Help Desk Technician Jobs in Plymouth, MI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Business Unit Application Support Analyst III (US)
- Southfield, MI (15 miles from Plymouth, MI)
- 1 hour ago
- Southfield, MI (15 miles from Plymouth, MI)
- 1 hour ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, located in Detroit, MI. Help...
Help Desk 1 - Client Service Specialist (Onsite)
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
Technical Skills: Basic understanding of Windows and macOS operating systems. Proficiency with the Microsoft Office Suite....
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
Technical Skills: Basic knowledge of Windows and macOS operating systems, Familiarity with common software applications, preferably all aspects of the Microsoft Office Suite, Understanding of network...
Field Service Technical Support
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
system installation....
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
- Detroit, MI (24 miles from Plymouth, MI)
- 1 day ago
systems Experience with remote desktop tools call management and helpdesk software Familiarity with common software applications preferably all aspects of the Microsoft Office Suite Understanding of...
- Detroit, MI (24 miles from Plymouth, MI)
- 3 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 3 days ago
Basic scripting skills a plus (Especially PowerShell, bash/zsh, or Python) **Must have MacOS experience** Skills: Help desk, Support, Service desk, Servicenow, Windows 10, Windows, MacOS...
Detroit Public Schools Help Desk 1-2016533
- Detroit, MI (24 miles from Plymouth, MI)
- 4 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 4 days ago
**Technical Skills:**- Basic knowledge of Windows and macOS operating systems,- Familiarity with common software applications, preferably all aspects of the Microsoft Office Suite,- Understanding of...
Learning Management Systems Help Support Specialist
- Livonia, MI (8 miles from Plymouth, MI)
- 4 days ago
- Livonia, MI (8 miles from Plymouth, MI)
- 4 days ago
Posting Details Posting Detail Information Posting Number SFA615P Open Date 04/24/2025 Close Date 05/08/2025 Open Until Filled No Special Instructions to Applicants Position Information Job Title...
- Detroit, MI (24 miles from Plymouth, MI)
- 4 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 4 days ago
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being...
Medical Laboratory Scientist - Technical Support Specialist
- Detroit, MI (24 miles from Plymouth, MI)
- 4 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 4 days ago
Ideal candidates will be located within the area of Detroit, Michigan. Summary: The Technical Support specialist is responsible for providing the highest level of support and service to our...
- Detroit, MI (24 miles from Plymouth, MI)
- 4 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 4 days ago
DESKTOP ANALYST 2 - Detroit, MI Company Name:Wayne County Government Location:Detroit, MI Employment Type:Full Time Pay:$59430 - $76070 per year Wayne County Government Description The Desktop...
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 5 days ago
- Ann Arbor, MI (17 miles from Plymouth, MI)
- 5 days ago
Previous help desk support experience strongly desired; remote help desk support experience preferred. Strong working knowledge of Windows server and desktop operating systems, as well as Mac OS....
- Detroit, MI (24 miles from Plymouth, MI)
- 5 days ago
- Detroit, MI (24 miles from Plymouth, MI)
- 5 days ago
The Desktop Analyst 2 is a designated point of contact for many departmental customers and will provide analysis, support and maintenance of desktop computing environment, applications, hardware...
- Brighton, MI (18 miles from Plymouth, MI)
- 5 days ago
- Brighton, MI (18 miles from Plymouth, MI)
- 5 days ago
Experience as a help desk technician, computer technician, or IT support specialist. Strong troubleshooting skills with the ability to manage multiple tasks efficiently....
Demographic Data for Plymouth, MI
Moving to Plymouth, MI? Find some basic demographic data about Plymouth, MI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Plymouth, MI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Plymouth, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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