Help Desk Technician Jobs in Haughton, LA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Customer Support Engineer II - Bossier
- Maryland Live! Casino & Hotel
- Bossier City, LA (9 miles from Haughton, LA)
- 5 days ago
- Bossier City, LA (9 miles from Haughton, LA)
- 5 days ago
External Job Title Customer Support Engineer II - Bossier Overview Why We Need Your Talents: At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our...
In PersonIT Support Representative (Louisiana Only)
- Louisiana Health Service & Indemnity Company
- Haughton, LA
- 13 days ago
- Haughton, LA
- 13 days ago
We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to...
In Person- Murtech Staffing & Solutions
- Shreveport, LA (13 miles from Haughton, LA)
- 26 days ago
- Shreveport, LA (13 miles from Haughton, LA)
- 26 days ago
Contract Desktop support Technician Posted on 06 May 26 by Andy Ringer Shreveport, LA 71129 $21.00 - $ Job Description Desktop Support Technician Location: Shreveport, LA 71129 Pay Rate: $21.00/HR...
In PersonCustomer Support Engineer I (IT)- LA
- Maryland Live! Casino & Hotel
- Bossier City, LA (9 miles from Haughton, LA)
- 45+ days ago
- Bossier City, LA (9 miles from Haughton, LA)
- 45+ days ago
External Job Title Customer Support Engineer I (IT)- LA Overview Why We Need Your Talents: At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success...
In PersonIS Business Support Specialist I - IM Business
- CHRISTUS Health
- Shreveport, LA (13 miles from Haughton, LA)
- 60+ days ago
- Shreveport, LA (13 miles from Haughton, LA)
- 60+ days ago
Summary: The IS Business Support Specialist I serves as a liaison between Information Services (IS), system end-users (customers), operational leaders, additional support resources, and vendors,...
In Person- Morris & Dickson
- Shreveport, LA (13 miles from Haughton, LA)
- 90+ days ago
- Shreveport, LA (13 miles from Haughton, LA)
- 90+ days ago
Strong understanding of Windows 10/11 operating systems. Basic knowledge of networking concepts (DNS, DHCP, IP addressing). Familiarity with hardware components and PC troubleshooting techniques....
In PersonDemographic Data for Haughton, LA
Moving to Haughton, LA? Find some basic demographic data about Haughton, LA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Haughton, LA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Haughton, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »