Help Desk Technician Jobs in Hemlock, MI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Title: IT Desktop Support/Field Services Support Location: 100% onsite - Hemlock, MI. M-F, 8am - 5pm. Interview Process: One Round Video Panel Interview, Second Round possible if needed Pay...
DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between...
Nesco Resource, founded in 1956 and headquartered in Mayfield Heights, Ohio, is a nationally-ranked Workforce Solutions Firm. With over 66 years of experience and a physical presence in 90+...
Desktop Support Engineer (Level 2)
- Bay City, MI (19 miles from Hemlock, MI)
- 9 days ago
- Bay City, MI (19 miles from Hemlock, MI)
- 9 days ago
Experience with desktop operating systems including Microsoft, and Mac OS X Extensive application support experience. Working knowledge of a range of diagnostic utilities....
Desktop Support 3.6 3.6 out of 5 stars Hemlock, MI 48626 Our Client, a Business Manufacturing and Supply company, is looking for a Desktop Support professional for their Hemlock, MI location....
IT Operations Analyst#25-71704 $21.85-$23.84 per hour Hemlock, MI All On-site Job Description Our Client, a Business Manufacturing and Supply company, is looking for a IT Operations Analyst for...
Staffing - IT Desktop Support#25-65697 Hemlock, MI All On-site Job Description Job Title: IT Desktop Support/Field Services Support Location: 100% onsite - Hemlock, MI. M-F, 8am - 5pm. No OT...
CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for an IT Desktop Support/Field Services Support. Type: Contract Job Title: IT Desktop Support / Field Services...
Job Title: IT Desktop Support/Field Services Support Location: 100% onsite - Hemlock, MI Duration: 12+ Months M-F, 8am - 5pm. No OT expected Job Description: Interview Process: One Round...
Demographic Data for Hemlock, MI
Moving to Hemlock, MI? Find some basic demographic data about Hemlock, MI below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Hemlock, MI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Hemlock, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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