Help Desk Technician Jobs in Fort Washington, MD

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 261 Jobs

Cloud Support Engineer Nights

MANTECH
Tysons, VA (18 miles from Fort Washington, MD)
8 days ago

Tysons, VA (18 miles from Fort Washington, MD)
8 days ago

MANTECH seeks a skilled and mission-focused Cloud Support Engineer (CSE) to join our team in Tysons, VA. The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing...

In Person

Senior Cloud Support Engineer

MANTECH
Tysons, VA (18 miles from Fort Washington, MD)
12 days ago

Tysons, VA (18 miles from Fort Washington, MD)
12 days ago

Deep knowledge of Operating System internals, L2/L3/L4 networking, and Storage appliance internals....

In Person

Dedicated IT Support Technician

MANTECH
McLean, VA (15 miles from Fort Washington, MD)
30+ days ago

McLean, VA (15 miles from Fort Washington, MD)
30+ days ago

MANTECH seeks a motivated, career and customer-oriented Dedicated IT Support Technician to join our team in McLean, VA. In this role, you will deliver concierge-level IT support to VIP and...

Hybrid

Enterprise IT Support Technician

MANTECH
McLean, VA (15 miles from Fort Washington, MD)
90+ days ago

McLean, VA (15 miles from Fort Washington, MD)
90+ days ago

MANTECH seeks a motivated, career-oriented, and customer-focused Enterprise IT Support Technician to join our team in McLean, VA, with occasional travel to Chantilly. In this role, you will...

In Person

Apple Genius - IT Support Technician

Apple
McLean, VA (15 miles from Fort Washington, MD)
1 hour ago

McLean, VA (15 miles from Fort Washington, MD)
1 hour ago

Apple Genius - IT Support Technician Apple 3.7 ( ) McLean, VA Why you should apply for a job to Apple : Ranked as one of the 66% say women are treated fairly and equally to men 66% say the CEO...

In Person

Enterprise Service Desk Specialist

00100 LEIDOS, INC.
Reston, VA (23 miles from Fort Washington, MD)
1 hour ago

Reston, VA (23 miles from Fort Washington, MD)
1 hour ago

More About the Role: The Defense Group of Leidos has an exciting opportunity for an Enterprise Service Desk Specialist to support efforts for the Naval Enterprise Network (NEN) OCONUS portion of...

In Person

Desktop Support Engineer (Dispatch /Part-Time) Bethesda, Maryland- USA

Axiom Technologies
Bethesda, MD (16 miles from Fort Washington, MD)
1 hour ago

Bethesda, MD (16 miles from Fort Washington, MD)
1 hour ago

Key Responsibilities: 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing...

In Person Part Time

Tier II Help Desk Shift Lead

3Si Security Systems
Alexandria, VA (5 miles from Fort Washington, MD)
2 hours ago

Alexandria, VA (5 miles from Fort Washington, MD)
2 hours ago

have experience with troubleshooting and resolving IT issues on desktops 3-7 years of help desk experience (compensation based on experience) Basic Networking skills Remote desktop experience (RDP, DameWare...

In Person

IT Technical Support Specialist

00100 LEIDOS, INC.
Reston, VA (23 miles from Fort Washington, MD)
2 hours ago

Reston, VA (23 miles from Fort Washington, MD)
2 hours ago

Leidos is seeking an experienced Systems Administrator to join our Checkpoint Maintenance contract team supporting the TSA. You will be part of a front-line technical team involved in...

In Person

Team Lead - Helpdesk Tech Tier III

CODE Plus Inc
Washington, DC (9 miles from Fort Washington, MD)
2 hours ago

Washington, DC (9 miles from Fort Washington, MD)
2 hours ago

Team Lead/Tier III Help Desk Technician Location: Navy Shipyard, Washington, DC (Onsite) Clearance: Public Trust Position Type: Full-Time The Team Lead/Tier III Help Desk Technician serves as the highest...

In Person

Helpdesk Technician - Tier I

CODE Plus Inc
Washington, DC (9 miles from Fort Washington, MD)
2 hours ago

Washington, DC (9 miles from Fort Washington, MD)
2 hours ago

Strong knowledge of mobile devices, operating systems, audiovisual equipment, and video teleconference systems....

In Person

Junior Desktop Support Specialist

Leidos
Mount Rainier, MD (13 miles from Fort Washington, MD)
2 hours ago

Mount Rainier, MD (13 miles from Fort Washington, MD)
2 hours ago

Description Leidos is a Fortune 500 company aimed at embracing and solving some of the worlds most pressing challenges. Through science and technology, Leidos makes the world safer, healthier, and...

In Person

Service Desk Technician Tier 2

Chenega Corporation
Washington, DC (9 miles from Fort Washington, MD)
3 hours ago

Washington, DC (9 miles from Fort Washington, MD)
3 hours ago

Citizen with the ability to obtain and maintain a Public Trust Clearance Knowledge, Skills, and Abilities: Strong knowledge of Microsoft Windows operating systems, Office 365, Active Directory, and...

In Person

Senior Help Desk Technician

Gunnison Consulting Group Inc
Washington, DC (9 miles from Fort Washington, MD)
5 hours ago

Washington, DC (9 miles from Fort Washington, MD)
5 hours ago

Apply Job Type Full-time Description Salary: $65,000 - $71,000/year Work location: On-site 5 days/week, Washington, DC The Senior Help Desk Technician provides frontline technical support, assisting...

Hybrid

IT Support Analyst

Clifford Chance Us LLP
Washington, DC (9 miles from Fort Washington, MD)
6 hours ago

Washington, DC (9 miles from Fort Washington, MD)
6 hours ago

Job Description The role Clifford Chance US LLP is seeking a full-time IT Support Analyst to join our team in our Washington, D.C. office. This full-time role is part of a broader transformation...

In Person

View all 261 jobs

Demographic Data for Fort Washington, MD

Moving to Fort Washington, MD? Find some basic demographic data about Fort Washington, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Fort Washington, MD

Local

National

Total Population

52,747

Number of Businesses

531

City Size

Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Bioeconomy: How Renewable Resources Can Help the Future of Our Planet

With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...

Front Desk Safety

Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Analyst

Salary for Help Desk Technician Jobs in Fort Washington, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Fort Washington, MD offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.2%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Fort Washington, MD

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Help Desk Technician Related Career Advice Articles

group of IT professionals working on a software program

5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »

How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »

How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »