Help Desk Technician Jobs in Central, LA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Technical Support Engineer, MI II (Tier II)
- Baton Rouge, LA (1 mile from Central, LA)
- moments ago
- Baton Rouge, LA (1 mile from Central, LA)
- moments ago
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
Help Desk Analyst - Tier 1 (Swing)
- Baton Rouge, LA (1 mile from Central, LA)
- 1 hour ago
- Baton Rouge, LA (1 mile from Central, LA)
- 1 hour ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
- Baton Rouge, LA (1 mile from Central, LA)
- 1 hour ago
- Baton Rouge, LA (1 mile from Central, LA)
- 1 hour ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Senior Endpoint and Virtual Desktop Engineer
- Baton Rouge, LA (1 mile from Central, LA)
- 1 hour ago
- Baton Rouge, LA (1 mile from Central, LA)
- 1 hour ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Sr Technical Support, Medical Imaging (EHR, HL7, DB - SQL or Oracle)
- Baton Rouge, LA (1 mile from Central, LA)
- 1 hour ago
- Baton Rouge, LA (1 mile from Central, LA)
- 1 hour ago
Position Overview** The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...
Help Desk Analyst - Tier 1 (Night)
- Baton Rouge, LA (1 mile from Central, LA)
- 2 hours ago
- Baton Rouge, LA (1 mile from Central, LA)
- 2 hours ago
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Data Center Technical Support(Microsoft Hyper-V,VMWare,Windows Server OS,Network Design)
- Baton Rouge, LA (1 mile from Central, LA)
- 5 hours ago
- Baton Rouge, LA (1 mile from Central, LA)
- 5 hours ago
Mandatory Skills: Microsoft Hyper-V, VMWare, and/or Citrix XenCenter Virtual Suites Microsoft Windows Server Operating Systems (to include Domain Services) Desirable Skills: User Profile analysis and...
Senior End User Technical Support Analyst
- Baton Rouge, LA (1 mile from Central, LA)
- 1 day ago
- Baton Rouge, LA (1 mile from Central, LA)
- 1 day ago
Senior End User Technical Support Analyst The scope of the proposed services will include the following: Microsoft Hyper=V Management Microsoft Windows Server Operating Systems (to include Active Directory...
Senior Data Center Technical Support Analyst
- Baton Rouge, LA (1 mile from Central, LA)
- 1 day ago
- Baton Rouge, LA (1 mile from Central, LA)
- 1 day ago
Microsoft Windows Server Operating Systems (to include Domain Services) 11. User Profile analysis and migration. Desktop and Mobile Device imaging and user transition....
Client Services Technical Support Analyst A recognized entertainment organization in California is currently seeking a new Client Services Technical Support Analyst to join their team on a...
- Baton Rouge, LA (1 mile from Central, LA)
- 1 day ago
- Baton Rouge, LA (1 mile from Central, LA)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
IT Technical Support - Coordinator 1
- Baton Rouge, LA (1 mile from Central, LA)
- 1 day ago
- Baton Rouge, LA (1 mile from Central, LA)
- 1 day ago
Professional experience with Windows based operating systems including installation, system administration or troubleshooting....
Infrastructure and Desktop Support Consultant
- Baton Rouge, LA (1 mile from Central, LA)
- 7 days ago
- Baton Rouge, LA (1 mile from Central, LA)
- 7 days ago
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
systems, A+ certification, MacOS support training - Experience working projects and mentoring team members - Team focused, customer service mentality with a resourceful nature that can dig to solve...
- Livingston, LA (24 miles from Central, LA)
- 7 days ago
- Livingston, LA (24 miles from Central, LA)
- 7 days ago
systems, server install, support, backups and imaging Industry based certification Duties include, but are not limited to, maintaining network servers and systems, maintaining user access and security...
Demographic Data for Central, LA
Moving to Central, LA? Find some basic demographic data about Central, LA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Central, LA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Central, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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