Help Desk Technician Jobs in Louisiana
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
NESD Help Desk Agent II - $24/hr - Bossier City
- Bossier City, LA
- 45+ days ago
- Bossier City, LA
- 45+ days ago
Our work depends on a Help Desk Technician II joining our team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our Bossier City, LA facility....
IT Field Services Technician/Desktop Support Specialist
- Baton Rouge, LA
- 13 hours ago
- Baton Rouge, LA
- 13 hours ago
systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved....
Work scope includes desktop and laptop computer hardware on the Business LAN and for Refinery Product Control Laboratories; Microsoft operating system software and configuration; application software...
Location: On site at location listed in job posting Weekly Scheduled Hours: Monday - Friday 9am-6pm ET Summary The Level 1 Help Desk Technician is responsible for providing technical support for First...
Install, configure, and update operating systems (Windows, macOS, Linux) and drivers. Perform routine maintenance, including cleaning, calibration, and software updates....
Eurofins Central Analytical Labs is searching for an IT Operations Support Specialist in New Orleans, LA. IT Operations Support Specialist responsibilities include, but are not limited to, the...
Title : Help Desk Technician Location : Baton Rouge, LA Duration : 6 months contract-to-hire Pay : $20-$30hr (depending on experience) Required Skills & Experience: -2-5 years of relevant support experience...
Skills and Requirements -2-5 years of relevant support experience -Experience with Active Directory, Office 365 administration, Office 365 application suite, and Windows 10 operating systems -Advanced...
systems....
Remote WorkJOB SUMMARY: The Tech Support Specialist I, II is an integral part of the continued stability and growth of REV by serving as a front-line representative of the REV brand. The Tech Support...
Entry Level Printer Tech/ Desktop Support /Fort Polk, LA
- Fort Polk, LA
- 5 days ago
- Fort Polk, LA
- 5 days ago
We have Entry-Level Printer Tech/Desktop Support position available. This position will involve installing new printers and provide maintenance on current printers. You will troubleshoot and...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Overview Provides timely and courteous service to internal and external clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to...
TEKsystems is seeking an Enterprise Service Desk Sr to support a federal government client on site in New Orleans, LA. Qualified candidates will have an active secret clearance, valid CompTIA...
Demographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Louisiana
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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