Help Desk Technician Jobs in Versailles, KY

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 20 Jobs

IS Technical Support Specialist IV

  • Lexington, KY (12 miles from Versailles, KY)
  • 1 day ago
  • Lexington, KY (12 miles from Versailles, KY)
  • 1 day ago

Job Summary Join us in UK Online! The UKO Digital Design Specialist will design engaging web pages and graphical assets for outreach to prospective online students, supported faculty, and other...

Medical Laboratory Scientist - Technical Support Specialist

  • Lexington, KY (12 miles from Versailles, KY)
  • 2 days ago
  • Lexington, KY (12 miles from Versailles, KY)
  • 2 days ago

Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...

Help Desk Specialist

  • Frankfort, KY (18 miles from Versailles, KY)
  • 3 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 3 days ago

Help Desk Technician Ongoing Contract Frankfort, KY We are hiring entry-level IT support technicians to support our government client....

Help Desk Support Specialist

  • Frankfort, KY (18 miles from Versailles, KY)
  • 3 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 3 days ago

systems Working knowledge of Microsoft Office applications Ability to receive training and retain new knowledge Ability to be professional and courteous...

Help Desk Analyst

  • Frankfort, KY (18 miles from Versailles, KY)
  • 3 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 3 days ago

Tier I Help Desk Location: Frankfort, KY Pay: $20/hr Job Description: We are seeking a passionate IT Support Technician to join our team in Frankfort, KY. The ideal candidate will have strong...

Help Desk Analyst - Tier 1.5

  • Frankfort, KY (18 miles from Versailles, KY)
  • 5 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 5 days ago

Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...

Help Desk Analyst - Tier 1 (Day)

  • Frankfort, KY (18 miles from Versailles, KY)
  • 5 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 5 days ago

Systems + - Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + Ability to interact effectively with others + Aptitude to multi-task workloads + Ability to remain...

Service Desk Tech

  • Frankfort, KY (18 miles from Versailles, KY)
  • 6 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 6 days ago

systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...

Desktop Analyst l-Helpdesk

  • Lexington, KY (12 miles from Versailles, KY)
  • 7 days ago
  • Lexington, KY (12 miles from Versailles, KY)
  • 7 days ago

system, Office applications, Outlook, and SharePoint Demonstrated a desire for self-directed education regarding IP, Networking and VOIP technologies Ability to help others while meeting individual...

Senior Endpoint and Virtual Desktop Engineer

  • Frankfort, KY (18 miles from Versailles, KY)
  • 10 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 10 days ago

The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...

Desktop Engineer

  • Frankfort, KY (18 miles from Versailles, KY)
  • 15 days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 15 days ago

desk support, Packaging, Application packaging Additional Skills & Qualifications There is growth opportunity to help with other parts of the team if the candidate has applicable skills....

Premium Support Engineer

  • Lexington, KY (12 miles from Versailles, KY)
  • 21 days ago
  • Lexington, KY (12 miles from Versailles, KY)
  • 21 days ago

OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a...

Senior Support Engineer II

  • Frankfort, KY (18 miles from Versailles, KY)
  • 30+ days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 30+ days ago

EDB Senior Support Engineer II in Frankfort , Kentucky A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...

Remote Work

Service Desk Technician - Bilingual Spanish/English (TIER 1)

  • Lexington, KY (12 miles from Versailles, KY)
  • 30+ days ago
  • Lexington, KY (12 miles from Versailles, KY)
  • 30+ days ago

Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....

Senior Technical Support Engineer

  • Frankfort, KY (18 miles from Versailles, KY)
  • 30+ days ago
  • Frankfort, KY (18 miles from Versailles, KY)
  • 30+ days ago

Cribl, Inc Senior Technical Support Engineer in Frankfort , Kentucky Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and...

Demographic Data for Versailles, KY

Moving to Versailles, KY? Find some basic demographic data about Versailles, KY below.


Local
National
24,592
513
Medium

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

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Salary for Help Desk Technician Jobs in Versailles, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Versailles, KY offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Versailles, KY
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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