Help Desk Technician Jobs in Maine
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Position Summary: The Help Desk Technician provides front-line support for company users of computers, smartphones, printers, IP phones, and other devices....
Learning Technology Support Specialist
- New Gloucester, ME
- 14 hours ago
- New Gloucester, ME
- 14 hours ago
Job Details Job Location: Pineland Campus - New Gloucester, ME Position Type: Distance Education - Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Description The Opportunity:...
Business Unit Application Support Analyst III (US)
- South Portland, ME
- 14 hours ago
- South Portland, ME
- 14 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
desk support Proficiency in English Working knowledge of help desk software, databases, and remote control Supplemental Information HUSSON UNIVERSITY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER **Exact...
Strong understanding of computer hardware, operating systems (Windows, macOS, Linux), and common software applications....
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
at Oracle in Augusta, Maine, United States Job Description Job Description Global SaaS & Apps UL Delivery organization is a global, innovative, open-minded, and diverse team of highly skilled...
at GovCIO in Augusta, Maine, United States Job Description Overview GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA). This position will be...
Remote Workat Staffing Solutions Organization in Augusta, Maine, United States Job Description Staffing Solutions Organization LLC ( SSO ), an affiliate of Public Consulting Group LLC ( PCG ), is focused on...
1. High School diploma required. Work, certifications, and/or additional education in a related technology field preferred 2. Hold a valid and current State of Maine drivers license with a...
Job Title: Lead Analyst - Database Support SQL Server DBA Department: Infrastructure Middleware & DB Reports to: Supervisor - Infrastructure Middleware & DB Location: In Office, Augusta ME, Orange...
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Stockholm, Sweden Job ID: 40309 As a Technical Support Engineer, you will have the aptitude and drive to not only analyze...
Oracle Analytics Support Engineer (US citizenship required)
- Augusta, ME
- 20 days ago
- Augusta, ME
- 20 days ago
at Oracle in Augusta, Maine, United States Job Description Job Description Fusion Data Intelligence Content Development aims to enable customers to fully leverage their data by offering top-tier...
HRMS Systems Support Analyst (Workday Focus)- Local to Maine 3hrs Radius
- Augusta, ME
- 22 days ago
- Augusta, ME
- 22 days ago
Top 3 Skills: Experience with HRMS, preferably Workday Customer Service and responsiveness to specialized needs Collaboration with cross functional teams Key Responsibilities: Provide direct,...
Service Desk Technician - Bilingual Dutch/English - YHZ8H_15-5953
- Augusta, ME
- 27 days ago
- Augusta, ME
- 27 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Maine
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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