Help Desk Technician Jobs in Jeffersontown, KY
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Louisville, KY (11 miles from Jeffersontown, KY)
- 1 day ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 1 day ago
HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients'...
Help Desk Technician 3.2 3.2 out of 5 stars 10116 Bunsen Way, Jeffersontown, KY 40299 About Vivid Impact: Vivid Impact has been a pioneer in the graphic communications industry for over 50 years, growing...
Epic Cupid-Radiant Support Specialist
- Louisville, KY (11 miles from Jeffersontown, KY)
- 2 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Electrical Production Support Engineer II - Onsite Louisville, KY
- Louisville, KY (11 miles from Jeffersontown, KY)
- 3 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 3 days ago
Date Posted: 2025-06-02 Country: United States of America Location: KY201: RMS Louisville 6201 Strawberry Lane Louisville, KY 40214, Louisville, KY, 40202 USA Position Role Type: Onsite U.S....
- Watson, IN (11 miles from Jeffersontown, KY)
- 4 days ago
- Watson, IN (11 miles from Jeffersontown, KY)
- 4 days ago
Plug Into a New Career - Computer Repair Technician Wanted in Jeffersonville! Are you the go-to tech expert among your friends? Do you enjoy digging into motherboards and solving computer...
- Louisville, KY (11 miles from Jeffersontown, KY)
- 9 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 9 days ago
Technology Support Specialist Simmons College of Kentucky - 2.6 Louisville, KY Job Details Full-time $40,000 - $45,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off...
Direct Support Specialist PRN - Child and Family Division
- Louisville, KY (11 miles from Jeffersontown, KY)
- 9 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 9 days ago
Job Description: ESSENTIAL JOB FUNCTIONS 1. Teaches, models, and coaches' activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational...
IT Plant Support Engineer (W2- Onsite) at LOUISVILLE,KY- FORD Motors
- Louisville, KY (11 miles from Jeffersontown, KY)
- 10 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 10 days ago
Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant....
- Louisville, KY (11 miles from Jeffersontown, KY)
- 10 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 10 days ago
Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant....
- Jeffersonville, IN (13 miles from Jeffersontown, KY)
- 11 days ago
- Jeffersonville, IN (13 miles from Jeffersontown, KY)
- 11 days ago
A client of Insight Global's is looking for a Desktop Support Technician who will provide: - Call Center Support: Provide technical support in a call center setting, assisting users both remotely...
- Louisville, KY (11 miles from Jeffersontown, KY)
- 11 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 11 days ago
Job Summary The Field Systems (FS) Help Desk Analyst supports users concerning any type of problem, issue, or questions that arise with the office systems hardware, software, or procedures while...
Technical Support Engineer - Louisville, KY (Onsite)
- Louisville, KY (11 miles from Jeffersontown, KY)
- 11 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 11 days ago
Problem-solving tasks may include resolving mechanical/software issues, resolving operating system bugs, and reinstalling software or hardware....
- La Grange, KY (18 miles from Jeffersontown, KY)
- 15 days ago
- La Grange, KY (18 miles from Jeffersontown, KY)
- 15 days ago
Job#: 2076130 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and...
- Louisville, KY (11 miles from Jeffersontown, KY)
- 17 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 17 days ago
systems & Microsoft SQL Server Ability to write and troubleshoot Transact SQL queries XML, XSLT, EDI experience Your Mission in Motion: Acquire and use knowledge of application logicat both the business...
- Louisville, KY (11 miles from Jeffersontown, KY)
- 17 days ago
- Louisville, KY (11 miles from Jeffersontown, KY)
- 17 days ago
Must Have Technical/Functional Skills English and Spanish speaking Roles & Responsibilities The Help Desk Support Technician provides support to end users for computer, application, system, device,...
Demographic Data for Jeffersontown, KY
Moving to Jeffersontown, KY? Find some basic demographic data about Jeffersontown, KY below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Jeffersontown, KY
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Jeffersontown, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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