Help Desk Technician Jobs in Bossier City, LA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Shreveport, LA (5 miles from Bossier City, LA)
- 4 days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 4 days ago
provides secondary support for the Help Desk Technician I....
- Shreveport, LA (5 miles from Bossier City, LA)
- 8 days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 8 days ago
?? Entry-Level IT Support Shreveport, LA Are you looking to launch your career in IT and grow with a company that values learning and development? Were hiring an Entry-Level IT Support Technician...
IT Support Engineer II, Ops Tech Solutions (OTS)
- Shreveport, LA (5 miles from Bossier City, LA)
- 8 days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 8 days ago
You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts. What Do We Offer?...
Ability to install, configure, maintain, and trouble-shoot Windows operating systems and desktop applications at elevated heights....
- Shreveport, LA (5 miles from Bossier City, LA)
- 22 days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 22 days ago
systems support experience - High school or equivalent - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin...
Information Technology Assistant Manager - DTN
- Shreveport, LA (5 miles from Bossier City, LA)
- 28 days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 28 days ago
Metro Aviation, Inc. is seeking an Information Technology Assistant Manager to work as an integral part of the Metro team at Metro Aviation, Inc. Headquarters in Shreveport, Louisiana. Click Here...
IT Technical Support - Coordinator 1
- Shreveport, LA (5 miles from Bossier City, LA)
- 30+ days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 30+ days ago
Professional experience with Windows based operating systems including installation, system administration or troubleshooting....
- Shreveport, LA (5 miles from Bossier City, LA)
- 45+ days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 45+ days ago
Level 2 Desk Engineer Shreveport, LA Description Shreveport, LApany hiring IT Desk Engineers paying $70K doe. This position goes directly onto thepany's payroll! Focuses on advanced...
EUC technician/Site IT Support
- Shreveport, LA (5 miles from Bossier City, LA)
- 45+ days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 45+ days ago
Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and...
- Shreveport, LA (5 miles from Bossier City, LA)
- 45+ days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 45+ days ago
systems....
External Job Title Customer Support Engineer II - Bossier Overview Why We Need Your Talents: At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our...
- Shreveport, LA (5 miles from Bossier City, LA)
- 90+ days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 90+ days ago
Careers at SUSLA JOB SUMMARY The Technical Helpdesk Assistant will provide technical support and assist in troubleshooting of various end-user problems. The staff will provide on-site and virtual...
- Shreveport, LA (5 miles from Bossier City, LA)
- 90+ days ago
- Shreveport, LA (5 miles from Bossier City, LA)
- 90+ days ago
You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts. What Do We Offer?...
Demographic Data for Bossier City, LA
Moving to Bossier City, LA? Find some basic demographic data about Bossier City, LA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Bossier City, LA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Bossier City, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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