Help Desk Technician Remote & Hybrid Only Jobs in Michigan
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)
- Livonia, MI
- 1 day ago
- Livonia, MI
- 1 day ago
Employment Type: Full time Shift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. NOTE: The majority of this work will be in...
Service Desk Technician Salary $22.29 - $24.88 Hourly Location City Hall, MI Job Type Full-Time Department Information Technology Opening Date 08/26/2025 Closing Date Continuous FLSA Non-Exempt...
Remote WorkCorrections Education Program Student Support Specialist
- Jackson, MI
- 17 hours ago
- Jackson, MI
- 17 hours ago
POSITION SUMMARY Primary responsibility is for the retention and completion of Corrections Education Program (CEP) students. The Support Specialist is held accountable for the achievement of...
Remote WorkJob Title: IT Desktop Support/Field Services Support Location: 100% onsite - Hemlock, MI. M-F, 8am - 5pm. Interview Process: One Round Video Panel Interview, Second Round possible if needed Pay...
DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between...
Escalation Support Specialist (Automotive Customer Support)
- Dearborn, MI
- 10 days ago
- Dearborn, MI
- 10 days ago
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As an Escalation Support Specialist (specializing in the automotive industry)...
Primary Job Responsibilities: Provide support for software, hardware, and operating system issues, including researching, testing and communicating potential solutions for clients....
Remote WorkDesktop Support 3.6 3.6 out of 5 stars Hemlock, MI 48626 Our Client, a Business Manufacturing and Supply company, is looking for a Desktop Support professional for their Hemlock, MI location....
An employer in Farmington Hills MI is looking for a Service Desk Specialist for an opportunity that will be required to work a hybrid schedule (40% remote). This candidate will be responsible for...
FT Technical Specialist - Computer Technician Specialist
- Lansing, MI
- 30+ days ago
- Lansing, MI
- 30+ days ago
Title: FT Technical Specialist - Computer Technician Specialist This Posting is Open Until Filled The date after which applications are not guaranteed review is: 8/29/2025 Hours Per Week: 40 Hours...
FT Technical Specialist - Computer Technician Specialist Lansing Community College
- Lansing, MI
- 30+ days ago
- Lansing, MI
- 30+ days ago
Title: FT Technical Specialist - Computer Technician Specialist This Posting is Open Until Filled The date after which applications are not guaranteed review is : 8/29/2025 Hours Per Week: 40...
Staffing - IT Desktop Support#25-65697 Hemlock, MI All On-site Job Description Job Title: IT Desktop Support/Field Services Support Location: 100% onsite - Hemlock, MI. M-F, 8am - 5pm. No OT...
CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for an IT Desktop Support/Field Services Support. Type: Contract Job Title: IT Desktop Support / Field Services...
Job Title: IT Desktop Support/Field Services Support Location: 100% onsite - Hemlock, MI Duration: 12+ Months M-F, 8am - 5pm. No OT expected Job Description: Interview Process: One Round...
IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)
- Livonia, MI
- 60+ days ago
- Livonia, MI
- 60+ days ago
Employment Type: Full time Shift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be...
Demographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Michigan
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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