Help Desk Technician Jobs in Louisiana
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
We are looking for motivated PC Technicians on an 8 week contract (to start) to help support various projects in New Orleans, LA. This team is responsible for project based work such as hardware...
The scope of the proposed services will include the following: Responsible for advanced field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems...
IT Statewide Technical Support Analyst 1-3 (AD/SH)
- Baton Rouge, LA
- 3 days ago
- Baton Rouge, LA
- 3 days ago
The Division of Administration/Office of Technology Services has a vacancy. This position is located in the End User Computing Section. Req. 206787 This vacancy will be filled by new hire or by...
The scope of the proposed services will include the following: Responsible for basic field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems...
systems....
The Help Desk Analyst 1 provides primary support services to internal users by effectively troubleshooting, diagnosing and resolving user issues and work requests in accordance with service level...
End User Technical Support Analyst - EUTSA 25-20950
- Baton Rouge, LA
- 6 days ago
- Baton Rouge, LA
- 6 days ago
Title: End User Technical Support Analyst Location: Multiple On-Site Facilities within a region, subject to change, LA Duration: 4 Years Job Description: We are seeking an End User Technical...
Sr. End User Technical Support Analyst - EUTSA 25-20949
- Baton Rouge, LA
- 6 days ago
- Baton Rouge, LA
- 6 days ago
Title: Senior End User Technical Support Analyst Location: Multiple On-Site Facilities within a Region, Subject to Change, LA Duration: 4 Years Job Description: We are seeking a Senior End User...
About Operations Technology Solutions (OTS) Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands...
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Job...
systems....
systems....
Epic Certified Willow Inpatient Support Specialist
- New Orleans, LA
- 8 days ago
- New Orleans, LA
- 8 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Extensive knowledge of desktop operating systems, including Windows and Mac OS. Experience with cloud services, such as Microsoft 365....
- New Orleans, LA
- 9 days ago
- New Orleans, LA
- 9 days ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Demographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Louisiana
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- DHCP
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Microsoft Active Directory
- Customer Support
- Resolution
- Information Technology
- Installation
- Problem Resolution
- General Repair
- Engineering
- Microsoft Office 365
- Technical Support
- Networking
- Affirmative Action
- Microsoft Windows
- Troubleshooting
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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