Help Desk Technician Jobs in Freeport, ME
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Service Desk Specialist - Temporary
- Tyler Technologies
- Yarmouth, ME (6 miles from Freeport, ME)
- 12 days ago
- Yarmouth, ME (6 miles from Freeport, ME)
- 12 days ago
systems, PCs, printers and other hardware Ability to prioritize and complete multiple tasks in a fast paced, technical environment Excellent customer service, organizational, interpersonal and communication...
In Person TemporaryMultimedia Technology Support Specialist
- University of New England
- Portland, ME (16 miles from Freeport, ME)
- 27 days ago
- Portland, ME (16 miles from Freeport, ME)
- 27 days ago
The Multimedia Technology Support Specialist is responsible for providing comprehensive audio-visual support for classroom activities, departmental functions, and routine meetings and events...
In Person- Bates College
- Lewiston, ME (15 miles from Freeport, ME)
- 30+ days ago
- Lewiston, ME (15 miles from Freeport, ME)
- 30+ days ago
Additional Job Functions: Communicates critical information concerning system interruptions and problems to Help Desk Support staff and other groups within ILS....
In PersonTechnical Support Representative
- Generac Power Systems
- South Portland, ME (19 miles from Freeport, ME)
- 30+ days ago
- South Portland, ME (19 miles from Freeport, ME)
- 30+ days ago
at Generac Power Systems in South Portland, Maine, United States Job Description We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years...
In PersonField PC Technician III About the company Albertsons Companies is at the forefront of the revolution in retail Albertsons Companies is pleased to announce an exciting opportunity for a Service and...
In Person- Dead River
- South Portland, ME (19 miles from Freeport, ME)
- 30+ days ago
- South Portland, ME (19 miles from Freeport, ME)
- 30+ days ago
Position Summary: The Help Desk Technician provides front-line support for company users of computers, smartphones, printers, IP phones, and other devices....
In Person- Nokia
- Poland, ME (18 miles from Freeport, ME)
- 45+ days ago
- Poland, ME (18 miles from Freeport, ME)
- 45+ days ago
Location: Poland, Krakow Come and join us as a Technical Support Engineer in the NMSON Technical Support team! We're a part of Global Services Delivery and we serve as the expert technical...
In Person- Broad River Furniture
- South Portland, ME (19 miles from Freeport, ME)
- 60+ days ago
- South Portland, ME (19 miles from Freeport, ME)
- 60+ days ago
Job DetailsJob Location: SOUTH PORTLAND Store - South Portland, ME 04106Help Desk Analyst CULTURE SNAPSHOT Broad River Retail is an organization of integrity, diversity and culture working...
HybridDemographic Data for Freeport, ME
Moving to Freeport, ME? Find some basic demographic data about Freeport, ME below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Freeport, ME
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Freeport, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »