Help Desk Technician Jobs in Louisiana
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
NESD Help Desk Agent II - $24/hr - Bossier City
- Bossier City, LA
- 1 day ago
- Bossier City, LA
- 1 day ago
Our work depends on a Help Desk Technician II joining our team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our Bossier City, LA facility....
NESD Help Desk Agent II - $25/hr - New Orleans
- New Orleans, LA
- 30+ days ago
- New Orleans, LA
- 30+ days ago
Our work depends on a Help Desk Technician II joining our team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our New Orleans, LA facility....
systems and ability to develop and debug simple shell scripts + Experience in designing and supporting integration solutions involving on-premise and cloud components + Understanding of different security...
Remote Work. + Must successfully pass a drug screen + Must be a U.S Citizen **Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality technical support to our end users....
Remote WorkSenior End User Technical Support Analyst The scope of the proposed services will include the following: Microsoft Hyper=V Management Microsoft Windows Server Operating Systems (to include Active Directory...
Senior Data Center Technical Support Analyst
- Baton Rouge, LA
- 21 hours ago
- Baton Rouge, LA
- 21 hours ago
Microsoft Windows Server Operating Systems (to include Domain Services) 11. User Profile analysis and migration. Desktop and Mobile Device imaging and user transition....
Client Services Technical Support Analyst A recognized entertainment organization in California is currently seeking a new Client Services Technical Support Analyst to join their team on a...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Professional experience with Windows based operating systems including installation, system administration or troubleshooting....
Load appropriate software packages such as operating systems, networking components and office applications. Provide telephone, in-person and online support to end-users....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Support for operating system, base load software, MS Office suite and other business applications Support for all IT related hardware (computers, servers, network devices and printers) Support for the...
Xavier University of Louisiana is accepting applications for an IT Network Support Specialist. The IT Network Specialist should be an experienced Network Specialist with prior work experience in a...
NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the...
IT Network Support Specialist I Xavier University of Louisiana
- New Orleans, LA
- 6 days ago
- New Orleans, LA
- 6 days ago
Job Summary: Xavier University of Louisiana is accepting applications for an IT Network Support Specialist. The IT Network Specialist should be an experienced Network Specialist with prior work...
Demographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Louisiana
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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