Help Desk Technician Jobs in Milan, MI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- MOURI Tech
- Ann Arbor, MI (15 miles from Milan, MI)
- 2 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 2 days ago
Position: Junior desktop engineer Location: Ann Arbor, MI (5 days onsite). Duration: 6+ Months Description: We need someone who likes IT, infra, hardware, PC, software, etc Clear speaking and...
In PersonSr. IT Support Engineer CAD Systems
- KLATencor Corporation
- Ann Arbor, MI (15 miles from Milan, MI)
- 2 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 2 days ago
Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies....
Hybrid- constellium
- Belleville, MI (11 miles from Milan, MI)
- 4 days ago
- Belleville, MI (11 miles from Milan, MI)
- 4 days ago
The IT Support Analyst is an on-site position that provides ongoing user support for all IT related subjects for our Automotive plant in Van Buren, MI to ensure application support for...
Remote- Cayman Chemical
- Ann Arbor, MI (15 miles from Milan, MI)
- 5 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 5 days ago
Desktop Support Technician Cayman Chemical - 3.1 Ann Arbor, MI Job Details 22 hours ago Benefits Paid holidays Disability insurance Health insurance On-site gym Dental insurance 401(k) Flexible...
HybridAt Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an...
In PersonAre you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part...
In Person- University of Michigan
- Ann Arbor, MI (15 miles from Milan, MI)
- 6 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 6 days ago
How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the...
In Person- TEKsystems
- Ann Arbor, MI (15 miles from Milan, MI)
- 7 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 7 days ago
A Desktop Support position providing technical assistance to staff, managing computer hardware/software, and resolving network issues. Responsibilities include installing, troubleshooting, and...
In Person ContractDesktop Support Specialist Associate
- University of Michigan
- Ann Arbor, MI (15 miles from Milan, MI)
- 13 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 13 days ago
How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the...
In Person- TATA Consultancy Services
- Saline, MI (8 miles from Milan, MI)
- 21 days ago
- Saline, MI (8 miles from Milan, MI)
- 21 days ago
. • Troubleshoot Operating System issue....
In Person- TEKsystems
- Ann Arbor, MI (15 miles from Milan, MI)
- 22 days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 22 days ago
Main Duties and Responsibilities: To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Swapping out laptops...
In PersonIT Operations Support Specialist - 3018853
- Apex Systems, Inc
- Wayne, MI (18 miles from Milan, MI)
- 45+ days ago
- Wayne, MI (18 miles from Milan, MI)
- 45+ days ago
Job#: 3018853 Job Description: Position Description: This is an Information Technology Operations based role that supports our Automotive Plant. As part of the job responsibilities, you will...
In Person- Expeditors
- Romulus, MI (18 miles from Milan, MI)
- 90+ days ago
- Romulus, MI (18 miles from Milan, MI)
- 90+ days ago
Maintain proficiency in troubleshooting operating systems, enterprise applications, and peripheral devices. Document technical solutions and contribute to the knowledge base for recurring issues....
In Person- KLA
- Ann Arbor, MI (15 miles from Milan, MI)
- 90+ days ago
- Ann Arbor, MI (15 miles from Milan, MI)
- 90+ days ago
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies....
HybridHelp Desk - Contracted Technology Support Level 1
- Monroe Public Schools
- Monroe, MI (15 miles from Milan, MI)
- 90+ days ago
- Monroe, MI (15 miles from Milan, MI)
- 90+ days ago
At least one (1) year of experience in IT support, including the installation, configuration, maintenance, and troubleshooting of operating systems, hardware, and peripheral devices....
In PersonDemographic Data for Milan, MI
Moving to Milan, MI? Find some basic demographic data about Milan, MI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Milan, MI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Milan, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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