Help Desk Technician Jobs in Chevy Chase, MD

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 333 Jobs

Cloud Support Engineer Nights

  • MANTECH
  • Tysons, VA (8 miles from Chevy Chase, MD)
  • 8 days ago
  • Tysons, VA (8 miles from Chevy Chase, MD)
  • 8 days ago

MANTECH seeks a skilled and mission-focused Cloud Support Engineer (CSE) to join our team in Tysons, VA. The Cloud Support Engineer will support hybrid cloud infrastructure operations by providing...

In Person

Senior Cloud Support Engineer

  • MANTECH
  • Tysons, VA (8 miles from Chevy Chase, MD)
  • 12 days ago
  • Tysons, VA (8 miles from Chevy Chase, MD)
  • 12 days ago

Deep knowledge of Operating System internals, L2/L3/L4 networking, and Storage appliance internals....

In Person

Dedicated IT Support Technician

  • MANTECH
  • McLean, VA (5 miles from Chevy Chase, MD)
  • 30+ days ago
  • McLean, VA (5 miles from Chevy Chase, MD)
  • 30+ days ago

MANTECH seeks a motivated, career and customer-oriented Dedicated IT Support Technician to join our team in McLean, VA. In this role, you will deliver concierge-level IT support to VIP and...

Hybrid

Enterprise IT Support Technician

  • MANTECH
  • McLean, VA (5 miles from Chevy Chase, MD)
  • 90+ days ago
  • McLean, VA (5 miles from Chevy Chase, MD)
  • 90+ days ago

MANTECH seeks a motivated, career-oriented, and customer-focused Enterprise IT Support Technician to join our team in McLean, VA, with occasional travel to Chantilly. In this role, you will...

In Person

Service Desk Specialist

  • MANTECH
  • Chantilly, VA (21 miles from Chevy Chase, MD)
  • 7 days ago
  • Chantilly, VA (21 miles from Chevy Chase, MD)
  • 7 days ago

The IT Enterprise Service Desk supports a wide array of systems, applications, and services spanning desktop operating systems (OSs), desktop and web-based applications, and unified communications (...

In Person

Apple Genius - IT Support Technician

  • Apple
  • McLean, VA (5 miles from Chevy Chase, MD)
  • 1 hour ago
  • McLean, VA (5 miles from Chevy Chase, MD)
  • 1 hour ago

Apple Genius - IT Support Technician Apple 3.7 ( ) McLean, VA Why you should apply for a job to Apple : Ranked as one of the 66% say women are treated fairly and equally to men 66% say the CEO...

In Person

Enterprise Service Desk Specialist

  • 00100 LEIDOS, INC.
  • Reston, VA (14 miles from Chevy Chase, MD)
  • 1 hour ago
  • Reston, VA (14 miles from Chevy Chase, MD)
  • 1 hour ago

More About the Role: The Defense Group of Leidos has an exciting opportunity for an Enterprise Service Desk Specialist to support efforts for the Naval Enterprise Network (NEN) OCONUS portion of...

In Person

IT Support Intern

  • Giesecke+Devrient ePayments America, Inc.
  • Sterling, VA (18 miles from Chevy Chase, MD)
  • 1 hour ago
  • Sterling, VA (18 miles from Chevy Chase, MD)
  • 1 hour ago

Requirements Qualifications and Skills: Working towards a Bachelors degree in: Information Systems Specific systems/tools/software nice to havesWindows Operating system, Outlook, Teams....

In Person Internship

Desktop Support Engineer (Dispatch /Part-Time) Bethesda, Maryland- USA

  • Axiom Technologies
  • Bethesda, MD (1 mile from Chevy Chase, MD)
  • 1 hour ago
  • Bethesda, MD (1 mile from Chevy Chase, MD)
  • 1 hour ago

Key Responsibilities: 3+ years of strong experience providing IT Infrastructure field support, which includes troubleshooting hardware, software, and operating system issues and problems and fixing...

In Person Part Time

Tier II Help Desk Shift Lead

  • 3Si Security Systems
  • Alexandria, VA (11 miles from Chevy Chase, MD)
  • 1 hour ago
  • Alexandria, VA (11 miles from Chevy Chase, MD)
  • 1 hour ago

have experience with troubleshooting and resolving IT issues on desktops 3-7 years of help desk experience (compensation based on experience) Basic Networking skills Remote desktop experience (RDP, DameWare...

In Person

IT Technical Support Specialist

  • 00100 LEIDOS, INC.
  • Reston, VA (14 miles from Chevy Chase, MD)
  • 2 hours ago
  • Reston, VA (14 miles from Chevy Chase, MD)
  • 2 hours ago

Leidos is seeking an experienced Systems Administrator to join our Checkpoint Maintenance contract team supporting the TSA. You will be part of a front-line technical team involved in...

In Person

Team Lead - Helpdesk Tech Tier III

  • CODE Plus Inc
  • Washington, DC (6 miles from Chevy Chase, MD)
  • 2 hours ago
  • Washington, DC (6 miles from Chevy Chase, MD)
  • 2 hours ago

Team Lead/Tier III Help Desk Technician Location: Navy Shipyard, Washington, DC (Onsite) Clearance: Public Trust Position Type: Full-Time The Team Lead/Tier III Help Desk Technician serves as the highest...

In Person

Helpdesk Technician - Tier I

  • CODE Plus Inc
  • Washington, DC (6 miles from Chevy Chase, MD)
  • 2 hours ago
  • Washington, DC (6 miles from Chevy Chase, MD)
  • 2 hours ago

Strong knowledge of mobile devices, operating systems, audiovisual equipment, and video teleconference systems....

In Person

Junior Desktop Support Specialist

  • Leidos
  • Mount Rainier, MD (6 miles from Chevy Chase, MD)
  • 2 hours ago
  • Mount Rainier, MD (6 miles from Chevy Chase, MD)
  • 2 hours ago

Description Leidos is a Fortune 500 company aimed at embracing and solving some of the worlds most pressing challenges. Through science and technology, Leidos makes the world safer, healthier, and...

In Person

Help Desk Support (End User Support 1) - 28823

  • Huntington Ingalls Industries
  • Fairfax, VA (21 miles from Chevy Chase, MD)
  • 3 hours ago
  • Fairfax, VA (21 miles from Chevy Chase, MD)
  • 3 hours ago

Job Description Mission Technologies, a division of HII, is seeking a Help Desk Support Technician to support the US Postal Service onsite out of our Fair Lakes (Fairfax), Virginia office....

In Person

Demographic Data for Chevy Chase, MD

Moving to Chevy Chase, MD? Find some basic demographic data about Chevy Chase, MD below.

Local
National
31,517
930
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
FutureLearn
Bioeconomy: How Renewable Resources Can Help the Future of Our Planet
With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...
Coggno
Front Desk Safety
Unfortunately, no workplace is immune to safety and security risks. If you're an administrative assistant, you may be at the company's "front desk," making you the first line of defense. Yes, this...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Technician Jobs in Chevy Chase, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Chevy Chase, MD offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Chevy Chase, MD
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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