Help Desk Technician Jobs in Oakland, ME
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Pittsfield, ME (23 miles from Oakland, ME)
- 18 hours ago
- Pittsfield, ME (23 miles from Oakland, ME)
- 18 hours ago
at Cianbro in Pittsfield, Maine, United States Job Description As an IT Support Analyst at The Cianbro Companies, you will help team members in diverse roles in our businesses across the nation...
- Augusta, ME (13 miles from Oakland, ME)
- 18 hours ago
- Augusta, ME (13 miles from Oakland, ME)
- 18 hours ago
Skills Help desk support, Help desk, Service desk, Windows OS, Troubleshooting, Customer service, Phone support, Technical support Top Skills Details Help desk support,Help desk,Service desk,Windows...
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates, as necessary....
Information System Support Specialist - Client Technology Services
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
system administration responsibilities....
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary....
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
The individual will uninstall, repair, or update software and operating systems. The individual will perform advanced troubleshooting and remediation via remote support....
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
The individual will uninstall, repair, or update software and operating systems. The individual will perform advanced troubleshooting and remediation via remote support....
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
The individual will uninstall, repair, or update software and operating systems. The individual will perform advanced troubleshooting and remediation via remote support....
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary....
Help Desk Analyst - $ 34 CTC - 100% ONSITE
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary....
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary....
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
Help Desk Support Work Location: 100% Onsite : 101 Hospital St Augusta, ME Top 3 Skills: 1 to 3 years of experience in a similar role Experience with Windows OS Must have strong written and verbal communication...
Desktop Support &Strong Customer service (Client Technologies Specialist) - Need local to Maine
- Augusta, ME (13 miles from Oakland, ME)
- 2 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 2 days ago
The individual will uninstall, repair, or update software and operating systems. The individual will perform advanced troubleshooting and remediation via remote support....
Sr. Technical Support Specialist - Cloud Center of Excellence
- Augusta, ME (13 miles from Oakland, ME)
- 6 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 6 days ago
OFFICE OF INFORMATION TECHNOLOGY - MAINE IT CLOUD CENTER OF EXCELLENCE Opening Date: April 24, 2025 Closing Date: May 8, 2025 Job Class Code: 0871 Grade: 29 Salary: $71,616.48 -...
Help Desk Analyst - Tier 1 (Night)
- Augusta, ME (13 miles from Oakland, ME)
- 7 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 7 days ago
Systems + Microsoft Office + Network Connectivity + Print Services + E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain calm...
Demographic Data for Oakland, ME
Moving to Oakland, ME? Find some basic demographic data about Oakland, ME below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Oakland, ME
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Oakland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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