Help Desk Technician Jobs in Fort Washington, MD

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 275 Jobs

Enterprise IT Support Officer (EITSO) - Location Support Center (LSC)

  • Tysons, VA (18 miles from Fort Washington, MD)
  • 7 days ago
  • Tysons, VA (18 miles from Fort Washington, MD)
  • 7 days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Location Support Center (LSC) to join our team in Tysons, VA. In this role, you will provide...

Enterprise Help Desk Agent, Tier 1

  • Lorton, VA (12 miles from Fort Washington, MD)
  • 3 days ago
  • Lorton, VA (12 miles from Fort Washington, MD)
  • 3 days ago

Description Leidos is s eeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared service, internal investment group under...

IT Hardware Technician

  • Arlington, VA (10 miles from Fort Washington, MD)
  • 7 days ago
  • Arlington, VA (10 miles from Fort Washington, MD)
  • 7 days ago

Description The National Security Sector of Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware Technician will be part of a dynamic...

Sr. Helpdesk Specialist

  • Fort Belvoir, VA (8 miles from Fort Washington, MD)
  • 19 days ago
  • Fort Belvoir, VA (8 miles from Fort Washington, MD)
  • 19 days ago

Description Leidos is seeking an Tier 2 Helpdesk Specialist to support large-scale migration and operations on a large, high-profile DOD contract in Fort Belvoir, VA. The I3TS program provides...

L2 Desktop Support

  • Washington, DC (9 miles from Fort Washington, MD)
  • moments ago
  • Washington, DC (9 miles from Fort Washington, MD)
  • moments ago

Technical Skills Required: Strong understanding of PC hardware, software, operating systems, directory services, printing, and applications. Application Support: Manage all installed applications....

L2 Desktop Support Engineer

  • Washington, DC (9 miles from Fort Washington, MD)
  • moments ago
  • Washington, DC (9 miles from Fort Washington, MD)
  • moments ago

L2 Desktop Support Location: Washington D.C.- Onsite Job Description: Keywords L2 Tech Support, Site Migrations, Desktop Support, IT Infrastructure, Windows Support, ServiceNow, Remedy, Active...

Technical Support Engineer (OnPrem)

  • Washington, DC (9 miles from Fort Washington, MD)
  • 1 hour ago
  • Washington, DC (9 miles from Fort Washington, MD)
  • 1 hour ago

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...

Apple Genius - IT Support Technician

  • Arlington, VA (10 miles from Fort Washington, MD)
  • 5 hours ago
  • Arlington, VA (10 miles from Fort Washington, MD)
  • 5 hours ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...

FLEX Senior Application Support Analyst - One Yield Help Desk

  • Bethesda, MD (16 miles from Fort Washington, MD)
  • 6 hours ago
  • Bethesda, MD (16 miles from Fort Washington, MD)
  • 6 hours ago

Id : 25072118, Title : FLEX Senior Application Support Analyst - One Yield Help Desk, Category : Information Technology, RequisitionType : Flex, JobGrade : null, RequisitionId : ...532,...

Security Support Specialist - TS/SCI w/Poly

  • McLean, VA (15 miles from Fort Washington, MD)
  • 7 hours ago
  • McLean, VA (15 miles from Fort Washington, MD)
  • 7 hours ago

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None...

Senior IT Helpdesk Specialist

  • Washington, DC (9 miles from Fort Washington, MD)
  • 8 hours ago
  • Washington, DC (9 miles from Fort Washington, MD)
  • 8 hours ago

ASRC Federal is seeking a Senior IT Helpdesk Specialist to support an upcoming award located in Washington, DC. This position will require the individual to be onsite 5-days a week and must have...

Help Desk Technician (Part time: 21 hrs a week)

  • Washington, DC (9 miles from Fort Washington, MD)
  • 15 hours ago
  • Washington, DC (9 miles from Fort Washington, MD)
  • 15 hours ago

Working with the VP of Information Technology, Network Administrators and Engineers, the Help Desk Technician is responsible for supporting 350+ users at the organization's headquarters office and remote...

Remote Work

Linux Tier II Technical Support

  • McLean, VA (15 miles from Fort Washington, MD)
  • 15 hours ago
  • McLean, VA (15 miles from Fort Washington, MD)
  • 15 hours ago

In-depth knowledge and experience with all phases of operating systems, hardware, software applications, and networking concepts....

Field Support Specialist - Washington DC, MD

  • Washington, DC (9 miles from Fort Washington, MD)
  • 20 hours ago
  • Washington, DC (9 miles from Fort Washington, MD)
  • 20 hours ago

We understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of...

Site Support Specialist

  • Washington, DC (9 miles from Fort Washington, MD)
  • 21 hours ago
  • Washington, DC (9 miles from Fort Washington, MD)
  • 21 hours ago

The IT Site Support Specialist role is responsible for providing day-to-day advanced IT technical support for Danaher Corporate associates & contingent workers, both remote and onsite. Resolving...

Demographic Data for Fort Washington, MD

Moving to Fort Washington, MD? Find some basic demographic data about Fort Washington, MD below.

Local
National
52,747
531
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Technician Jobs in Fort Washington, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Fort Washington, MD offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Fort Washington, MD
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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