Help Desk Technician Jobs in Anoka, MN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Remote Client Support Specialist
- Minneapolis, MN (21 miles from Anoka, MN)
- 14 hours ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 14 hours ago
An employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up. In...
Remote WorkJoin an organization that provides inventive electrical solutions! Dahl Consulting is currently partnering with a leader in the electronics industry. We work one-on-one with great candidates to...
systems (XP, 7, 8, 10, and 11) and Mac OS and cloud-based communication tools (Zoom, Teams) Familiarity with Ethernet-connected surveillance camera systems is a plus Extensive application support experience...
- Minneapolis, MN (21 miles from Anoka, MN)
- 3 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 3 days ago
Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points...
- Minneapolis, MN (21 miles from Anoka, MN)
- 3 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 3 days ago
Hiring - Desktop Support Analyst Plymouth, MN - ONSITE Compensation: $21-23/hr Required Skills & Experience -Two-year technical computer degree or certificate -1 - 2 years of experience in a Call...
- Minneapolis, MN (21 miles from Anoka, MN)
- 5 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 5 days ago
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical...
Sr. Information Systems Support Specialist
- Shoreview, MN (19 miles from Anoka, MN)
- 5 days ago
- Shoreview, MN (19 miles from Anoka, MN)
- 5 days ago
systems, SolarWinds Help Desk or equivalent system). 2+ years mentoring other tier 1 technicians and guiding local onsite support Ability to build relationship with all levels of employees including...
- Minneapolis, MN (21 miles from Anoka, MN)
- 6 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 6 days ago
Desktop Support Location: Aberdeen SD (Onsite) The analyst is responsible for the IT infrastructure at the site, and may be involved in workstation support, telecom, VOIP support, printers, server...
- Hanover, MN (14 miles from Anoka, MN)
- 8 days ago
- Hanover, MN (14 miles from Anoka, MN)
- 8 days ago
Skills Help desk support, migration, intune, Customer service, Troubleshooting, Help desk, Phone support Top Skills Details Help desk support,migration,intune,Customer service,Troubleshooting,Help desk...
Remote WorkAdvanced Technical Support Specialist
- Minneapolis, MN (21 miles from Anoka, MN)
- 9 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 9 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Minneapolis, MN (21 miles from Anoka, MN)
- 12 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 12 days ago
systems and provides guidance and strategic direction Provides detailed technical design documentation and solution specifications that are delivered to the engineering build team for implementation...
- Hopkins, MN (22 miles from Anoka, MN)
- 13 days ago
- Hopkins, MN (22 miles from Anoka, MN)
- 13 days ago
We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through...
Technology Support Specialist (Start Date TBD)
- Albertville, MN (11 miles from Anoka, MN)
- 14 days ago
- Albertville, MN (11 miles from Anoka, MN)
- 14 days ago
Requirements & Qualifications Two year degree in a computer, information technology or related field experience required; appropriate certification preferred; knowledge of modern operating systems;...
IT Desktop Support Engineer-Backfill
- New Brighton, MN (18 miles from Anoka, MN)
- 14 days ago
- New Brighton, MN (18 miles from Anoka, MN)
- 14 days ago
Job Requirements: Technical Minimum of 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems...
- Shoreview, MN (19 miles from Anoka, MN)
- 19 days ago
- Shoreview, MN (19 miles from Anoka, MN)
- 19 days ago
Our client is looking to hire a level 2/3 tech support agent Candidate will take tickets the level 1 agent team cannot support. Common tickets will include hardware installations, troubleshooting,...
Demographic Data for Anoka, MN
Moving to Anoka, MN? Find some basic demographic data about Anoka, MN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Anoka, MN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Anoka, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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