Help Desk Technician Jobs in Baton Rouge, LA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
IT Field Services Technician/Desktop Support Specialist
- Baton Rouge, LA
- 1 day ago
- Baton Rouge, LA
- 1 day ago
systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved....
Install, configure, and update operating systems (Windows, macOS, Linux) and drivers. Perform routine maintenance, including cleaning, calibration, and software updates....
Title : Help Desk Technician Location : Baton Rouge, LA Duration : 6 months contract-to-hire Pay : $20-$30hr (depending on experience) Required Skills & Experience: -2-5 years of relevant support experience...
Skills and Requirements -2-5 years of relevant support experience -Experience with Active Directory, Office 365 administration, Office 365 application suite, and Windows 10 operating systems -Advanced...
- Gonzales, LA (21 miles from Baton Rouge, LA)
- 5 days ago
- Gonzales, LA (21 miles from Baton Rouge, LA)
- 5 days ago
JOB SUMMARY: The Tech Support Specialist I, II is an integral part of the continued stability and growth of REV by serving as a front-line representative of the REV brand. The Tech Support...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...
Individual Placement and Support Specialist (IPS) - Employment Services
- Baton Rouge, LA
- 8 days ago
- Baton Rouge, LA
- 8 days ago
The Individual Placement and Support (IPS) Specialist plays a vital role within the Mental Health Outpatient Program by delivering client-centered, recovery-focused employment services using the...
Senior Endpoint and Virtual Desktop Engineer
- Baton Rouge, LA
- 10 days ago
- Baton Rouge, LA
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
['Franciscan Missionaries of Our Lady Health System', '3.8', 'Help Desk Technician 1', 'Apply on employer site', 'Apply now', 'Baton Rouge, LA', '', '$42K - $63K', '\xa0', '(Glassdoor est.)'][]...
Essential Duties & Responsibilities: Assumes responsibility for your communication efforts, both internal to John H. Carter Co., Inc. and external, to ensure that all parties/stakeholders have a...
All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application...
EDB Senior Support Engineer II in Baton Rouge , Louisiana A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkExtensive knowledge of desktop operating systems, including Windows and Mac OS. Experience with cloud services, such as Microsoft 365....
Senior Data Center Technical Support Analyst
- Baton Rouge, LA
- 90+ days ago
- Baton Rouge, LA
- 90+ days ago
Evaluates and integrates new operating system versions, drivers and hardware....
Demographic Data for Baton Rouge, LA
Moving to Baton Rouge, LA? Find some basic demographic data about Baton Rouge, LA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Baton Rouge, LA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Baton Rouge, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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