Help Desk Technician Jobs in Novi, MI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Associate Application Support Analyst
- Southfield, MI (12 miles from Novi, MI)
- 7 hours ago
- Southfield, MI (12 miles from Novi, MI)
- 7 hours ago
_This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum 50% of the time on a regular cadence (10-12 days a month) with specific time and...
- Ann Arbor, MI (21 miles from Novi, MI)
- 1 day ago
- Ann Arbor, MI (21 miles from Novi, MI)
- 1 day ago
platforms Support standard and custom images (Windows 10, 11, and VDIs) for all end-user compute standards Troubleshoot hardware/software MDM Position Requirements, 1+ year of the following: Windows Operating...
- Ann Arbor, MI (21 miles from Novi, MI)
- 1 day ago
- Ann Arbor, MI (21 miles from Novi, MI)
- 1 day ago
Seeking a qualified applicant for an End User Computing Specialist to be a member of their Desktop Support team. This position delivers high quality customer service and support. The successful...
(MSP) Mortgage Servicing Platform Support Specialist
- Pontiac, MI (18 miles from Novi, MI)
- 1 day ago
- Pontiac, MI (18 miles from Novi, MI)
- 1 day ago
We are seeking a detail-oriented support specialist for ICE MSP (Mortgage Servicing Platform), to join our team. The successful candidate will play a crucial role in supporting servicing with the...
- Pontiac, MI (18 miles from Novi, MI)
- 2 days ago
- Pontiac, MI (18 miles from Novi, MI)
- 2 days ago
Our IT infrastructure team is looking to add a motivated Field Support Technician to assist us with our growing operations. In this role you will work in support of all areas of UWM IT operations....
Business Unit Application Support Analyst III (US)
- Southfield, MI (12 miles from Novi, MI)
- 2 days ago
- Southfield, MI (12 miles from Novi, MI)
- 2 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
- Lake Orion, MI (21 miles from Novi, MI)
- 3 days ago
- Lake Orion, MI (21 miles from Novi, MI)
- 3 days ago
Systems Windows Active Directory/Azure (User Management/Administration/Group Policy) Common desktop applications including Microsoft Office Suite Current Exchange Server/M365/Mail services Supporting...
- Canton, MI (9 miles from Novi, MI)
- 3 days ago
- Canton, MI (9 miles from Novi, MI)
- 3 days ago
Assists Corporate IT with diagnosing and resolving Wide Area Network (WAN) issues. Works with Corporate IT staff to facilitate the design of upgrades to the existing network, hardware, and...
- Royal Oak, MI (19 miles from Novi, MI)
- 4 days ago
- Royal Oak, MI (19 miles from Novi, MI)
- 4 days ago
The mission of Corewell Health is compassionate, extraordinary care every day. This position will serve as a Database Technician. The Corewell Health Database Technician will be focused on...
Technical Support Engineer Summary Hexagon's Manufacturing Intelligence division is seeking a Technical Support Engineer for our Novi, MI office. This is a Hybrid position. At Hexagon, we strive...
Customer Help Desk Technician Associate
- Ann Arbor, MI (21 miles from Novi, MI)
- 7 days ago
- Ann Arbor, MI (21 miles from Novi, MI)
- 7 days ago
Office of Information Technology Services is looking for a Customer Help Desk Technician Associate....
- Troy, MI (21 miles from Novi, MI)
- 7 days ago
- Troy, MI (21 miles from Novi, MI)
- 7 days ago
Ensure systems hardware, operating systems, software systems, and related procedures adhere to organizational values and guidelines....
- Southfield, MI (12 miles from Novi, MI)
- 9 days ago
- Southfield, MI (12 miles from Novi, MI)
- 9 days ago
(NYSE: MEI) is seeking IT Systems Support Technician to maintain and support the integrity of the operating system environment and various company computing resources. Methode Electronics, Inc....
- Dearborn, MI (20 miles from Novi, MI)
- 9 days ago
- Dearborn, MI (20 miles from Novi, MI)
- 9 days ago
Desktop support Location: Dearborn, MI Description: Our client is currently seeking a Desktop support. Job Summary The Deskside Support Technician is a mid-level role responsible for performing...
Desktop Support Apprenticeship University of Michigan - Ann Arbor
- Ann Arbor, MI (21 miles from Novi, MI)
- 9 days ago
- Ann Arbor, MI (21 miles from Novi, MI)
- 9 days ago
If you are interested in this apprenticeship opportunity in partnership with Apprenti, along with applying for this position directly, you will need to register/be screened by the Apprenti Group....
Demographic Data for Novi, MI
Moving to Novi, MI? Find some basic demographic data about Novi, MI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Novi, MI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Novi, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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