Help Desk Technician Jobs in Anoka, MN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Laboratory Schools: Helpdesk Support Technician I
- Blaine, MN (11 miles from Anoka, MN)
- 17 hours ago
- Blaine, MN (11 miles from Anoka, MN)
- 17 hours ago
Technical Skills or Knowledge: Apple operating systems and common computer applications. Apple hardware and common peripherals. ChromeOS operating systems and common ChromeOS applications....
- Plymouth, MN (19 miles from Anoka, MN)
- 1 day ago
- Plymouth, MN (19 miles from Anoka, MN)
- 1 day ago
Minimum of 1 - 2 years of experience with desktop and server operating systems, including Microsoft technologies....
- Plymouth, MN (19 miles from Anoka, MN)
- 2 days ago
- Plymouth, MN (19 miles from Anoka, MN)
- 2 days ago
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle...
- Minneapolis, MN (21 miles from Anoka, MN)
- 6 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 6 days ago
Technical Support Specialist Job Summary: A Technical Support Specialist provides technical assistance and support for incoming queries and issues related to software/firmware and hardware on...
- Minnetonka, MN (22 miles from Anoka, MN)
- 6 days ago
- Minnetonka, MN (22 miles from Anoka, MN)
- 6 days ago
Taking initial telephone inquiries and troubleshooting relatively simple hardware, software, or network problems Monitor incoming tickets and alerts in the ServiceNow system and respond...
Senior Applications Support Analyst
- Minneapolis, MN (21 miles from Anoka, MN)
- 7 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 7 days ago
Job Description WHAT IS THE OPPORTUNITY? Coordinates application support objectives in partnership with production support team, development team and business representatives. Provide quality and...
Building Technology Support Specialist
- Hopkins, MN (22 miles from Anoka, MN)
- 9 days ago
- Hopkins, MN (22 miles from Anoka, MN)
- 9 days ago
Software applications and operating systems used at Hopkins, including Microsoft OS and MAC OS. Principles and protocols for the management of electronic information....
Experienced in documenting requirements and proposing solutions in electrical or automation contexts; proficient in Microsoft Office and relational databases like MS SQL; programming or project management...
Remote Work- Minneapolis, MN (21 miles from Anoka, MN)
- 10 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 10 days ago
Demonstrates fundamental knowledge of Windows operating systems. Demonstrates basic knowledge of macOS/iOS and Apple hardware. A+ certification preferred....
- Saint Louis Park, MN (23 miles from Anoka, MN)
- 10 days ago
- Saint Louis Park, MN (23 miles from Anoka, MN)
- 10 days ago
Strong technical skills, including proficiency in Microsoft Office, Windows operating systems, and mobile devices, including firm integration....
Technical Support Coordinator NEW PART-TIME
- Minneapolis, MN (21 miles from Anoka, MN)
- 11 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 11 days ago
QUALIFICATIONS POSITION QUALIFICATIONS Proficient with Windows 10/11 operating systems. Familiarity with Microsoft 365 apps, especially Outlook, Teams, and SharePoint....
IT Operations Analyst - Management Analyst 2
- White Bear Lake, MN (24 miles from Anoka, MN)
- 14 days ago
- White Bear Lake, MN (24 miles from Anoka, MN)
- 14 days ago
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: IT Operations Analyst - Management Analyst 2 Institution: Century College Classification...
- Minneapolis, MN (21 miles from Anoka, MN)
- 14 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 14 days ago
Responsibilities General Provides first-level IT Help Desk support in a courtesy and expediate manner. Respond to incoming Help Desk tickets in a prioritized response....
Lead Technology Support Specialist
- Minneapolis, MN (21 miles from Anoka, MN)
- 15 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 15 days ago
Participate in the implementation of technology deployments and upgrades, including workstation operating systems, desktop images, and peripherals, as well as support planning and budgeting by providing...
- Minneapolis, MN (21 miles from Anoka, MN)
- 20 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 20 days ago
Install, configure, and maintain operating systems , applications , and hardware components . Handle incident tickets and service requests within SLA using ITSM/ticketing tools....
Demographic Data for Anoka, MN
Moving to Anoka, MN? Find some basic demographic data about Anoka, MN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Anoka, MN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Anoka, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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