Help Desk Technician Jobs in Maine
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
at Cognizant in Augusta, Maine, United States Job Description Cognizant Apprenticeship Program IT Support Technician Apprenticeship: Program Overview Cognizant Apprenticeship Program is officially...
Service Desk Technician - Bilingual Dutch/English - ZF4J1_15-5953
- Augusta, ME
- 1 day ago
- Augusta, ME
- 1 day ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Help Desk Support Engineer - Onsite Boston MA Area GreenPages United States, Maine, Kittery Jun 06, 2025 Onsite Desktop Support Technician provides support to customer's End Users both in person, over...
Information Systems Support Specialist II - Network Services/Voice Services
- Augusta, ME
- 3 days ago
- Augusta, ME
- 3 days ago
OFFICE OF INFORMATION TECHNOLOGY - MAINE IT NETWORK SERVICES/VOICE SERVICES GROUP Opening Date: June 9, 2025 Closing Date: June 24, 2025 Job Class Code: 0931 Grade: 23 Salary: $56,666.48 -...
Certified Intentional Peer Support Specialist - Brunswick Peer Center
- Brunswick, ME
- 4 days ago
- Brunswick, ME
- 4 days ago
Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer...
WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...
Department of Health and Human Services (DHHS) Management Analyst I Opening Date: June 3, 2025 Closing Date: June 16, 2025 Job Class Code: 0392 Grade: 21 (Pro/Tech) Salary: $45,801.60 - $64,105.60...
Technical Support, Medical Imaging (HL7 and DICOM) at FUJIFILM in Augusta, Maine, United States Job Description Position Overview The Technical Support Engineer, MI - II (Tier II) handles remote...
. + Experience working with web application development teams. + Familiarity with Atlassian tools such as JIRA, Co...
Remote WorkDescription: MSAD 58 is seeking a Technology Support Specialist for our district. This position is available immediately and works full time, year round. General Description This position is...
M.S.A.D. #4 Abbot, Cambridge, Guilford, Parkman, Sangerville, Wellington IMMEDIATE OPENING Technology Support Specialist/Coach SAD #4 is looking for a Technology Support Specialist/Coach to work...
QUALIFICATIONS: 1+ years of supporting Microsoft desktop operating systems and Microsoft Office 1+ years of supporting users/computers in Microsoft Active Directory 1+ year of Service Desk, IT Call...
Software Support Specialist - Data & Insights Solu
- Yarmouth, ME
- 18 days ago
- Yarmouth, ME
- 18 days ago
Software Support Specialist - Data & Insights Solu at Tyler Technologies Inc. in YarmouthYarmouth, Maine, United States Job Description Software Support Specialist - Data & Insights Solutions...
Senior Technical Support Engineer - HCM Cloud Absence Management and Time and Labor
- Augusta, ME
- 19 days ago
- Augusta, ME
- 19 days ago
at Oracle in Augusta, Maine, United States Job Description Job Description Position Overview: Position is for a Technical Support Professional with a functional background in Human Capital...
MES Opcenter/Camstar Technical Support Engineer - Remote
- Augusta, ME
- 21 days ago
- Augusta, ME
- 21 days ago
at Cognizant in Augusta, Maine, United States Job Description Required Technical Skills - Camstar/Opcenter, MES, Cloud platform,. NET, Sql/Oracle(Database), ERP & Equipment Integration. OPC, IOT,...
Remote WorkDemographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Maine
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- LAN
- Systems Center Configuration Manager
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- IT Service Management
- DHCP
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Multitasking
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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