Help Desk Technician Jobs in Kentucky
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Service Desk Technician - Bilingual Dutch/English
- Lexington, KY
- 19 hours ago
- Lexington, KY
- 19 hours ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Are you a tech-savvy problem solver with a passion for providing excellent IT support? Staffmark is hiring an IT Helpdesk Technician to support our client's warehouse operations in Hebron, KY. In...
HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients'...
. + Must successfully pass a drug screen + Must be a U.S Citizen **Overview** We are seeking a part time **Tier I Help Desk Technician** to provide high quality technical support to our end users....
Remote WorkJob Overview: The Help Desk Technician plays a vital role in ensuring seamless IT operations by providing technical support to internal employees, diagnosing and resolving hardware, software, and network...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Install and configure application and operating system software, including upgrades. Diagnose and repair hardware and network connectivity issues....
_ Help Desk Technician (Tier 1)_ _ 100% Onsite - Frankfort, KY (40601)_ _ Long-term Contract (ongoing, stable)_ _ Pay: $20/hr on W2_ _ Description _: Brooksource is currently seeking a number of entry-level...
Qualifications: Proven experience as a Help Desk Technician or similar role. Strong knowledge of computer systems, mobile devices, and other tech products....
WebEx Device Support Engineer [Erlanger, KY, 41018] | 2025-06-09 18:30:52 Job Description About the client: Our client is a global technology consulting and digital solutions company that enables...
Electrical Production Support Engineer II - Onsite Louisville, KY
- Louisville, KY
- 3 days ago
- Louisville, KY
- 3 days ago
Date Posted: 2025-06-02 Country: United States of America Location: KY201: RMS Louisville 6201 Strawberry Lane Louisville, KY 40214, Louisville, KY, 40202 USA Position Role Type: Onsite U.S....
Technical Technical Support Representative Somerset, KY Technical Support Representative, Somerset, KY FIELD TECHNICAL SUPPORT BCforward Somerset, KY (Onsite) Contractor Job Details Field...
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
University of Kentucky Equal Employment Opportunity/M/F/disability/protected veteran status. Posting Details Job Title Computer Support Specialist II Requisition Number RE30773 Working Title...
Demographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Kentucky
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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