Help Desk Technician Jobs in Waterboro, ME
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Business Unit Application Support Analyst III (US)
- South Portland, ME (22 miles from Waterboro, ME)
- 1 hour ago
- South Portland, ME (22 miles from Waterboro, ME)
- 1 hour ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Apple Genius - IT Support Technician
- South Portland, ME (22 miles from Waterboro, ME)
- 2 days ago
- South Portland, ME (22 miles from Waterboro, ME)
- 2 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
- Kennebunk, ME (14 miles from Waterboro, ME)
- 11 days ago
- Kennebunk, ME (14 miles from Waterboro, ME)
- 11 days ago
desk support and Level 1 technical troubleshooting Proficiency in Microsoft Office and Microsoft 365 applications Strong problem-solving skills and ability to communicate technical concepts clearly...
IT Operations Analyst (Level 1 Tech Support)
- Kennebunk, ME (14 miles from Waterboro, ME)
- 12 days ago
- Kennebunk, ME (14 miles from Waterboro, ME)
- 12 days ago
desk support, Microsoft office, Microsoft 365, level 1 tech support Top Skills Details Help desk, Help desk support, Microsoft office, Microsoft 365 Additional Skills & Qualifications Ability to come...
Experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user, and server web-related applications)....
Technical Support Engineer- Clean Energy
- South Portland, ME (22 miles from Waterboro, ME)
- 25 days ago
- South Portland, ME (22 miles from Waterboro, ME)
- 25 days ago
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the...
- Wells, ME (17 miles from Waterboro, ME)
- 30+ days ago
- Wells, ME (17 miles from Waterboro, ME)
- 30+ days ago
Knowledge of operating systems on PCs and servers. Knowledge of computer hardware and software and the ability to install them. Knowledge of proper computer system data security/backup procedures....
- South Portland, ME (22 miles from Waterboro, ME)
- 60+ days ago
- South Portland, ME (22 miles from Waterboro, ME)
- 60+ days ago
HYRBID SCHEDULE - WILL GO IN TO OFFICE 3x PER WEEK SHIFT - MONDAY TO FRIDAY 8 AM to 5 PM EST! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid...
Demographic Data for Waterboro, ME
Moving to Waterboro, ME? Find some basic demographic data about Waterboro, ME below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Waterboro, ME
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Waterboro, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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