Help Desk Technician Jobs in Livingston, LA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-4 of 4 Jobs

Client Services Technical Support Analyst

  • Central, LA (24 miles from Livingston, LA)
  • 1 day ago
  • Central, LA (24 miles from Livingston, LA)
  • 1 day ago

Client Services Technical Support Analyst A recognized entertainment organization in California is currently seeking a new Client Services Technical Support Analyst to join their team on a...

Sr. Support Engineer

  • Central, LA (24 miles from Livingston, LA)
  • 7 days ago
  • Central, LA (24 miles from Livingston, LA)
  • 7 days ago

systems, A+ certification, MacOS support training - Experience working projects and mentoring team members - Team focused, customer service mentality with a resourceful nature that can dig to solve...

Network Support Specialist

  • Livingston, LA
  • 7 days ago
  • Livingston, LA
  • 7 days ago

systems, server install, support, backups and imaging Industry based certification Duties include, but are not limited to, maintaining network servers and systems, maintaining user access and security...

Desktop Analyst

  • Garyville, LA (20 miles from Livingston, LA)
  • 45+ days ago
  • Garyville, LA (20 miles from Livingston, LA)
  • 45+ days ago

Work scope includes desktop and laptop computer hardware on the Business LAN and for Refinery Product Control Laboratories; Microsoft operating system software and configuration; application software...

Demographic Data for Livingston, LA

Moving to Livingston, LA? Find some basic demographic data about Livingston, LA below.

Local
National
11,966
128
Medium/Sm

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Technician Jobs in Livingston, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Livingston, LA offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Livingston, LA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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