Help Desk Technician Jobs in Louisville, KY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
TEKsystems is in search of an entry level IT support candidate to join our System Support Specialist team. This role will be responsible for systems monitoring, troubleshooting hardware &...
CS System End User Support Analyst II or Sr.
- Louisville, KY
- 23 hours ago
- Louisville, KY
- 23 hours ago
Company Summary Statement Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more...
- Jeffersonville, IN (4 miles from Louisville, KY)
- 3 days ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 3 days ago
systems and mobile operating systems preferred Excellent troubleshooting skills with a strong understanding of hardware, software, and networking Excellent communication skills, both verbal and written...
Job Description: ESSENTIAL JOB FUNCTIONS Teaches, models, and coaches activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational and...
- Jeffersonville, IN (4 miles from Louisville, KY)
- 7 days ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 7 days ago
Responsible for providing technical assistance and support related to information technology systems (hardware and software). Responds to incidents, runs diagnostic programs, isolates problem, and...
Volunteers of America National Services is seeking a Technology Support Specialist to join our team! This position will service the PACE locations in Kentucky. Location(s): 960 South 4th Street...
Remote Work- Jeffersonville, IN (4 miles from Louisville, KY)
- 8 days ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 8 days ago
Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They will be providing tier 1 and 2 support for all of...
Must Have Technical/Functional Skills Exp in Desktop support /End user support Engg. Knowledge of MS Intune and SCCM. Troubleshooting knowledge on Windows and Mac laptops/desktops. Comprehensive...
WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow....
Remote WorkPrincipal Electrical Production Support Engineer - Onsite Louisville, KY
- Louisville, KY
- 9 days ago
- Louisville, KY
- 9 days ago
Date Posted: 2025-08-07 Country: United States of America Location: KY201: RMS Louisville 6201 Strawberry Lane Louisville, KY 40214, Louisville, KY, 40202 USA Position Role Type: Onsite U.S....
Direct Support Specialist, Full time - Addictions
- Louisville, KY
- 10 days ago
- Louisville, KY
- 10 days ago
Job Description: ESSENTIAL JOB FUNCTIONS Teaches, models, and coaches activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational and...
You'll be expected to escalate unresolved or critical incidents to Senior Enterprise Support Engineers or application development teams as needed....
We're seeking a skilled and service-oriented Technical Support Specialist. This role involves providing hands-on technical support for staff, including hardware and software troubleshooting,...
This is a long-term contract for a Helpdesk Analyst onsite in Louisville, KY No Corp to Corp, H1B Visa and No Sponsorship provided- no outside Vendors- do not reach out Must pass background and...
Hybrid IT Field Technician/Help Desk Technician
- Louisville, KY
- 14 days ago
- Louisville, KY
- 14 days ago
Hybrid IT Field Technician/Help Desk Technician Location: Louisville, KY, United States Date Posted: Aug 13, 2025 Description Hybrid IT Field Technician/Help Desk Technician Mortenson Dental Partners...
Demographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Louisville, KY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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