Help Desk Technician Jobs in Maine
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Level 1 Technology Support Specialist (part-time)
- RSU 58/MSAD 58
- Phillips, ME
- 4 hours ago
- Phillips, ME
- 4 hours ago
Description: MSAD 58 is seeking a Level 1 Technology Support Specialist for our district. This position is available immediately and works part-time, year round. General Description This position...
In Person Part TimeSilverBlaze, a division of Harris; is seeking a Level 2 Support Specialist who is a self-directed problem solver, is comfortable working with users at every level, and is committed to delivering...
In Personsystems (Windows/macOS), and software applications Understanding of networking fundamentals (TCP/IP, DNS, DHCP) Strong troubleshooting and problem-solving skills Good communication and customer service...
In Personat Oracle in Augusta, Maine, United States Job Description Job Description Preferably based in one of the following locations: + Orlando, FL + Kansas City, MO + Nashville, TN Description As a...
Hybridat Cognizant in Augusta, Maine, United States Job Description Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. **...
RemoteWhy join us? We're on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our...
In PersonSenior Technical Support Specialist
- Maine State Government
- Augusta, ME
- 6 days ago
- Augusta, ME
- 6 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...
In Person- SAIC (Science Applications Int.)
- Kittery, ME
- 6 days ago
- Kittery, ME
- 6 days ago
Loading the operating system and configuring software, peripherals, patching, and hardening....
In Personsystems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
In Personat FUJIFILM in Augusta, Maine, United States Job Description Position Overview The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our...
In Person- United Health Group
- Presque Isle, ME
- 12 days ago
- Presque Isle, ME
- 12 days ago
systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode...
In PersonIT Service Desk Specialist - Temporary
- Tyler Technologies
- Yarmouth, ME
- 12 days ago
- Yarmouth, ME
- 12 days ago
systems, PCs, printers and other hardware Ability to prioritize and complete multiple tasks in a fast paced, technical environment Excellent customer service, organizational, interpersonal and communication...
In Person TemporaryPosition Overview RSU 18 is looking for a dedicated and detail-oriented Technology Support Specialist to support and maintain our fleet of iPads used by elementary teachers and students. This role...
In PersonCustomer and Technical Support Specialist
- Regional School Unit 57
- Waterboro, ME
- 16 days ago
- Waterboro, ME
- 16 days ago
Customer & Technical Support SpecialistReports to: Director of TechnologyJob GoalTo serve as the first-level support specialist for technical assistance, providing exceptional customer support to...
In PersonCustomer and Technical Support Specialist (Job ID 1492)
- RSU 57/MSAD 57
- Waterboro, ME
- 16 days ago
- Waterboro, ME
- 16 days ago
Customer & Technical Support Specialist Reports to: Director of Technology Job Goal To serve as the first-level support specialist for technical assistance, providing exceptional customer support...
In PersonDemographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Maine
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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