Help Desk Technician Jobs in Adelphi, MD

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 346 Jobs

College Counseling Support Specialist (part-time)

  • Sandy Spring, MD (10 miles from Adelphi, MD)
  • moments ago
  • Sandy Spring, MD (10 miles from Adelphi, MD)
  • moments ago

Founded in 1961, Sandy Spring Friends School is a progressive, coed, academically rigorous day and boarding school serving students from age three through 12th grade. The campus is located on 140...

Infrastructure Support Specialist

  • Reston, VA (20 miles from Adelphi, MD)
  • moments ago
  • Reston, VA (20 miles from Adelphi, MD)
  • moments ago

Technical expertise will also include training, problem resolution, hardware, software, and operating system upgrades for end user computing devices (PCs as well as mobile devices) Follows the established...

Hardware Installation Tech 1

  • Rockville, MD (11 miles from Adelphi, MD)
  • moments ago
  • Rockville, MD (11 miles from Adelphi, MD)
  • moments ago

Job Summary: A Hardware Installation Tech I job in Rockville, MD is currently available through Belcan at one of our key government clients. To be considered for this role, you will have a...

Help Desk Technician (cleared)-44220

  • Alexandria, VA (13 miles from Adelphi, MD)
  • 5 hours ago
  • Alexandria, VA (13 miles from Adelphi, MD)
  • 5 hours ago

Help Desk Technician Job Location: Alexandria, VA....

IDE System Support Specialist

  • Alexandria, VA (13 miles from Adelphi, MD)
  • 5 hours ago
  • Alexandria, VA (13 miles from Adelphi, MD)
  • 5 hours ago

Serco is seeking a candidate to join our team providing IDE system support for our U.S Navy client located in Washington, DC. This individual will be based in Washington DC and will be responsible...

IT and Staff Support Specialist

  • Alexandria, VA (13 miles from Adelphi, MD)
  • 13 hours ago
  • Alexandria, VA (13 miles from Adelphi, MD)
  • 13 hours ago

Title: IT and Staff Support Specialist Belong. Connect. Grow. with KBR! KBRs National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in...

PC Support Technician

  • Washington, DC (8 miles from Adelphi, MD)
  • 13 hours ago
  • Washington, DC (8 miles from Adelphi, MD)
  • 13 hours ago

Creating/Modifying AD groups, State Users accounts, and service accounts for application development Must have knowledge of troubleshooting network connectivity type problems....

VIP Systems Support Specialist

  • Washington, DC (8 miles from Adelphi, MD)
  • 13 hours ago
  • Washington, DC (8 miles from Adelphi, MD)
  • 13 hours ago

Track, diagnose, and coordinate help desk support for OUSD(C) VIP user technical problems. Act as a liaison between VIP users and JSP VIP support. Coordinate JSP Move, Add, Change VIP requests....

Desktop Support Technician

  • Washington, DC (8 miles from Adelphi, MD)
  • 15 hours ago
  • Washington, DC (8 miles from Adelphi, MD)
  • 15 hours ago

Job#: 2086941 Job Description: For immediate response, please send to : WORD resume and best time to speak! Position : Helpdesk Support Location : Washington, DC (Opportunity for Hybrid in the...

Desktop Support Technician - Pensacola, FL

  • Vienna, VA (15 miles from Adelphi, MD)
  • 19 hours ago
  • Vienna, VA (15 miles from Adelphi, MD)
  • 19 hours ago

systems Setting up and maintaining laptops, desktops, printers, and related equipment Assisting with basic networking issues (LAN/WAN, connectivity, VPN) Delivering outstanding customer service to...

Windows Desktop Engineer - TS/SCI w/Poly

  • Annapolis Junction, MD (13 miles from Adelphi, MD)
  • 19 hours ago
  • Annapolis Junction, MD (13 miles from Adelphi, MD)
  • 19 hours ago

We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development....

Senior Program Support Specialist

  • Greenbelt, MD (6 miles from Adelphi, MD)
  • 21 hours ago
  • Greenbelt, MD (6 miles from Adelphi, MD)
  • 21 hours ago

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our...

Help Desk, Tier 1

  • Annapolis Junction, MD (13 miles from Adelphi, MD)
  • 23 hours ago
  • Annapolis Junction, MD (13 miles from Adelphi, MD)
  • 23 hours ago

What You Will Do As a Tier 1 Help Desk Technician at Independent Software, you'll serve as the first point of contact for users experiencing IT-related issues....

Senior Cyber Support Specialist

  • Arlington, VA (10 miles from Adelphi, MD)
  • 1 day ago
  • Arlington, VA (10 miles from Adelphi, MD)
  • 1 day ago

Responsibilities Peraton is seeking an experienced Senior Cyber Support Specialist to become part of Peraton's Department of State (DOS) Diplomatic Security Cyber Mission (DSCM) program providing...

Help Desk Specialist - Suitland, MD (remote)

  • Suitland, MD (12 miles from Adelphi, MD)
  • 1 day ago
  • Suitland, MD (12 miles from Adelphi, MD)
  • 1 day ago

The Help Desk Specialist will be responsible for the following: Provide phone, email, web, and in-person support to users in the areas of e-mail, directories, computer operating systems, desktop applications...

Remote Work

Demographic Data for Adelphi, MD

Moving to Adelphi, MD? Find some basic demographic data about Adelphi, MD below.

Local
National
6,176,902
140,318

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
QA
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in Adelphi, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Adelphi, MD offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Adelphi, MD
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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