Help Desk Technician Jobs in Kentucky
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Direct Support Specialist - Addiction Stabilization Unit
- Louisville, KY
- 19 hours ago
- Louisville, KY
- 19 hours ago
Job Description: This position works 3rd shift and it is eligible for shift differential ESSENTIAL JOB FUNCTIONS Teaches, models, and coaches activities of daily living (ADL) (e. g., personal...
Direct Support Specialist - Child and Family Division
- Louisville, KY
- 1 day ago
- Louisville, KY
- 1 day ago
Job Description: Under moderate supervision, provides therapeutic supports within a positive treatment/care environment, teaching and modeling healthy behaviors, consistent with the treatment/care...
Direct Support Specialist PRN - Child and Family Division
- Louisville, KY
- 1 day ago
- Louisville, KY
- 1 day ago
Job Description: Under moderate supervision, provides therapeutic supports within a positive treatment/care environment, teaching and modeling healthy behaviors, consistent with the treatment/care...
Job Description: ESSENTIAL JOB FUNCTIONS 1. Teaches, models, and coaches activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational...
Job Description: ESSENTIAL JOB FUNCTIONS 1. Teaches, models, and coaches activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational...
ABOUT THIS POSITION Right now, we are searching for an experienced, driven, detail-oriented Technical Support Specialist to join our rapidly growing team. In this challenging role you will be...
TEKsystems IT Department is seeking a Field Services/ Desktop Support Technician to support end users in and around Frankfort, KY. 60% phone support, 40% desktop and network systems support...
Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation....
JOB DESCRIPTION – Technology Support Specialist I To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may...
systems Technical support and troubleshooting expertise Knowledge of system imaging, software deployment, and mobile device management Understanding of basic networking concepts Pay and Benefits The...
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply...
Computer Technician Job Details Level Experienced Job Location CAC SCHS Administrative Office - Kim Kent - Richmond, KY Position Type Full Time Salary Range $21.41 - $23.55 Hourly Travel...
TEKsystems is in search of an entry level IT support candidate to join our System Support Specialist team. This role will be responsible for systems monitoring, troubleshooting hardware &...
Help Desk Specialist Job Description: Help Desk Specialist II - "W-TRS " Louisville, Kentucky Working across the globe, V2X builds smart solutions designed to integrate physical and digital...
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
Demographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Kentucky
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Technical Troubleshooting
- Software Installation
- VPN
- Operating Systems
- Windows Server
- Apple OS X
- Application Support
- BMC Remedy
- TCP/IP
- IT Service Management
- Remote Support
- Windows 10
- Windows OS
- Windows 7
- Mobile Device Management
- VoIP
- MacOS
- Help Desk Support
- Network Administration
- Incident Management
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Installation
- Resolution
- Customer Support
- Microsoft Active Directory
- Information Technology
- Problem Resolution
- Microsoft Office 365
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Education Experience
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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