Help Desk Technician Jobs in Louisiana

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 64 Jobs

PC Technician

  • New Orleans, LA
  • 2 days ago
  • New Orleans, LA
  • 2 days ago

We are looking for motivated PC Technicians on an 8 week contract (to start) to help support various projects in New Orleans, LA. This team is responsible for project based work such as hardware...

Senior Help Desk Analyst

  • Baton Rouge, LA
  • 2 days ago
  • Baton Rouge, LA
  • 2 days ago

The scope of the proposed services will include the following: Responsible for advanced field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems...

IT Statewide Technical Support Analyst 1-3 (AD/SH)

  • Baton Rouge, LA
  • 3 days ago
  • Baton Rouge, LA
  • 3 days ago

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the End User Computing Section. Req. 206787 This vacancy will be filled by new hire or by...

End User Technical Support Analyst (Mid)

  • LA
  • 4 days ago
  • LA
  • 4 days ago

The scope of the proposed services will include the following: Responsible for basic field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems...

End User Technical Support Analyst (Senior)

  • Baton Rouge, LA
  • 5 days ago
  • Baton Rouge, LA
  • 5 days ago

systems....

Help Desk Technician 1

  • Baton Rouge, LA
  • 5 days ago
  • Baton Rouge, LA
  • 5 days ago

The Help Desk Analyst 1 provides primary support services to internal users by effectively troubleshooting, diagnosing and resolving user issues and work requests in accordance with service level...

End User Technical Support Analyst - EUTSA 25-20950

  • Baton Rouge, LA
  • 6 days ago
  • Baton Rouge, LA
  • 6 days ago

Title: End User Technical Support Analyst Location: Multiple On-Site Facilities within a region, subject to change, LA Duration: 4 Years Job Description: We are seeking an End User Technical...

Sr. End User Technical Support Analyst - EUTSA 25-20949

  • Baton Rouge, LA
  • 6 days ago
  • Baton Rouge, LA
  • 6 days ago

Title: Senior End User Technical Support Analyst Location: Multiple On-Site Facilities within a Region, Subject to Change, LA Duration: 4 Years Job Description: We are seeking a Senior End User...

IT Support Engineer II, OTS

  • Shreveport, LA
  • 6 days ago
  • Shreveport, LA
  • 6 days ago

About Operations Technology Solutions (OTS) Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands...

Help Desk Support Analyst

  • Bossier City, LA
  • 7 days ago
  • Bossier City, LA
  • 7 days ago

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Job...

Technical Support Analyst

  • Baton Rouge, LA
  • 8 days ago
  • Baton Rouge, LA
  • 8 days ago

systems....

Sr End User Technical Support Analyst

  • Baton Rouge, LA
  • 8 days ago
  • Baton Rouge, LA
  • 8 days ago

systems....

Epic Certified Willow Inpatient Support Specialist

  • New Orleans, LA
  • 8 days ago
  • New Orleans, LA
  • 8 days ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...

Systems and End-User Support Specialist

  • Baton Rouge, LA
  • 9 days ago
  • Baton Rouge, LA
  • 9 days ago

Extensive knowledge of desktop operating systems, including Windows and Mac OS. Experience with cloud services, such as Microsoft 365....

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...

Demographic Data for Louisiana

Moving to Louisiana? Find some basic demographic data about Louisiana below.


Local
National
4,657,278
106,764

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Technician Interview MCQ
Are you ready to ace your IT Help Desk Technician interview? This comprehensive practice test is designed to help you prepare with over 150+ real-world questions and detailed explanations covering...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Technician Jobs in Louisiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Louisiana offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Louisiana
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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