Help Desk Technician Jobs in Central, LA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 28 Jobs

Technical Support Engineer, MI II (Tier II)

  • Baton Rouge, LA (1 mile from Central, LA)
  • moments ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • moments ago

Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...

Help Desk Analyst - Tier 1 (Swing)

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago

Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...

Help Desk Analyst - Tier 1.5

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago

Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...

Senior Endpoint and Virtual Desktop Engineer

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago

The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...

Sr Technical Support, Medical Imaging (EHR, HL7, DB - SQL or Oracle)

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago

Position Overview** The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...

Help Desk Analyst - Tier 1 (Night)

  • Baton Rouge, LA (1 mile from Central, LA)
  • 2 hours ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 2 hours ago

Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...

Data Center Technical Support(Microsoft Hyper-V,VMWare,Windows Server OS,Network Design)

  • Baton Rouge, LA (1 mile from Central, LA)
  • 5 hours ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 5 hours ago

Mandatory Skills: Microsoft Hyper-V, VMWare, and/or Citrix XenCenter Virtual Suites Microsoft Windows Server Operating Systems (to include Domain Services) Desirable Skills: User Profile analysis and...

Senior End User Technical Support Analyst

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago

Senior End User Technical Support Analyst The scope of the proposed services will include the following: Microsoft Hyper=V Management Microsoft Windows Server Operating Systems (to include Active Directory...

Senior Data Center Technical Support Analyst

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago

Microsoft Windows Server Operating Systems (to include Domain Services) 11. User Profile analysis and migration. Desktop and Mobile Device imaging and user transition....

Client Services Technical Support Analyst

  • Central, LA
  • 1 day ago
  • Central, LA
  • 1 day ago

Client Services Technical Support Analyst A recognized entertainment organization in California is currently seeking a new Client Services Technical Support Analyst to join their team on a...

IT Support Technician

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago

systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...

IT Technical Support - Coordinator 1

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago

Professional experience with Windows based operating systems including installation, system administration or troubleshooting....

Infrastructure and Desktop Support Consultant

  • Baton Rouge, LA (1 mile from Central, LA)
  • 7 days ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 7 days ago

Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...

Sr. Support Engineer

  • Central, LA
  • 7 days ago
  • Central, LA
  • 7 days ago

systems, A+ certification, MacOS support training - Experience working projects and mentoring team members - Team focused, customer service mentality with a resourceful nature that can dig to solve...

Network Support Specialist

  • Livingston, LA (24 miles from Central, LA)
  • 7 days ago
  • Livingston, LA (24 miles from Central, LA)
  • 7 days ago

systems, server install, support, backups and imaging Industry based certification Duties include, but are not limited to, maintaining network servers and systems, maintaining user access and security...

Demographic Data for Central, LA

Moving to Central, LA? Find some basic demographic data about Central, LA below.


Local
National
4,657,278
106,764

Help Desk Technician Online Courses and Training Opportunities

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Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Technician Jobs in Central, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Central, LA offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Central, LA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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