Help Desk Technician Jobs in Michigan
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical support in infrastructure - (Kalamazoo, MI ON SITE)
- DXC Technology
- Kalamazoo, MI
- 2 hours ago
- Kalamazoo, MI
- 2 hours ago
Job Description: Responsibilities Assists in investigating and resolving complex installations and maintenance matters of significance. Provides on-site field support to customers including...
In Person- St. Joseph County ISD
- Centreville, MI
- 10 hours ago
- Centreville, MI
- 10 hours ago
Support various operating systems, Windows, MacOS, iOS, Android, Linux, ChromeOS and web-based applications such as GSuite for Education and Microsoft 365....
In Person- TEKsystems c/o Allegis Group
- Detroit, MI
- 18 hours ago
- Detroit, MI
- 18 hours ago
Position Summary: As a key member of the Technology Division's Field Services and Asset Management team, the Contracted Asset Management & Deployment Specialist provides coordination and support...
In Person ContractIdeal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking....
In PersonPosition: Junior desktop engineer Location: Ann Arbor, MI (5 days onsite). Duration: 6+ Months Description: We need someone who likes IT, infra, hardware, PC, software, etc Clear speaking and...
In PersonRole: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...
RemoteSr. IT Support Engineer CAD Systems
- KLATencor Corporation
- Ann Arbor, MI
- 2 days ago
- Ann Arbor, MI
- 2 days ago
Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies....
HybridStudent Employee - PC Technician
- Lansing Community College
- Lansing, MI
- 2 days ago
- Lansing, MI
- 2 days ago
Title: Student Employee - PC Technician Posting Closes at 11:55 PM on: June 30, 2026 Hours Per Week: Up to 25 Hours Compensation Type: Hourly Salary New Hire Starting Pay: $15.15 Employee...
HybridIT Service Desk Analyst Detroit, MI - Onsite downtown 12+ Months W2 contractor role with chance of extending or converting Pay Rate: $23-25/HR Call center based IT Tier 1 support Role Summary...
In PersonThe IT Support Analyst is an on-site position that provides ongoing user support for all IT related subjects for our Automotive plant in Van Buren, MI to ensure application support for...
RemoteStrong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations....
In PersonHelpdesk Analyst - Detroit, MI
- Digital Technology Solutions
- Detroit, MI
- 4 days ago
- Detroit, MI
- 4 days ago
DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Required Skills: Minimum of five (5) years of desktop/computer support experience demonstrating...
In Person,Customer service,Help desk support,Hardware,Office 365,Ticketing system Additional Skills & Qualifications associates degree and/or certifications, preferably more than A+ but doesn't require bachelors...
In Person ContractDesk Technician (L1) Qualifications • 1+ years of network support or help desk support experience required • Strong Windows 10 desktop support skills required • Must have or be willing...
In PersonOnly qualified Information Technology - Technology Infrastructure - Technical Support 1 candidates located near the Detroit MI area to be considered due to the position requiring an onsite...
In PersonDemographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Michigan
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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