Help Desk Technician Jobs in Gonzales, LA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 17 Jobs

Desktop Analyst

  • Garyville, LA (19 miles from Gonzales, LA)
  • 6 hours ago
  • Garyville, LA (19 miles from Gonzales, LA)
  • 6 hours ago

Work scope includes desktop and laptop computer hardware on the Business LAN and for Refinery Product Control Laboratories; Microsoft operating system software and configuration; application software...

IT Field Services Technician/Desktop Support Specialist

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 1 day ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 1 day ago

systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved....

Desktop Analyst

  • Garyville, LA (19 miles from Gonzales, LA)
  • 1 day ago
  • Garyville, LA (19 miles from Gonzales, LA)
  • 1 day ago

Work scope includes desktop and laptop computer hardware on the Business LAN and for Refinery Product Control Laboratories; Microsoft operating system software and configuration; application software...

Computer Technician

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 2 days ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 2 days ago

Install, configure, and update operating systems (Windows, macOS, Linux) and drivers. Perform routine maintenance, including cleaning, calibration, and software updates....

Help Desk Technician

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 4 days ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 4 days ago

Title : Help Desk Technician Location : Baton Rouge, LA Duration : 6 months contract-to-hire Pay : $20-$30hr (depending on experience) Required Skills & Experience: -2-5 years of relevant support experience...

Onsite IT Help Desk Technician

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 4 days ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 4 days ago

Skills and Requirements -2-5 years of relevant support experience -Experience with Active Directory, Office 365 administration, Office 365 application suite, and Windows 10 operating systems -Advanced...

PT - Tech Support Specialist

  • Gonzales, LA
  • 5 days ago
  • Gonzales, LA
  • 5 days ago

JOB SUMMARY: The Tech Support Specialist I, II is an integral part of the continued stability and growth of REV by serving as a front-line representative of the REV brand. The Tech Support...

Help Desk Analyst - Tier 1.5

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 6 days ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 6 days ago

Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...

Help Desk Analyst - Tier 1 (Day)

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 6 days ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 6 days ago

Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...

Individual Placement and Support Specialist (IPS) - Employment Services

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 8 days ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 8 days ago

The Individual Placement and Support (IPS) Specialist plays a vital role within the Mental Health Outpatient Program by delivering client-centered, recovery-focused employment services using the...

Senior Endpoint and Virtual Desktop Engineer

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 10 days ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 10 days ago

The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...

Help Desk Technician 1

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 17 days ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 17 days ago

['Franciscan Missionaries of Our Lady Health System', '3.8', 'Help Desk Technician 1', 'Apply on employer site', 'Apply now', 'Baton Rouge, LA', '', '$42K - $63K', '\xa0', '(Glassdoor est.)'][]...

IT Help Desk

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 20 days ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 20 days ago

Essential Duties & Responsibilities: Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a...

Technical Support Analyst (IT Analyst 1)

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 90+ days ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 90+ days ago

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application...

Senior Support Engineer II

  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 30+ days ago
  • Baton Rouge, LA (21 miles from Gonzales, LA)
  • 30+ days ago

EDB Senior Support Engineer II in Baton Rouge , Louisiana A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...

Remote Work

Demographic Data for Gonzales, LA

Moving to Gonzales, LA? Find some basic demographic data about Gonzales, LA below.

Local
National
47,332
1,158
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Technician Jobs in Gonzales, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Gonzales, LA offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Gonzales, LA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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