Help Desk Technician Jobs in Lake Orion, MI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Grand Blanc, MI (23 miles from Lake Orion, MI)
- 14 hours ago
- Grand Blanc, MI (23 miles from Lake Orion, MI)
- 14 hours ago
Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions....
Business Unit Application Support Analyst III (US)
- Southfield, MI (15 miles from Lake Orion, MI)
- 16 hours ago
- Southfield, MI (15 miles from Lake Orion, MI)
- 16 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
- Troy, MI (10 miles from Lake Orion, MI)
- 1 day ago
- Troy, MI (10 miles from Lake Orion, MI)
- 1 day ago
Job Applicant Privacy Notice SUPPORT ENGINEER Publication Date: Apr 28, 2025 Ref. No: 530908 Location: Troy, US Eviden, part of the Atos Group, with an annual revenue of circa 5 billion is a...
Systems Windows Active Directory/Azure (User Management/Administration/Group Policy) Common desktop applications including Microsoft Office Suite Current Exchange Server/M365/Mail service Supporting...
Senior Specialist, Help Desk Support
- Southfield, MI (15 miles from Lake Orion, MI)
- 8 days ago
- Southfield, MI (15 miles from Lake Orion, MI)
- 8 days ago
Skills: Basic technical knowledge of the following preferred: Operating systems (OS), mobile devices, networking, business applications, security products, financial services applications Uses clear...
Incident Management Helpdesk Professional
- Pontiac, MI (4 miles from Lake Orion, MI)
- 8 days ago
- Pontiac, MI (4 miles from Lake Orion, MI)
- 8 days ago
Location: Waterford, MI Salary: $30.00 USD Hourly - $40.00 USD Hourly Description: Job Title: Incident Management Computer Operations / Helpdesk Specialist Shift: 4:00pm-12:30am Location:...
- West Bloomfield, MI (13 miles from Lake Orion, MI)
- 9 days ago
- West Bloomfield, MI (13 miles from Lake Orion, MI)
- 9 days ago
Desktop Support Engineer L1 West Bloomfield MI - USA 3 days ago Duties and Responsibilities: Project Leadership: Participate and execute small- to medium-sized engineering projects, including...
- Troy, MI (10 miles from Lake Orion, MI)
- 12 days ago
- Troy, MI (10 miles from Lake Orion, MI)
- 12 days ago
systems, PCs, printers, and other hardware, with entry-level knowledge of networking as well....
Enterprise Software Support Engineer
- Bloomfield Hills, MI (12 miles from Lake Orion, MI)
- 22 days ago
- Bloomfield Hills, MI (12 miles from Lake Orion, MI)
- 22 days ago
Start with a job, stay for a career. For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment...
IT Support Analyst - (W-2 Contract)
- Auburn Hills, MI (6 miles from Lake Orion, MI)
- 22 days ago
- Auburn Hills, MI (6 miles from Lake Orion, MI)
- 22 days ago
Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental...
- Farmington, MI (16 miles from Lake Orion, MI)
- 23 days ago
- Farmington, MI (16 miles from Lake Orion, MI)
- 23 days ago
An employer in Farmington Hills MI is looking for a Service Desk Specialist for an opportunity that will be required to work a hybrid schedule (40% remote). This candidate will be responsible for...
Technical Support Representative
- Southfield, MI (15 miles from Lake Orion, MI)
- 29 days ago
- Southfield, MI (15 miles from Lake Orion, MI)
- 29 days ago
Responsibilities: Troubleshooting complex technical issues Diagnosing and resolving advanced problems with operating systems, applications, network connectivity, peripherals, and hardware malfunctions...
- Warren, MI (20 miles from Lake Orion, MI)
- 29 days ago
- Warren, MI (20 miles from Lake Orion, MI)
- 29 days ago
Serve as an escalation point for Help Desk support issues to ensure all troubleshooting has been completed before escalating to another IT group....
Job Summary The Help Desk Technician will provide technical support to ABS internal clients. The Help Desk Technician is responsible for troubleshooting and resolving IT productivity issues....
- Madison Heights, MI (17 miles from Lake Orion, MI)
- 90+ days ago
- Madison Heights, MI (17 miles from Lake Orion, MI)
- 90+ days ago
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
Demographic Data for Lake Orion, MI
Moving to Lake Orion, MI? Find some basic demographic data about Lake Orion, MI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Lake Orion, MI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lake Orion, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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