Help Desk Technician Jobs in Bangor, ME
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Brewer, ME (6 miles from Bangor, ME)
- 6 days ago
- Brewer, ME (6 miles from Bangor, ME)
- 6 days ago
Experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems....
Job Description: ***Crop to Crop resumes are accepted Work Location: 100% Onsite - 354 Hogan Road, Bangor, ME 04401 The Maine Community College System (MCCS) is looking for a full-time Helpdesk...
Experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems....
Desktop Support Technician Apex Systems Today Unspecified Early Career (2+ yrs experience) $40,000 - $50,000 No Traveling IT - Support Bangor, ME (ON-SITE/OFFICE) Apex Systems is looking to hire a...
About the IT team: Do you enjoy working on an energetic and innovative team? At Bangor Savings Bank we are hiring an IT Helpdesk customer service representative to join the growing and talented...
FUNCTION: Reporting directly to the IT Support Services Manager, the IT Support Technician is responsible for supporting and maintaining all desktops systems, client applications and peripherals...
Desktop Support Technician II US Job details Posted 27 March 2025 Location Bangor, ME 04401 Job type Permanent Reference 958717 Job description Job Responsibilities: Responsibilities: Images,...
Desktop Support Technician II Job Description Title: Desktop Support Technician II Location: Bangor, ME, USA, 04401 (Onsite) Duration: 4 months (Contract to Hire) Shift Hours: M-F 8 am-5 PM Notes:...
Our client is looking for a Desktop Support Technician for a 3-month contract in Bangor, ME 04401. Applicants must be currently authorized to work in the US on a full-time basis now and in the...
Demographic Data for Bangor, ME
Moving to Bangor, ME? Find some basic demographic data about Bangor, ME below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Bangor, ME
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Bangor, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »