Help Desk Technician Jobs in Louisiana

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 69 Jobs

NESD Help Desk Agent II - $24/hr - Bossier City

  • Bossier City, LA
  • 30+ days ago
  • Bossier City, LA
  • 30+ days ago

Our work depends on a Help Desk Technician II joining our team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our Bossier City, LA facility....

NESD Help Desk Agent II - $25/hr - New Orleans

  • New Orleans, LA
  • 60+ days ago
  • New Orleans, LA
  • 60+ days ago

Our work depends on a Help Desk Technician II joining our team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our New Orleans, LA facility....

IT Client Support Specialist

  • Lake Charles, LA
  • 16 hours ago
  • Lake Charles, LA
  • 16 hours ago

Position/Application Information McNeese State University is accepting internal * applications to fill the position of IT Client Support Specialist in the Office of Information Technology. This is...

IT Support Technician

  • Shreveport, LA
  • 20 hours ago
  • Shreveport, LA
  • 20 hours ago

Qualifications KNOWLEDGE / SKILLS / ABILITIES: Associate's degree inputer science,puter information systems or related field, and At least three (3) years of experience in help desk support, or an equivalentbination...

Computer Technician Intern

  • Lafayette, LA
  • 21 hours ago
  • Lafayette, LA
  • 21 hours ago

Current and valid state-issued driver's license determined by appropriate state requirements required Possess intermediate knowledge of the Windows, Chrome, IOS operating systems....

Desktop Support

  • Baton Rouge, LA
  • 2 days ago
  • Baton Rouge, LA
  • 2 days ago

Strong knowledge of Windows and/or macOS operating systems. Familiarity with Active Directory, Office 365, and remote support tools....

Level 2 Help Desk Engineer

  • Shreveport, LA
  • 2 days ago
  • Shreveport, LA
  • 2 days ago

Shreveport, LA company hiring IT Help Desk Engineers paying $70K doe. This position goes directly onto the companys payroll! Focuses on advanced troubleshooting, ticket management, system...

Technical Support Engineer

  • Baton Rouge, LA
  • 3 days ago
  • Baton Rouge, LA
  • 3 days ago

Location:** Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $106.2K $124.7K Offers Equity _At Confluent, we are...

EUC technician/Site IT Support

  • Shreveport, LA
  • 4 days ago
  • Shreveport, LA
  • 4 days ago

Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and...

Help Desk Agent

  • Baton Rouge, LA
  • 4 days ago
  • Baton Rouge, LA
  • 4 days ago

Overview** **Job Title:** Help Desk Analyst **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** Help Desk Agent provides customer...

Senior Service Desk Agent

  • Baton Rouge, LA
  • 4 days ago
  • Baton Rouge, LA
  • 4 days ago

Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $23-$27 per hour **The Work** The Senior Service Desk Agent...

Level 1 IT Support Technician

  • Shreveport, LA
  • 4 days ago
  • Shreveport, LA
  • 4 days ago

systems....

Tech Support Specialist

  • Lake Charles, LA
  • 5 days ago
  • Lake Charles, LA
  • 5 days ago

Work Place Flexibility: Hybrid Legal Entity: Entergy Services, Inc.-ESI (OLD) At Entergy, weve been planning for the future for more than 100 years. Weve experienced a lot of change, generating...

Sr. Telecom Support Engineer

  • Baton Rouge, LA
  • 5 days ago
  • Baton Rouge, LA
  • 5 days ago

You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in todays hyperconnected world....

Remote Work

Design Support Engineer

  • Baton Rouge, LA
  • 5 days ago
  • Baton Rouge, LA
  • 5 days ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...

Demographic Data for Louisiana

Moving to Louisiana? Find some basic demographic data about Louisiana below.


Local
National
4,657,278
106,764

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Louisiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Louisiana offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Louisiana
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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