Help Desk Technician Jobs in Brighton, MI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Grand Blanc, MI (24 miles from Brighton, MI)
- 2 hours ago
- Grand Blanc, MI (24 miles from Brighton, MI)
- 2 hours ago
Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions....
Business Unit Application Support Analyst III (US)
- Southfield, MI (24 miles from Brighton, MI)
- 4 hours ago
- Southfield, MI (24 miles from Brighton, MI)
- 4 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Learning Management Systems Help Support Specialist
- Livonia, MI (24 miles from Brighton, MI)
- 4 days ago
- Livonia, MI (24 miles from Brighton, MI)
- 4 days ago
Posting Details Posting Detail Information Posting Number SFA615P Open Date 04/24/2025 Close Date 05/08/2025 Open Until Filled No Special Instructions to Applicants Position Information Job Title...
- Ann Arbor, MI (21 miles from Brighton, MI)
- 5 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 5 days ago
Previous help desk support experience strongly desired; remote help desk support experience preferred. Strong working knowledge of Windows server and desktop operating systems, as well as Mac OS....
Experience as a help desk technician, computer technician, or IT support specialist. Strong troubleshooting skills with the ability to manage multiple tasks efficiently....
Help Desk Support Representative
- Ann Arbor, MI (21 miles from Brighton, MI)
- 6 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 6 days ago
The Help Desk Representative will be located in Ann Arbor, MI, providing effective, live, Level 1 support. You will be taking roughly 15-30 calls a day inbound regarding a number of technical...
Senior Specialist, Help Desk Support
- Southfield, MI (24 miles from Brighton, MI)
- 7 days ago
- Southfield, MI (24 miles from Brighton, MI)
- 7 days ago
Skills: Basic technical knowledge of the following preferred: Operating systems (OS), mobile devices, networking, business applications, security products, financial services applications Uses clear...
Incident Management Helpdesk Professional
- Pontiac, MI (24 miles from Brighton, MI)
- 8 days ago
- Pontiac, MI (24 miles from Brighton, MI)
- 8 days ago
Location: Waterford, MI Salary: $30.00 USD Hourly - $40.00 USD Hourly Description: Job Title: Incident Management Computer Operations / Helpdesk Specialist Shift: 4:00pm-12:30am Location:...
- West Bloomfield, MI (19 miles from Brighton, MI)
- 9 days ago
- West Bloomfield, MI (19 miles from Brighton, MI)
- 9 days ago
Desktop Support Engineer L1 West Bloomfield MI - USA 3 days ago Duties and Responsibilities: Project Leadership: Participate and execute small- to medium-sized engineering projects, including...
- Ann Arbor, MI (21 miles from Brighton, MI)
- 12 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 12 days ago
Previous help desk support experience strongly desired; remote help desk support experience preferred. Strong working knowledge of Windows server and desktop operating systems, as well as Mac OS....
Desktop Support Specialist Senior University of Michigan - Ann Arbor
- Ann Arbor, MI (21 miles from Brighton, MI)
- 14 days ago
- Ann Arbor, MI (21 miles from Brighton, MI)
- 14 days ago
systems Technical knowledge of the installation, configuration, and troubleshooting process for software, hardware, end-user networking, and peripheral equipment in a networked environment Familiarity...
IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)
- Livonia, MI (24 miles from Brighton, MI)
- 14 days ago
- Livonia, MI (24 miles from Brighton, MI)
- 14 days ago
Employment Type: Full time Shift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be...
- Plymouth, MI (18 miles from Brighton, MI)
- 17 days ago
- Plymouth, MI (18 miles from Brighton, MI)
- 17 days ago
Technical Support Specialist Job ID 129771 Job Type Contract Industry Manufacturing Location Plymouth, Michigan, United States Talascend is currently seeking a Technical Support Specialist for a...
- Plymouth, MI (18 miles from Brighton, MI)
- 17 days ago
- Plymouth, MI (18 miles from Brighton, MI)
- 17 days ago
Technical Support Analyst II Plymouth, Michigan (On-Site) Contract Job Description Technical Support Analyst II Pay Rate: $46.43/hour on W2 Location: Plymouth, MI 48170 (Onsite - Local Only)...
- Plymouth, MI (18 miles from Brighton, MI)
- 18 days ago
- Plymouth, MI (18 miles from Brighton, MI)
- 18 days ago
At SACRUM Technologies, what we do here changes your WORLD! Come let us make it happen! You won't go wrong- We only believe in building great teams TOGETHER to deliver great results. Project needs...
Demographic Data for Brighton, MI
Moving to Brighton, MI? Find some basic demographic data about Brighton, MI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Brighton, MI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Brighton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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