Help Desk Technician Jobs in Fort Meade, MD

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 313 Jobs

Enterprise IT Support Officer (EITSO) - Location Support Center (LSC)

  • McLean, VA (23 miles from Fort Meade, MD)
  • 19 days ago
  • McLean, VA (23 miles from Fort Meade, MD)
  • 19 days ago

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Location Support Center (LSC) to join our team in McLean, VA. In this role, you will provide...

IT Hardware Technician

  • Arlington, VA (22 miles from Fort Meade, MD)
  • 7 days ago
  • Arlington, VA (22 miles from Fort Meade, MD)
  • 7 days ago

Description The National Security Sector of Leidos has an upcoming opportunity for an IT Hardware Technician at the Pentagon, Arlington, VA. The IT Hardware Technician will be part of a dynamic...

L2 Desktop Support

  • Washington, DC (19 miles from Fort Meade, MD)
  • moments ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • moments ago

Technical Skills Required: Strong understanding of PC hardware, software, operating systems, directory services, printing, and applications. Application Support: Manage all installed applications....

L2 Desktop Support Engineer

  • Washington, DC (19 miles from Fort Meade, MD)
  • moments ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • moments ago

L2 Desktop Support Location: Washington D.C.- Onsite Job Description: Keywords L2 Tech Support, Site Migrations, Desktop Support, IT Infrastructure, Windows Support, ServiceNow, Remedy, Active...

Technical Support Engineer (OnPrem)

  • Washington, DC (19 miles from Fort Meade, MD)
  • 1 hour ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 1 hour ago

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified...

Apple Genius - IT Support Technician

  • Arlington, VA (22 miles from Fort Meade, MD)
  • 5 hours ago
  • Arlington, VA (22 miles from Fort Meade, MD)
  • 5 hours ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...

FLEX Senior Application Support Analyst - One Yield Help Desk

  • Bethesda, MD (19 miles from Fort Meade, MD)
  • 6 hours ago
  • Bethesda, MD (19 miles from Fort Meade, MD)
  • 6 hours ago

Id : 25072118, Title : FLEX Senior Application Support Analyst - One Yield Help Desk, Category : Information Technology, RequisitionType : Flex, JobGrade : null, RequisitionId : ...532,...

Help Desk Technician

  • Baltimore, MD (16 miles from Fort Meade, MD)
  • 6 hours ago
  • Baltimore, MD (16 miles from Fort Meade, MD)
  • 6 hours ago

Help Desk Technician Baltimore, MD, USA Req #135 Monday, April 28, 2025 **Tuknik Government Services,** a Koniag Government Services company, is seeking a Customer Service Representative to support...

Security Support Specialist - TS/SCI w/Poly

  • McLean, VA (23 miles from Fort Meade, MD)
  • 7 hours ago
  • McLean, VA (23 miles from Fort Meade, MD)
  • 7 hours ago

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None...

Senior IT Helpdesk Specialist

  • Washington, DC (19 miles from Fort Meade, MD)
  • 8 hours ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 8 hours ago

ASRC Federal is seeking a Senior IT Helpdesk Specialist to support an upcoming award located in Washington, DC. This position will require the individual to be onsite 5-days a week and must have...

Help Desk Technician (Part time: 21 hrs a week)

  • Washington, DC (19 miles from Fort Meade, MD)
  • 14 hours ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 14 hours ago

Working with the VP of Information Technology, Network Administrators and Engineers, the Help Desk Technician is responsible for supporting 350+ users at the organization's headquarters office and remote...

Remote Work

Linux Tier II Technical Support

  • McLean, VA (23 miles from Fort Meade, MD)
  • 15 hours ago
  • McLean, VA (23 miles from Fort Meade, MD)
  • 15 hours ago

In-depth knowledge and experience with all phases of operating systems, hardware, software applications, and networking concepts....

Field Support Specialist - Washington DC, MD

  • Washington, DC (19 miles from Fort Meade, MD)
  • 20 hours ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 20 hours ago

We understand that the world we want tomorrow starts with how we do business today, and thats why were inspired to make A Better World for Pets. Antech is comprised of a diverse team of...

Site Support Specialist

  • Washington, DC (19 miles from Fort Meade, MD)
  • 21 hours ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 21 hours ago

The IT Site Support Specialist role is responsible for providing day-to-day advanced IT technical support for Danaher Corporate associates & contingent workers, both remote and onsite. Resolving...

Secret Cleared AV Technician/Desktop Support- Onsite

  • Washington, DC (19 miles from Fort Meade, MD)
  • 21 hours ago
  • Washington, DC (19 miles from Fort Meade, MD)
  • 21 hours ago

This position will assist the client respective end users onsite and remote on a variety of desktop and user issues and providing technical support to staff and/or visitors for conference rooms...

Demographic Data for Fort Meade, MD

Moving to Fort Meade, MD? Find some basic demographic data about Fort Meade, MD below.


Local
National
6,176,902
140,318

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

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Salary for Help Desk Technician Jobs in Fort Meade, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Fort Meade, MD offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Fort Meade, MD
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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