Help Desk Technician Jobs in Troy, MI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- TEKsystems c/o Allegis Group
- Detroit, MI (18 miles from Troy, MI)
- 1 day ago
- Detroit, MI (18 miles from Troy, MI)
- 1 day ago
Position Summary: As a key member of the Technology Division's Field Services and Asset Management team, the Contracted Asset Management & Deployment Specialist provides coordination and support...
In Person Contract- Strategic Staffing Solutions
- Detroit, MI (18 miles from Troy, MI)
- 4 days ago
- Detroit, MI (18 miles from Troy, MI)
- 4 days ago
IT Service Desk Analyst Detroit, MI - Onsite downtown 12+ Months W2 contractor role with chance of extending or converting Pay Rate: $23-25/HR Call center based IT Tier 1 support Role Summary...
In PersonIT Support Services II-Help Desk
- Courser
- Southfield, MI (10 miles from Troy, MI)
- 4 days ago
- Southfield, MI (10 miles from Troy, MI)
- 4 days ago
Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations....
In PersonHelpdesk Analyst - Detroit, MI
- Digital Technology Solutions
- Detroit, MI (18 miles from Troy, MI)
- 5 days ago
- Detroit, MI (18 miles from Troy, MI)
- 5 days ago
DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Required Skills: Minimum of five (5) years of desktop/computer support experience demonstrating...
In PersonTechnical Support Supervisor/in office role
- HarmonyCares
- Waterford, MI (13 miles from Troy, MI)
- 5 days ago
- Waterford, MI (13 miles from Troy, MI)
- 5 days ago
Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares...
In Person- Integral Consulting Services Inc.
- Detroit, MI (18 miles from Troy, MI)
- 8 days ago
- Detroit, MI (18 miles from Troy, MI)
- 8 days ago
Align managed systems concerning Windows Operating Systems, images, containers, PODs, Nodes, or other applicable cloud computing technologies, registered applications, and supporting application technologies...
In Person- Teijin Automotive Technologies, Inc.
- Auburn Hills, MI (7 miles from Troy, MI)
- 12 days ago
- Auburn Hills, MI (7 miles from Troy, MI)
- 12 days ago
CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we...
In PersonMES Application Deployment & Support Specialist (Lear Finished Goods)
- Lear Corporation EEDS & Interiors
- Southfield, MI (10 miles from Troy, MI)
- 13 days ago
- Southfield, MI (10 miles from Troy, MI)
- 13 days ago
MES Application Deployment & Support Specialist (Lear Finished Goods) Lear Corporation EEDS & Interiors United States, Michigan, Southfield 21557 Telegraph Road (Show on map) May 19, 2026 Lear For...
In PersonSenior Specialist, Help Desk Support
- Raymond James
- Southfield, MI (10 miles from Troy, MI)
- 14 days ago
- Southfield, MI (10 miles from Troy, MI)
- 14 days ago
Skills: Basic technical knowledge of the following preferred: Operating systems (OS), mobile devices, networking, business applications, security products, financial services applications Uses clear...
HybridMES Application Deployment & Support Specialist
- Lear Corp.
- Southfield, MI (10 miles from Troy, MI)
- 14 days ago
- Southfield, MI (10 miles from Troy, MI)
- 14 days ago
Lear For You We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for...
In PersonMES Application Deployment & Support Specialist (Lear Finished Goods)
- Lear
- Southfield, MI (11 miles from Troy, MI)
- 15 days ago
- Southfield, MI (11 miles from Troy, MI)
- 15 days ago
Lear For You We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for...
In PersonProvides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
In Person- V2soft Inc.
- Dearborn, MI (20 miles from Troy, MI)
- 17 days ago
- Dearborn, MI (20 miles from Troy, MI)
- 17 days ago
V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI...
In Person- U.S. District Court - Eastern Michigan
- Detroit, MI (18 miles from Troy, MI)
- 18 days ago
- Detroit, MI (18 miles from Troy, MI)
- 18 days ago
This position is in the Clerk''s Office and reports to the Information Technology (IT) Manager. The employee provides technical and end user support for Court applications and network diagnostics...
In Person- Little Caesars
- Detroit, MI (18 miles from Troy, MI)
- 19 days ago
- Detroit, MI (18 miles from Troy, MI)
- 19 days ago
Job Summary : In this role, you will provide troubleshooting assistance and support related to specific software and peripherals of the Caesar Vision POS product and on-demand food delivery...
In PersonDemographic Data for Troy, MI
Moving to Troy, MI? Find some basic demographic data about Troy, MI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Troy, MI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Troy, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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