Help Desk Technician Jobs in Fort Meade, MD
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Enterprise IT Support Officer (EITSO) - Location Support Center (LSC)
- McLean, VA (23 miles from Fort Meade, MD)
- 19 days ago
- McLean, VA (23 miles from Fort Meade, MD)
- 19 days ago
ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Location Support Center (LSC) to join our team in McLean, VA. In this role, you will provide...
- Arlington, VA (22 miles from Fort Meade, MD)
- 7 days ago
- Arlington, VA (22 miles from Fort Meade, MD)
- 7 days ago
Description The National Security Sector of Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware Technician will be part of a dynamic...
- Washington, DC (19 miles from Fort Meade, MD)
- moments ago
- Washington, DC (19 miles from Fort Meade, MD)
- moments ago
Technical Skills Required: Strong understanding of PC hardware, software, operating systems, directory services, printing, and applications. Application Support: Manage all installed applications....
- Washington, DC (19 miles from Fort Meade, MD)
- moments ago
- Washington, DC (19 miles from Fort Meade, MD)
- moments ago
L2 Desktop Support Location: Washington D.C.- Onsite Job Description: Keywords L2 Tech Support, Site Migrations, Desktop Support, IT Infrastructure, Windows Support, ServiceNow, Remedy, Active...
Technical Support Engineer (OnPrem)
- Washington, DC (19 miles from Fort Meade, MD)
- 1 hour ago
- Washington, DC (19 miles from Fort Meade, MD)
- 1 hour ago
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...
Apple Genius - IT Support Technician
- Arlington, VA (22 miles from Fort Meade, MD)
- 5 hours ago
- Arlington, VA (22 miles from Fort Meade, MD)
- 5 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
FLEX Senior Application Support Analyst - One Yield Help Desk
- Bethesda, MD (19 miles from Fort Meade, MD)
- 6 hours ago
- Bethesda, MD (19 miles from Fort Meade, MD)
- 6 hours ago
Id : 25072118, Title : FLEX Senior Application Support Analyst - One Yield Help Desk, Category : Information Technology, RequisitionType : Flex, JobGrade : null, RequisitionId : ...532,...
- Baltimore, MD (16 miles from Fort Meade, MD)
- 6 hours ago
- Baltimore, MD (16 miles from Fort Meade, MD)
- 6 hours ago
Help Desk Technician Baltimore, MD, USA Req #135 Monday, April 28, 2025 **Tuknik Government Services,** a Koniag Government Services company, is seeking a Customer Service Representative to support...
Security Support Specialist - TS/SCI w/Poly
- McLean, VA (23 miles from Fort Meade, MD)
- 7 hours ago
- McLean, VA (23 miles from Fort Meade, MD)
- 7 hours ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None...
- Washington, DC (19 miles from Fort Meade, MD)
- 8 hours ago
- Washington, DC (19 miles from Fort Meade, MD)
- 8 hours ago
ASRC Federal is seeking a Senior IT Helpdesk Specialist to support an upcoming award located in Washington, DC. This position will require the individual to be onsite 5-days a week and must have...
Help Desk Technician (Part time: 21 hrs a week)
- Washington, DC (19 miles from Fort Meade, MD)
- 14 hours ago
- Washington, DC (19 miles from Fort Meade, MD)
- 14 hours ago
Working with the VP of Information Technology, Network Administrators and Engineers, the Help Desk Technician is responsible for supporting 350+ users at the organization's headquarters office and remote...
Remote WorkLinux Tier II Technical Support
- McLean, VA (23 miles from Fort Meade, MD)
- 15 hours ago
- McLean, VA (23 miles from Fort Meade, MD)
- 15 hours ago
In-depth knowledge and experience with all phases of operating systems, hardware, software applications, and networking concepts....
Field Support Specialist - Washington DC, MD
- Washington, DC (19 miles from Fort Meade, MD)
- 20 hours ago
- Washington, DC (19 miles from Fort Meade, MD)
- 20 hours ago
We understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of...
- Washington, DC (19 miles from Fort Meade, MD)
- 21 hours ago
- Washington, DC (19 miles from Fort Meade, MD)
- 21 hours ago
The IT Site Support Specialist role is responsible for providing day-to-day advanced IT technical support for Danaher Corporate associates & contingent workers, both remote and onsite. Resolving...
Secret Cleared AV Technician/Desktop Support- Onsite
- Washington, DC (19 miles from Fort Meade, MD)
- 21 hours ago
- Washington, DC (19 miles from Fort Meade, MD)
- 21 hours ago
This position will assist the client respective end users onsite and remote on a variety of desktop and user issues and providing technical support to staff and/or visitors for conference rooms...
Demographic Data for Fort Meade, MD
Moving to Fort Meade, MD? Find some basic demographic data about Fort Meade, MD below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Fort Meade, MD
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fort Meade, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles

5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »