Help Desk Technician Jobs in Auburn Hills, MI

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 59 Jobs

Associate Application Support Analyst

  • Southfield, MI (9 miles from Auburn Hills, MI)
  • 7 hours ago
  • Southfield, MI (9 miles from Auburn Hills, MI)
  • 7 hours ago

_This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum 50% of the time on a regular cadence (10-12 days a month) with specific time and...

Field Service Technical Support

  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 1 day ago
  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 1 day ago

.- Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation.- Able to proficiently perform data center support tasks...

(MSP) Mortgage Servicing Platform Support Specialist

  • Pontiac, MI (2 miles from Auburn Hills, MI)
  • 1 day ago
  • Pontiac, MI (2 miles from Auburn Hills, MI)
  • 1 day ago

We are seeking a detail-oriented support specialist for ICE MSP (Mortgage Servicing Platform), to join our team. The successful candidate will play a crucial role in supporting servicing with the...

Supervisory Mission Support Specialist

  • Selfridge, MI (24 miles from Auburn Hills, MI)
  • 1 day ago
  • Selfridge, MI (24 miles from Auburn Hills, MI)
  • 1 day ago

Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Detroit Sector, Mission Readiness...

Field Support Technician I

  • Pontiac, MI (2 miles from Auburn Hills, MI)
  • 2 days ago
  • Pontiac, MI (2 miles from Auburn Hills, MI)
  • 2 days ago

Our IT infrastructure team is looking to add a motivated Field Support Technician to assist us with our growing operations. In this role you will work in support of all areas of UWM IT operations....

Business Unit Application Support Analyst III (US)

  • Southfield, MI (9 miles from Auburn Hills, MI)
  • 2 days ago
  • Southfield, MI (9 miles from Auburn Hills, MI)
  • 2 days ago

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...

Epic Cupid-Radiant Support Specialist

  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 2 days ago
  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 2 days ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...

IT Support Technician (Jackson, MI)

  • Rochester Hills, MI (9 miles from Auburn Hills, MI)
  • 3 days ago
  • Rochester Hills, MI (9 miles from Auburn Hills, MI)
  • 3 days ago

desk support....

Support Specialist I

  • Lake Orion, MI (6 miles from Auburn Hills, MI)
  • 3 days ago
  • Lake Orion, MI (6 miles from Auburn Hills, MI)
  • 3 days ago

Systems Windows Active Directory/Azure (User Management/Administration/Group Policy) Common desktop applications including Microsoft Office Suite Current Exchange Server/M365/Mail services Supporting...

Local IT Technical Support

  • Canton, MI (23 miles from Auburn Hills, MI)
  • 3 days ago
  • Canton, MI (23 miles from Auburn Hills, MI)
  • 3 days ago

Assists Corporate IT with diagnosing and resolving Wide Area Network (WAN) issues. Works with Corporate IT staff to facilitate the design of upgrades to the existing network, hardware, and...

Biomedical Equipment Support Specialist (Information Systems)

  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 3 days ago
  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 3 days ago

Facilitates operating system updates, upgrades, and virus protection....

Middle School Academic Success and Computer Tech - Split Position

  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 4 days ago
  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 4 days ago

Position Type: Middle School Teaching Date Posted: 6/11/2025 Location: Garden City Middle School Date Available: 08/27/2025 Closing Date: Until Filled District:   Garden City Public Schools...

Database Technician

  • Royal Oak, MI (12 miles from Auburn Hills, MI)
  • 4 days ago
  • Royal Oak, MI (12 miles from Auburn Hills, MI)
  • 4 days ago

The mission of Corewell Health is compassionate, extraordinary care every day. This position will serve as a Database Technician. The Corewell Health Database Technician will be focused on...

Desktop Support (10058MI)

  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 6 days ago
  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 6 days ago

# Our client is looking for a Desktop Support professional to assist them with current systems and make a significant difference in the lives of public school students, parents, principals,...

Desktop Support (10059MI)

  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 6 days ago
  • Detroit, MI (23 miles from Auburn Hills, MI)
  • 6 days ago

Our client is looking for a Desktop Support professional to assist them with current systems and make a significant difference in the lives of public school students, parents, principals,...

Demographic Data for Auburn Hills, MI

Moving to Auburn Hills, MI? Find some basic demographic data about Auburn Hills, MI below.

Local
National
22,228
1,163
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in Auburn Hills, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Auburn Hills, MI offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Auburn Hills, MI
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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