Help Desk Technician Jobs in Auburn Hills, MI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- 365 Retail Markets
- Troy, MI (7 miles from Auburn Hills, MI)
- 5 hours ago
- Troy, MI (7 miles from Auburn Hills, MI)
- 5 hours ago
Description 365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one...
In Person- TEKsystems
- Detroit, MI (23 miles from Auburn Hills, MI)
- 1 day ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 1 day ago
As a key member of the Technology Division's Field Services and Asset Management team, the Contracted Asset Management & Deployment Specialist provides coordination and support with all phases of...
In Person ContractManufacturing IT Support Engineer
- KRG Technologies Inc
- Livonia, MI (19 miles from Auburn Hills, MI)
- 2 days ago
- Livonia, MI (19 miles from Auburn Hills, MI)
- 2 days ago
candidates with 5+ years of IT infrastructure or manufacturing IT support experience, especially those with Windows/Linux administration, Cisco networking, and plant support environments....
In Person- Strategic Staffing Solutions
- Detroit, MI (23 miles from Auburn Hills, MI)
- 4 days ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 4 days ago
IT Service Desk Analyst Detroit, MI - Onsite downtown 12+ Months W2 contractor role with chance of extending or converting Pay Rate: $23-25/HR Call center based IT Tier 1 support Role Summary...
In PersonIT Support Services II-Help Desk
- Courser
- Southfield, MI (9 miles from Auburn Hills, MI)
- 4 days ago
- Southfield, MI (9 miles from Auburn Hills, MI)
- 4 days ago
Strong knowledge of operating systems (e.g., Windows Server, Linux, macOS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations....
In Person- Constellium
- Canton, MI (23 miles from Auburn Hills, MI)
- 5 days ago
- Canton, MI (23 miles from Auburn Hills, MI)
- 5 days ago
Job Summary The IT Support Analyst is an on-site position that provides ongoing user support for all IT related subjects for our Automotive plant in Van Buren, MI to ensure application support for...
Remote HybridHelpdesk Analyst - Detroit, MI
- Digital Technology Solutions
- Detroit, MI (23 miles from Auburn Hills, MI)
- 5 days ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 5 days ago
DTS is looking for experienced Helpdesk Analyst for our Direct Client position based in Detroit, MI Required Skills: Minimum of five (5) years of desktop/computer support experience demonstrating...
In PersonTechnical Support Supervisor/in office role
- HarmonyCares
- Waterford, MI (5 miles from Auburn Hills, MI)
- 6 days ago
- Waterford, MI (5 miles from Auburn Hills, MI)
- 6 days ago
Overview HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares...
In Person- Integral Consulting Services Inc.
- Detroit, MI (23 miles from Auburn Hills, MI)
- 8 days ago
- Detroit, MI (23 miles from Auburn Hills, MI)
- 8 days ago
Align managed systems concerning Windows Operating Systems, images, containers, PODs, Nodes, or other applicable cloud computing technologies, registered applications, and supporting application technologies...
In Person- Teijin Automotive Technologies, Inc.
- Auburn Hills, MI
- 12 days ago
- Auburn Hills, MI
- 12 days ago
CSP is the industry leader in the formulation and molding of lightweight, advanced composite components for the transportation industries. As an innovative, full-service Tier One supplier, we...
In PersonMES Application Deployment & Support Specialist (Lear Finished Goods)
- Lear Corporation EEDS & Interiors
- Southfield, MI (9 miles from Auburn Hills, MI)
- 13 days ago
- Southfield, MI (9 miles from Auburn Hills, MI)
- 13 days ago
MES Application Deployment & Support Specialist (Lear Finished Goods) Lear Corporation EEDS & Interiors United States, Michigan, Southfield 21557 Telegraph Road (Show on map) May 19, 2026 Lear For...
In PersonSenior Specialist, Help Desk Support
- Raymond James
- Southfield, MI (9 miles from Auburn Hills, MI)
- 14 days ago
- Southfield, MI (9 miles from Auburn Hills, MI)
- 14 days ago
Skills: Basic technical knowledge of the following preferred: Operating systems (OS), mobile devices, networking, business applications, security products, financial services applications Uses clear...
HybridMES Application Deployment & Support Specialist
- Lear Corp.
- Southfield, MI (9 miles from Auburn Hills, MI)
- 15 days ago
- Southfield, MI (9 miles from Auburn Hills, MI)
- 15 days ago
Lear For You We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for...
In PersonMES Application Deployment & Support Specialist (Lear Finished Goods)
- Lear
- Southfield, MI (12 miles from Auburn Hills, MI)
- 15 days ago
- Southfield, MI (12 miles from Auburn Hills, MI)
- 15 days ago
Lear For You We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for...
In PersonService Desk Technician (Tier 1)
- Logicalis, Inc.
- Troy, MI (7 miles from Auburn Hills, MI)
- 17 days ago
- Troy, MI (7 miles from Auburn Hills, MI)
- 17 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
In PersonDemographic Data for Auburn Hills, MI
Moving to Auburn Hills, MI? Find some basic demographic data about Auburn Hills, MI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Auburn Hills, MI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Auburn Hills, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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