Help Desk Technician Jobs in Lexington Park, MD
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
F-35 Help Desk Specialist Secret clearance
- Patuxent River, MD (3 miles from Lexington Park, MD)
- 30+ days ago
- Patuxent River, MD (3 miles from Lexington Park, MD)
- 30+ days ago
May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
Service Support Specialist / Project Manager (6756)
- California, MD (6 miles from Lexington Park, MD)
- 29 days ago
- California, MD (6 miles from Lexington Park, MD)
- 29 days ago
Company TSMC North America Location USA-California Career Area Customer Service Employment Type Regular Posted May 15, 2025 Overview of Role We are looking for a professionally minded individual...
Help Desk Agent (On-call)(2887)
- Patuxent River, MD (3 miles from Lexington Park, MD)
- 30+ days ago
- Patuxent River, MD (3 miles from Lexington Park, MD)
- 30+ days ago
Provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems....
IT Support Services in Lexington Park
- Lexington Park, MD
- 30+ days ago
- Lexington Park, MD
- 30+ days ago
At Agile Defense we know that action defines the outcome and new challenges require new solutions. Thats why we always look to the future and embrace change with an unmovable spirit and the...
Senior Customer Tech Support Specialist (Help Desk)
- Lexington Park, MD
- 60+ days ago
- Lexington Park, MD
- 60+ days ago
and compliant with applicable regulations Basic Requirements: Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as ServiceNow....
Demographic Data for Lexington Park, MD
Moving to Lexington Park, MD? Find some basic demographic data about Lexington Park, MD below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Lexington Park, MD
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lexington Park, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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