Help Desk Technician Jobs in Canton, MA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Waltham, MA (16 miles from Canton, MA)
- 9 hours ago
- Waltham, MA (16 miles from Canton, MA)
- 9 hours ago
Description BlueSnap is a rapid-growth international FinTech company, headquartered in Waltham, MA, with offices in Israel, Ireland, and the UK. We are thrilled to be one of the fastest growing...
L1 Desktop Support Engineer Job
- Cambridge, MA (13 miles from Canton, MA)
- 1 day ago
- Cambridge, MA (13 miles from Canton, MA)
- 1 day ago
Job Overview: We are seeking a proactive and technically skilled IT Support Engineer to serve as a Single Point of Contact (SPOC) for end-user IT support requests. The ideal candidate will have...
AV Support Engineer (Audio-Visual Engineer)
- Boston, MA (12 miles from Canton, MA)
- 1 day ago
- Boston, MA (12 miles from Canton, MA)
- 1 day ago
AV Support Engineer (Audio-Visual Engineer) Role: AV Support Engineer (Audio-Visual Engineer) Duration: 12 Months Location: Boston, MA (Fully Onsite) Job description: A/V Engineer will be...
Integrations & Technical Support Specialist (Remote)
- Boston, MA (12 miles from Canton, MA)
- 1 day ago
- Boston, MA (12 miles from Canton, MA)
- 1 day ago
ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides...
Senior Technical Support Engineer
- Waltham, MA (16 miles from Canton, MA)
- 1 day ago
- Waltham, MA (16 miles from Canton, MA)
- 1 day ago
It's fun to work in a company where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership in...
- Boston, MA (12 miles from Canton, MA)
- 1 day ago
- Boston, MA (12 miles from Canton, MA)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Boston, MA (12 miles from Canton, MA)
- 2 days ago
- Boston, MA (12 miles from Canton, MA)
- 2 days ago
At the Center for Health Information and Analysis (CHIA), we serve as stewards of Massachusetts health data, employing multifaceted datasets and cutting-edge analytics to ensure transparency in...
Remote WorkField Desktop Support Engineer
- Malden, MA (17 miles from Canton, MA)
- 2 days ago
- Malden, MA (17 miles from Canton, MA)
- 2 days ago
Overview NSC Global is currently looking for a Field Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class...
Epic Cupid-Radiant Support Specialist
- Boston, MA (12 miles from Canton, MA)
- 2 days ago
- Boston, MA (12 miles from Canton, MA)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Waltham, MA (16 miles from Canton, MA)
- 2 days ago
- Waltham, MA (16 miles from Canton, MA)
- 2 days ago
Overview If you're looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k)...
IT Technical Support Specialist Contract to HIre Job Title: IT Technical Support Specialist Location: Canton, MA (onsite) Position: Contract-to-Hire (6 months Right to Hire) Join a World-Renowned...
Biomedical Equipment Support Specialist
- Bedford, MA (23 miles from Canton, MA)
- 3 days ago
- Bedford, MA (23 miles from Canton, MA)
- 3 days ago
systems, and McAfee)....
Local IT Technical Support Canton, MA, United States JOB DESCRIPTION Assists Corporate IT with diagnosing and resolving Wide Area Network (WAN) issues. Works with Corporate IT staff to facilitate...
Associate Technical Support Specialist
- Boston, MA (12 miles from Canton, MA)
- 4 days ago
- Boston, MA (12 miles from Canton, MA)
- 4 days ago
Exposure to installing, configuring and administering Web-based applications, Relational Databases, Open-Source Projects (such as Apache Web-Server, Apache Tomcat, OpenDS)....
- Rockland, MA (11 miles from Canton, MA)
- 4 days ago
- Rockland, MA (11 miles from Canton, MA)
- 4 days ago
Provide first-level support to end-users. Troubleshoot hardware, software, and network-related issues. Set up, maintain, and repair workstations, chromebooks, printers, and other IT equipment....
Demographic Data for Canton, MA
Moving to Canton, MA? Find some basic demographic data about Canton, MA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Canton, MA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Canton, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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