Help Desk Technician Jobs in Saint Gabriel, LA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- LWCC
- Baton Rouge, LA (14 miles from Saint Gabriel, LA)
- 5 days ago
- Baton Rouge, LA (14 miles from Saint Gabriel, LA)
- 5 days ago
Help Desk Analyst Req #147 Louisiana Workers' Compensation Corporation, 2237 S. Acadian Thruway, Baton Rouge, Louisiana, United States of America Apply Share Job Description Posted Wednesday, May...
In PersonIT Support Associate II, Ops Tech Solutions (OTS)
- Amazon.com, Inc.
- Baton Rouge, LA (14 miles from Saint Gabriel, LA)
- 8 days ago
- Baton Rouge, LA (14 miles from Saint Gabriel, LA)
- 8 days ago
systems support experience or equivalent experience Preferred Qualifications CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In Person- TATA Consultancy Services
- Saint Gabriel, LA
- 30+ days ago
- Saint Gabriel, LA
- 30+ days ago
Must Have Technical/Functional Skill Good knowledge about Laptop/Desktop device management and troubleshooting for operating System Troubleshooting Audio/Video devices in meeting rooms Management and...
In Person- Eatel
- Gonzales, LA (10 miles from Saint Gabriel, LA)
- 30+ days ago
- Gonzales, LA (10 miles from Saint Gabriel, LA)
- 30+ days ago
JOB SUMMARY: The Tech Support Specialist I, II is an integral part of the continued stability and growth of REV by serving as a front-line representative of the REV brand. The Tech Support...
Remote- ISC Constructors LLC
- Baton Rouge, LA (14 miles from Saint Gabriel, LA)
- 45+ days ago
- Baton Rouge, LA (14 miles from Saint Gabriel, LA)
- 45+ days ago
Familiarity with Microsoft 365 applications and Windows operating systems. Basic understanding of networking concepts preferred. CompTIA A+ certification is a plus....
In PersonIT Technical Support - Coordinator 1
- University of New Orleans
- Baton Rouge, LA (14 miles from Saint Gabriel, LA)
- 60+ days ago
- Baton Rouge, LA (14 miles from Saint Gabriel, LA)
- 60+ days ago
Professional experience with Windows based operating systems including installation, system administration or troubleshooting....
In PersonDemographic Data for Saint Gabriel, LA
Moving to Saint Gabriel, LA? Find some basic demographic data about Saint Gabriel, LA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Saint Gabriel, LA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Saint Gabriel, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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