Help Desk Technician Jobs in Waterville, ME
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Oracle
- Augusta, ME (14 miles from Waterville, ME)
- 3 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 3 days ago
at Oracle in Augusta, Maine, United States Job Description Job Description Preferably based in one of the following locations: + Orlando, FL + Kansas City, MO + Nashville, TN Description As a...
Hybrid- Cognizant
- Augusta, ME (14 miles from Waterville, ME)
- 3 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 3 days ago
at Cognizant in Augusta, Maine, United States Job Description Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. **...
RemoteSenior Technical Support Specialist
- Maine State Government
- Augusta, ME (14 miles from Waterville, ME)
- 6 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 6 days ago
If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM...
In PersonSr Tech Support Engineer MI -1
- FUJIFILM
- Augusta, ME (14 miles from Waterville, ME)
- 6 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 6 days ago
at FUJIFILM in Augusta, Maine, United States Job Description Position Overview The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our...
In Person- RSU 18
- Oakland, ME (11 miles from Waterville, ME)
- 15 days ago
- Oakland, ME (11 miles from Waterville, ME)
- 15 days ago
Position Overview RSU 18 is looking for a dedicated and detail-oriented Technology Support Specialist to support and maintain our fleet of iPads used by elementary teachers and students. This role...
In Person- ASM Research, An Accenture Federal Services Compan
- Augusta, ME (14 miles from Waterville, ME)
- 22 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 22 days ago
at ASM Research, An Accenture Federal Services Compan in Augusta, Maine, United States Job Description Position Overview Cyber Support Specialist a key role in supporting cybersecurity activities...
In PersonLead Analyst - Database Support
- Iberdrola
- Augusta, ME (14 miles from Waterville, ME)
- 23 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 23 days ago
Job Title: Lead Analyst - Database Support SQL Server DBA Department: Infrastructure Middleware & DB Reports to: Supervisor - Infrastructure Middleware & DB Location: In Office, Augusta ME The...
In PersonCloud Support Engineer II/Azure VMware Solution Operations Support Specialist
- ASM Research, An Accenture Federal Services Compan
- Augusta, ME (14 miles from Waterville, ME)
- 28 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 28 days ago
at ASM Research, An Accenture Federal Services Compan in Augusta, Maine, United States Job Description Seeking skilled professionals to join our Azure VMware Solution ( AVS ) operations support...
In Person- Maine Judicial Branch
- Augusta, ME (14 miles from Waterville, ME)
- 30+ days ago
- Augusta, ME (14 miles from Waterville, ME)
- 30+ days ago
Handles inventory control and procurement activities as directed by the Help Desk Support Lead. May occasionally include site visits as necessary....
In Person- Cayuse Holdings
- Augusta, ME (14 miles from Waterville, ME)
- 30+ days ago
- Augusta, ME (14 miles from Waterville, ME)
- 30+ days ago
at Cayuse Holdings in Augusta, Maine, United States Job Description Overview JOB TITLE : Service Desk Agent CAYUSE COMPANY : Cayuse Commercial Services LOCATION Remote SALARY : $19.50-20.50...
In Person- Albertsons Company Inc.
- Augusta, ME (14 miles from Waterville, ME)
- 30+ days ago
- Augusta, ME (14 miles from Waterville, ME)
- 30+ days ago
Field PC Technician III About the company Albertsons Companies is at the forefront of the revolution in retail Albertsons Companies is pleased to announce an exciting opportunity for a Service and...
In Person- Cayuse Holdings
- Augusta, ME (14 miles from Waterville, ME)
- 45+ days ago
- Augusta, ME (14 miles from Waterville, ME)
- 45+ days ago
. + Diagnose, troubleshoot, and resolve technical issues related to hardware, software, operating systems, and basic network connectivity. + Accurately log all incidents, service requests, and resolutions...
In PersonAI Technology Support Engineer/Analyst
- Amentum
- Augusta, ME (14 miles from Waterville, ME)
- 45+ days ago
- Augusta, ME (14 miles from Waterville, ME)
- 45+ days ago
at Amentum in Augusta, Maine, United States Job Description Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to...
In Person- Teradata
- Augusta, ME (14 miles from Waterville, ME)
- 45+ days ago
- Augusta, ME (14 miles from Waterville, ME)
- 45+ days ago
systems - Experience with public cloud platforms such as AWS, Azure, or Google Cloud, and/or private cloud infrastructure (e.g., VMware) - Familiarity with the broader Teradata ecosystem and data integration...
In PersonDemographic Data for Waterville, ME
Moving to Waterville, ME? Find some basic demographic data about Waterville, ME below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Waterville, ME
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Waterville, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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