Help Desk Technician Jobs in Woods Hole, MA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Hyannis, MA (21 miles from Woods Hole, MA)
- 8 days ago
- Hyannis, MA (21 miles from Woods Hole, MA)
- 8 days ago
The person in this position is responsible for the configuring, repairing and upgrading desktop and notebook computers and associated peripheral devices. PRIMARY RESPONSIBILITES: Responsible for...
Experienced Desktop Support Analyst
- Fairhaven, MA (12 miles from Woods Hole, MA)
- 10 days ago
- Fairhaven, MA (12 miles from Woods Hole, MA)
- 10 days ago
End User Computing Analyst Location: Fairhaven, MA (Onsite) Salary: $26/hour Duration: Through December 31, 2025 Our client, Acushnet Companya global leader in the sporting goods industryis...
Senior Acoustic Analyst and Support Specialist
- Woods Hole, MA
- 29 days ago
- Woods Hole, MA
- 29 days ago
Overview Lynker Corporation is a leading provider of innovative solutions in weather and climate science. With a commitment to excellence and a passion for innovation, Lynker leverages...
Overview Lynker Corporation is a leading provider of innovative solutions in weather and climate science. With a commitment to excellence and a passion for innovation, Lynker leverages...
Overview Lynker Corporation is a leading provider of innovative solutions in weather and climate science. With a commitment to excellence and a passion for innovation, Lynker leverages...
Overview Lynker Corporation is a leading provider of innovative solutions in weather and climate science. With a commitment to excellence and a passion for innovation, Lynker leverages...
Junior Acoustic Analyst and Support Specialist
- Woods Hole, MA
- 29 days ago
- Woods Hole, MA
- 29 days ago
Overview Lynker Corporation is a leading provider of innovative solutions in weather and climate science. With a commitment to excellence and a passion for innovation, Lynker leverages...
Overview Lynker Corporation is a leading provider of innovative solutions in weather and climate science. With a commitment to excellence and a passion for innovation, Lynker leverages...
IT Lab and Help Desk Technician
- Barnstable, MA (22 miles from Woods Hole, MA)
- 30+ days ago
- Barnstable, MA (22 miles from Woods Hole, MA)
- 30+ days ago
IT Lab and Help Desk Technician Category:Staff Positions Subscribe: Department:Information Technology Locations:West Barnstable, MA Posted:May 1, 2025 Closes:Open Until Filled Type:Part-time Position...
- Plymouth, MA (23 miles from Woods Hole, MA)
- 30+ days ago
- Plymouth, MA (23 miles from Woods Hole, MA)
- 30+ days ago
systems, Microsoft Office 365, TeamViewer Remote Support, Cylance end-point protection, Epicor ERP Responsibilities: Provide technical assistance to users Ensure uptime and performance of computers...
Demographic Data for Woods Hole, MA
Moving to Woods Hole, MA? Find some basic demographic data about Woods Hole, MA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Woods Hole, MA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Woods Hole, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »