Help Desk Technician Jobs in Fort Meade, MD
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Dedicated IT Support Technician
- MANTECH
- McLean, VA (23 miles from Fort Meade, MD)
- 30+ days ago
- McLean, VA (23 miles from Fort Meade, MD)
- 30+ days ago
MANTECH seeks a motivated, career and customer-oriented Dedicated IT Support Technician to join our team in McLean, VA. In this role, you will deliver concierge-level IT support to VIP and...
HybridEnterprise IT Support Technician
- MANTECH
- McLean, VA (23 miles from Fort Meade, MD)
- 90+ days ago
- McLean, VA (23 miles from Fort Meade, MD)
- 90+ days ago
MANTECH seeks a motivated, career-oriented, and customer-focused Enterprise IT Support Technician to join our team in McLean, VA, with occasional travel to Chantilly. In this role, you will...
In PersonApple Genius - IT Support Technician
- Apple
- McLean, VA (23 miles from Fort Meade, MD)
- 1 hour ago
- McLean, VA (23 miles from Fort Meade, MD)
- 1 hour ago
Apple Genius - IT Support Technician Apple 3.7 ( ) McLean, VA Why you should apply for a job to Apple : Ranked as one of the 66% say women are treated fairly and equally to men 66% say the CEO...
In PersonDesktop Support Engineer (Dispatch /Part-Time) Bethesda, Maryland- USA
- Axiom Technologies
- Bethesda, MD (19 miles from Fort Meade, MD)
- 1 hour ago
- Bethesda, MD (19 miles from Fort Meade, MD)
- 1 hour ago
Key Responsibilities: 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing...
In Person Part TimeTFDM Technical Triage Manager AIMS & Help Desk
- 00100 LEIDOS, INC.
- Edgewater, MD (16 miles from Fort Meade, MD)
- 1 hour ago
- Edgewater, MD (16 miles from Fort Meade, MD)
- 1 hour ago
Leidos is seeking a TFDM Triage Manager for AIMs and Help Desk Tickets, who will support the Federal Aviation Administration (FAA)'s Terminal Flight Data Manager (TFDM) program. TFDM is a...
In Person- 3Si Security Systems
- Alexandria, VA (24 miles from Fort Meade, MD)
- 1 hour ago
- Alexandria, VA (24 miles from Fort Meade, MD)
- 1 hour ago
have experience with troubleshooting and resolving IT issues on desktops 3-7 years of help desk experience (compensation based on experience) Basic Networking skills Remote desktop experience (RDP, DameWare...
In PersonTeam Lead - Helpdesk Tech Tier III
- CODE Plus Inc
- Washington, DC (19 miles from Fort Meade, MD)
- 2 hours ago
- Washington, DC (19 miles from Fort Meade, MD)
- 2 hours ago
Team Lead/Tier III Help Desk Technician Location: Navy Shipyard, Washington, DC (Onsite) Clearance: Public Trust Position Type: Full-Time The Team Lead/Tier III Help Desk Technician serves as the highest...
In Person- CODE Plus Inc
- Washington, DC (19 miles from Fort Meade, MD)
- 2 hours ago
- Washington, DC (19 miles from Fort Meade, MD)
- 2 hours ago
Strong knowledge of mobile devices, operating systems, audiovisual equipment, and video teleconference systems....
In PersonJunior Desktop Support Specialist
- Leidos
- Mount Rainier, MD (14 miles from Fort Meade, MD)
- 2 hours ago
- Mount Rainier, MD (14 miles from Fort Meade, MD)
- 2 hours ago
Description Leidos is a Fortune 500 company aimed at embracing and solving some of the worlds most pressing challenges. Through science and technology, Leidos makes the world safer, healthier, and...
In PersonService Desk Technician Tier 2
- Chenega Corporation
- Washington, DC (19 miles from Fort Meade, MD)
- 3 hours ago
- Washington, DC (19 miles from Fort Meade, MD)
- 3 hours ago
Citizen with the ability to obtain and maintain a Public Trust Clearance Knowledge, Skills, and Abilities: Strong knowledge of Microsoft Windows operating systems, Office 365, Active Directory, and...
In Person- Gunnison Consulting Group Inc
- Washington, DC (19 miles from Fort Meade, MD)
- 5 hours ago
- Washington, DC (19 miles from Fort Meade, MD)
- 5 hours ago
Apply Job Type Full-time Description Salary: $65,000 - $71,000/year Work location: On-site 5 days/week, Washington, DC The Senior Help Desk Technician provides frontline technical support, assisting...
Hybrid- Clifford Chance Us LLP
- Washington, DC (19 miles from Fort Meade, MD)
- 6 hours ago
- Washington, DC (19 miles from Fort Meade, MD)
- 6 hours ago
Job Description The role Clifford Chance US LLP is seeking a full-time IT Support Analyst to join our team in our Washington, D.C. office. This full-time role is part of a broader transformation...
In PersonNetwork Engineer/ Desktop Engineer (GCC High & Azure- MUST)_Washington, DC (Onsite)
- Xoriant Corporation
- Washington, DC (19 miles from Fort Meade, MD)
- 10 hours ago
- Washington, DC (19 miles from Fort Meade, MD)
- 10 hours ago
TITLE :- Network Engineer/ Desktop Engineer LOCATION Washington, DC MODE OF INTERVIEW Onsite RATE $70 per hour on W2 (Without Benefits) -Only Xoriant W2 JOB DESCRIPTION NETWORK Engineer Explicitly...
In PersonJob Opportunit for IT Support Technician with our Federal Client
- Anacostia, DC (19 miles from Fort Meade, MD)
- 18 hours ago
- Anacostia, DC (19 miles from Fort Meade, MD)
- 18 hours ago
. - Troubleshoot and resolve complex operating system and application issues on Windows and macOS endpoints. - Deliver support during assigned call-in and walk-in service desk coverage windows, and...
In Person- Dexian DISYS
- Arlington, VA (22 miles from Fort Meade, MD)
- 20 hours ago
- Arlington, VA (22 miles from Fort Meade, MD)
- 20 hours ago
The Tier 2 Service Desk Analyst provides advanced technical support and escalated issue resolution for staff and contractors. This role involves hands-on troubleshooting, AV support, and...
In PersonDemographic Data for Fort Meade, MD
Moving to Fort Meade, MD? Find some basic demographic data about Fort Meade, MD below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fort Meade, MD
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fort Meade, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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