Support Technician - Onsite at Eagan, MN
- Eagan, MN (12 miles from Eden Prairie, MN)
- 7 days ago
- Eagan, MN (12 miles from Eden Prairie, MN)
- 7 days ago
Load and configure specified software such as operating systems, productivity applications and specialty applications....
- Eagan, MN (12 miles from Eden Prairie, MN)
- 8 days ago
- Eagan, MN (12 miles from Eden Prairie, MN)
- 8 days ago
Load and configure specified software such as operating systems, productivity applications and specialty applications....
- Eagan, MN (12 miles from Eden Prairie, MN)
- 8 days ago
- Eagan, MN (12 miles from Eden Prairie, MN)
- 8 days ago
Customer Technical Support Job Description: We are seeking a Customer Technical Support Representative to join our Enterprise Monitoring team supporting large-scale infrastructure (300+...
Demographic Data for Eden Prairie, MN
Moving to Eden Prairie, MN? Find some basic demographic data about Eden Prairie, MN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Eden Prairie, MN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Eden Prairie, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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