Help Desk Technician Jobs in Garyville, LA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Livingston, LA (20 miles from Garyville, LA)
- 7 days ago
- Livingston, LA (20 miles from Garyville, LA)
- 7 days ago
systems, server install, support, backups and imaging Industry based certification Duties include, but are not limited to, maintaining network servers and systems, maintaining user access and security...
- Thibodaux, LA (23 miles from Garyville, LA)
- 10 days ago
- Thibodaux, LA (23 miles from Garyville, LA)
- 10 days ago
Computer Support Associate/ Infrastructure Analyst Pay rate: $26 per hour Duration: 1 year W2 contract only (No C2C) Location- Thibodaux, LA To provide onsite deskside Tier 2 support to the...
- Thibodaux, LA (23 miles from Garyville, LA)
- 11 days ago
- Thibodaux, LA (23 miles from Garyville, LA)
- 11 days ago
Job Title: Computer Support Associate/ Infrastructure Analyst Pay rate: $26 per hour Duration: 1 year W2 contract only (No C2C) Location- Thibodaux, LA To provide onsite deskside Tier 2 support to...
- Thibodaux, LA (23 miles from Garyville, LA)
- 18 days ago
- Thibodaux, LA (23 miles from Garyville, LA)
- 18 days ago
Seeking a Computer Support Specialist to provide onsite deskside Tier 2 support and manage hardware/software issues ensuring customer satisfaction. Job Requirements: 1 year or more IT technical...
Work scope includes desktop and laptop computer hardware on the Business LAN and for Refinery Product Control Laboratories; Microsoft operating system software and configuration; application software...
Demographic Data for Garyville, LA
Moving to Garyville, LA? Find some basic demographic data about Garyville, LA below.
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Salary for Help Desk Technician Jobs in Garyville, LA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Garyville, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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