Help Desk Technician Jobs in Versailles, KY

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 17 Jobs

Service Desk Technician - Bilingual Dutch/English

  • Lexington, KY (12 miles from Versailles, KY)
  • 1 day ago
  • Lexington, KY (12 miles from Versailles, KY)
  • 1 day ago

Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....

IT Support Technician

  • Frankfort, KY (18 miles from Versailles, KY)
  • 1 day ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 1 day ago

systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...

Help Desk Admin

  • Lexington, KY (12 miles from Versailles, KY)
  • 3 days ago
  • Lexington, KY (12 miles from Versailles, KY)
  • 3 days ago

Qualifications: Proven experience as a Help Desk Technician or similar role. Strong knowledge of computer systems, mobile devices, and other tech products....

IT Support Analyst onsite

  • Lexington, KY (12 miles from Versailles, KY)
  • 4 days ago
  • Lexington, KY (12 miles from Versailles, KY)
  • 4 days ago

Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....

Computer Support Specialist II

  • Lexington, KY (12 miles from Versailles, KY)
  • 7 days ago
  • Lexington, KY (12 miles from Versailles, KY)
  • 7 days ago

University of Kentucky Equal Employment Opportunity/M/F/disability/protected veteran status. Posting Details Job Title Computer Support Specialist II Requisition Number RE30773 Working Title...

Infrastructure and Desktop Support Consultant

  • Frankfort, KY (18 miles from Versailles, KY)
  • 7 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 7 days ago

Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...

Desktop Support Specialist

  • Frankfort, KY (18 miles from Versailles, KY)
  • 8 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 8 days ago

Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...

Level II Support Specialist

  • Georgetown, KY (18 miles from Versailles, KY)
  • 9 days ago
  • Georgetown, KY (18 miles from Versailles, KY)
  • 9 days ago

Day to Day: As a Level II IT Support Specialist, you will be responsible for delivering advanced technical support in a remote environment, with occasional travel as required. Your daily tasks...

Technical Support, Medical Imaging (HL7 and DICOM)

  • Frankfort, KY (18 miles from Versailles, KY)
  • 16 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 16 days ago

Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed...

Dean Dorton Careers - IT Support Associate

  • Lexington, KY (12 miles from Versailles, KY)
  • 16 days ago
  • Lexington, KY (12 miles from Versailles, KY)
  • 16 days ago

IT Support Associate Lexington, KY Dean Dorton, one of Kentucky's largest regional business and technology consulting firms, has an exciting opportunity for an entry level technology professional....

Senior Technical Support Engineer

  • Frankfort, KY (18 miles from Versailles, KY)
  • 21 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 21 days ago

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...

Service Desk Technician (Tier 1)

  • Lexington, KY (12 miles from Versailles, KY)
  • 21 days ago
  • Lexington, KY (12 miles from Versailles, KY)
  • 21 days ago

Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....

MES Opcenter/Camstar Technical Support Engineer - Remote

  • Frankfort, KY (18 miles from Versailles, KY)
  • 23 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 23 days ago

Required Technical Skills** - Camstar/Opcenter, MES, Cloud platform,.NET, Sql/Oracle(Database), ERP & Equipment Integration. OPC, IOT, PLC & SCADA, SQL, PowerBI, SQL Server Reporting Services...

Remote Work

Technical Support Engineer - Flink (Remote, West)

  • Frankfort, KY (18 miles from Versailles, KY)
  • 30+ days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 30+ days ago

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day -...

Remote Work

Lead Project Team Support Engineer

  • Frankfort, KY (18 miles from Versailles, KY)
  • 30+ days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 30+ days ago

Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business units. This role primarily...

Demographic Data for Versailles, KY

Moving to Versailles, KY? Find some basic demographic data about Versailles, KY below.

Local
National
24,592
513
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Technician Jobs in Versailles, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Versailles, KY offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Versailles, KY
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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